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Property Name
Guest Rating
Stars
Cities
- Carolina
- San Juan
Brands
- Autograph Collection
- Bedandbreakfast.com
- Doubletree
- Embassy Suites
- Hilton
- Independent
- InterContinental Hotels Group
- JW Marriott
- No brand
- Sheraton
Property Types
- Hotel
- Resort
The amenities and staff were amazing!!!!
Just beautiful and cleanliness
The pools. And it's right on the beach. The only reason I said here because of my party was staying here.
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Staff service kindness. Accessibility to the beach and location near El Morro
The amenities the outside the restaurants the pool and beach
Beach was great for swimming. We brought our own snorkel sets and it was perfect! The amenities, lobby, and bar were great. We also enjoyed feeding the animals at the pond.
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The location was close to everything! Large room with patio and nice view.
great location, nice views, friendly staff, self laundry service
The lady at the front desk
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I loved the Express breakfast and the friendliness of the staff
Great staff. Very helpful
The room itself was very clean, nice and modern.
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The Pool area, it was beautiful. Also the room was nice too. I was able to have a slight view of the beach and the city view from the room.
The staff treated us like royalty.
The location
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I loved the location of the hotel
Location, pool, staff
Cleanlinssd was exceptional
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The room and hotel were clean
It’s people at Ola and bar. Hotel employees at front desk
Pool attendants and restaurant staff went above and beyond to make my stay enjoyable.
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friendly staff and clean rooms.
How convenient the location was and how nice the people were
The pool arae
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I liked best about the hotel was that it was in a good location....it was near all the restaurants on Tik Tok, near the beach, and not far from Old San Juan
Bed very, very comfortable. Spacious room
Excelente localizaci�n, personal amable
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Staff, room, bar service
staffs are all nice and willing to help.
Me and my boyfriend, we stayed 3 days at this hotel. We really enjoyed it. The people are very helpful, friendly and welcoming. The hotel is close to most locations. Breakfast is amazing.
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The location, the pool area and the food
The pool server he was very nice and took care of our needs
Good room
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Next to District Tmobile
Cleanliness
The rooftop pool
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Location and uniqueness
Really Cool Vintage Deco. Rooftop Lounge was exceptional.
The location
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Friendly staff, very clean room, good location.
The hotel room was very big and clean. Staff was very nice and pleasant.
The staff was very friendly and accommodating.
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very clean
The location, the included breakfast and the facilities themselves. I must commend employee Juan - he was very understanding and did attempt to correct an error in my bookings (I ended up getting charged 3X for the rooms).
The Amenities were great! Pool was the best
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Pool and View of Ocean/Sunrise
The staff was friendly and the breakfast was great
Absolutely perfect will definitely stay there again
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The location and the decor are amazing.
The hotel is objectively beautiful and very clean. The staff is nice, too.
Localizacion
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great location
Near the beach
Prompt check in service
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Convenient and generally clean.
The location of the hotel was very good.
it had a bar and a roof top with lounge chairs
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Not much besides the view
Rooms were huge and the bathrooms beautiful. There's a lot to see and many activities in the surrounding area. There are Uber locations for pickup clearly defined. It's also very convenient - about 20 min drive to SJU.
I didn¿t like anything about this hotel. It was not a good experience.
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The hotel is in a convenient spot. It’s close to everything and it wasn’t expensive. The staff is lovely also.
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very professional service, kindness
Only location.
Close proximity to the beach.
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competitive price, very clean
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Hotel employee was the first person we met and he was awesome. Every employee was exceedingly friendly and happy to help with anything.
The staff was very nice although not very knowledgeable. I was told the cruise ship port was a very short walk. I would not have stayed there. If I had known Royal Caribbean was a 20 minute cab ride.
The staff was very nice.
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Close to the cruise port. Also the bar/restaurant was really nice beach bar atmosphere.
Close to all the places I wanted to go
This hotel?s location is the most beneficial for anyone who is traveling on a budget. It?s literally steps from the beach, steps from 2 24 hours convenience store as well as a slew of restaurants, and a free bus into old San Juan. Staff is excellent.
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Absolutely zero
Great hospitality! The rooms were excellent , better than the likes of marriot and hilton. Great location - in the heart of city . The host was awesome and checking on us
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Great view
I didn¿t like anything about it. The rating for this MOTEL is wrong. The area is in an unsafe area the parking is small. I wouldn¿t recommend anyone staying here
Location Room design
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Where to stay in San Juan
Learn about the top neighbourhoods of San Juan
Condado Vanderbilt Hotel
This oceanfront hotel offers an outdoor pool and a spa and wellness center, Condado Vanderbilt Hotel is located in San Juan steps from Condado Lagoon. Free WiFi access is available in all areas. Each room here will provide you with a TV, air conditioning and a seating area. Complete with a refrigerator, the dining area also has a coffee machine. The private bathrooms come with a bath or shower and a hairdryer. Extras include pay-per-view channels. At Condado Vanderbilt Hotel you will find a restaurant and a fitness center. An a la carte breakfast is available for an additional cost. Other facilities offered at the property include meeting facilities, luggage storage and dry cleaning. The hotel is less than 328 feet from La Ventana al Mar Park and 1.2 mi from Museum of Art of Puerto Rico. Old San Juan City Center is 3.1 mi away and Luis Muñoz Marín International Airport is 4.3 mi away.
The room and hotel were clean
It’s people at Ola and bar. Hotel employees at front desk
Pool attendants and restaurant staff went above and beyond to make my stay enjoyable.
Casa Lucienne
Elegant Accommodations Casa Lucienne in San Juan offers a 5-star experience with an adults-only policy. The hotel features a sun terrace and an indoor swimming pool, complemented by a lounge and outdoor seating area. Comfortable Amenities Guests enjoy wellness packages, concierge service, daily housekeeping, express check-in and check-out, and luggage storage. Additional services include a fitness center, spa, and outdoor seating area. Prime Location Located in the city center, Casa Lucienne is an 18-minute walk from Fort San Felipe del Morro and 984 feet from San Cristobal Castle. Nearby attractions include Marina Old San Juan and the Museum of Art of Puerto Rico, each 3.7 mi away. Isla Grande Airport is 3.7 mi from the hotel. Explore the Area Guests can enjoy surfing in the surrounding area and visit nearby attractions such as Playa Ocho and the Old San Juan Organic Farmers Market.
Fairmont El San Juan Hotel
Rediscover our Island of Enchantment. Experience the iconic El San Juan Hotel, one of Puerto Rico’s most authentic and exciting luxury lifestyle properties. Nestled within 15 tropical acres directly on 2 miles of the award winning Isla Verde Beach and features an iconic lobby of nightlife and entertainment. Fairmont El San Juan Hotel, features four outdoor swimming pools, a swim-up bar, poolside concierge service, and new luxury cabanas. With beach access guests can take advantage of water activities such as jet skiing or parasailing, then relax on the spacious sundeck. The property offers several dining options and bars as well as the famed BRAVA nightclub and The Shops of El San Juan. Customize your stay with variety of spacious guest rooms, suites, pool and beachfront villas. All accommodations are well appointed with a modern bathroom, flat-screen TV, iHome docking station and WiFi.
The beach Fairmont has taking over this property and they have closed the theam restaurant from before, they painted the place and the casino used to be the in the island and now its horrible
The employees were exceptional.
The location, food & drinks, and staff were all great.
La Concha Resort, Puerto Rico, Autograph Collection
With an outdoor infinity pool overlooking Condado Beach, this 4 star resort features a 24-hour casino and several fine dining restaurants. The large guestrooms have private sea view balconies. The brightly decorated rooms at La Concha Resort have floor to ceiling windows opening to the balcony. They have flat-screen smart TVs. Other amenities include iPod docking stations and work desks. Guests can relax on a lounge bed at the sundeck surrounding the outdoor pool. Or enjoy a drink from the poolside bar in the hot tub. The hotel also features a fitness center with cardio equipment and free weights. Free bike rental is also available. For breakfast and dinner, guests can choose from a variety of onsite restaurants . Guests can also choose to dine in the privacy of their own room. The breakfast included in the rate is only for 2 people.
The amenities and staff were amazing!!!!
Just beautiful and cleanliness
The pools. And it's right on the beach. The only reason I said here because of my party was staying here.
Caribe Hilton
Nestled among 17 acres of beautiful tropical gardens, and featuring a private beachfront location, this family-friendly hotel offers an ocean-front swimming pool and spacious accommodations with free WiFi. Enjoy starting the morning at the Caribe Hilton with a delicious breakfast from one of the 9 on-site restaurants, or with a refreshing swim in the oceanfront pool. There is also a bar for guests to enjoy a cocktail. Relax with a massage from the hotel's full-service spa or work out in the state-of-the-art fitness center. Watch the sun set from private in-room balconies or play a game on the floodlit tennis courts. Ideally located between San Juan and Condado, a number of area attractions can be found only a short distance from the Caribe Hilton. Visit the convention center 1.9 mi away, take a tour of historic Old San Juan or explore the shops, restaurants and museums of Condado.
Staff service kindness. Accessibility to the beach and location near El Morro
The amenities the outside the restaurants the pool and beach
Beach was great for swimming. We brought our own snorkel sets and it was perfect! The amenities, lobby, and bar were great. We also enjoyed feeding the animals at the pond.
Hilton Garden Inn San Juan Condado
Beachfront Location Hilton Garden Inn San Juan Condado in San Juan offers direct beachfront access, a year-round outdoor swimming pool, and a sun terrace. Guests enjoy stunning views and easy beachfront access. Comfortable Accommodations Rooms feature air-conditioning, balconies, and modern amenities such as free WiFi, flat-screen TVs, and work desks. Additional facilities include a fitness center, hot tub, and wellness packages. Dining Options The family-friendly restaurant serves Spanish, Caribbean, and barbecue grill cuisines for lunch and dinner. A continental buffet breakfast with warm dishes, fresh pastries, and fruits is available daily. Nearby Attractions Condado Beach is a 6-minute walk away, while San Jerónimo del Boquerón Fort lies 0.6 mi from the hotel. Other attractions include the Contemporary Art Museum and Isla Grande Airport, both 1.2 mi distant.
The location was close to everything! Large room with patio and nice view.
great location, nice views, friendly staff, self laundry service
The lady at the front desk
Holiday Inn Express San Juan Condado By IHG
Holiday Inn Express Condado San Juan is located 5 minutes’ drive from San Juan City Center and 3.7 mi from Old San Juan Main Square. It features a swimming pool with a sun terrace and hot tub. All rooms offer breakfast included in the rate, free Wi-Fi, air conditioning and flat-screen TV with cable. The bathrooms are private and come with shower and free toiletries. Guests at Holiday Inn Express Condado San Juan can enjoy a variety of local and international restaurants and bars within a walking distance. Among these amenities, this hotel offers a gym, Beach club, business center and 24-hour taxi service. Condado Beach has world shops, casinos, nightlife, restaurants and golden beaches. Holiday Inn Express Condado San Juan is next to the Condado Lagoon and 5 minutes' drive from the Puerto Rico Museum of Arts. Plaza Las Américas Shopping Center is 1.9 mi away and Luis Muñoz Marín International Airport is 10 minutes’ drive away.
I loved the Express breakfast and the friendliness of the staff
Great staff. Very helpful
The room itself was very clean, nice and modern.
Courtyard by Marriott San Juan Miramar
This Courtyard is 1 mile from Condado Beach and 3.1 mi from the 18th-century Casa Alcaldía. It has an outdoor pool and a fitness center. All guest bedrooms at Courtyard San Juan Miramar are equipped with satellite TV and a radio. In addition, every room has a refrigerator, hot drink facilities and an private bathroom. Guests can enjoy the Comedor serving breakfast, lunch & dinner; and also there is the Ariel Restaurant featuring a casual setting for brunch, lunch and dinner. Courtyard San Juan Miramar is 3.7 mi from Fort San Felipe del Morro, the 16th-century fort which overlooks the harbor. The hotel is less than 5 minutes’ drive from Escambrón Beach. Courtyard San Juan Miramar is 7.5 mi from Luis Munoz Marin International Airport. Only valet parking is available.
I liked best about the hotel was that it was in a good location....it was near all the restaurants on Tik Tok, near the beach, and not far from Old San Juan
Bed very, very comfortable. Spacious room
Excelente localizaci�n, personal amable
Hyatt House San Juan
Hyatt House San Juan is just a 5-minute drive away from Old San Juan and Condado beach. Free WiFi access, an outdoor swimming pool and a bar are offered here. Each one of the rooms will provide you with a TV, air conditioning and a seating area. There is a full a kitchenette, with a dishwasher and a microwave, and a private bathroom with a bath or shower and a hairdryer. You can enjoy a city and river view from the room. Breakfast is included. At Hyatt House San Juan you will find a fitness center, meeting facilities and a shared lounge. Laundry facilities are also available to guests, plus breakfast is also offered. The hotel is 3.1 mi from Fort San Felipe del Morro and 2953 feet from San Juan's Contemporary Art Museum. Luis Munoz Marin International Airport is 15 minutes away by car.
Staff, room, bar service
staffs are all nice and willing to help.
Me and my boyfriend, we stayed 3 days at this hotel. We really enjoyed it. The people are very helpful, friendly and welcoming. The hotel is close to most locations. Breakfast is amazing.
Convenient to the nearby Luis Munoz Marin International Airport and Old San Juan, this fashionable area features world-famous boutiques, top-rated restaurants, beachfront casinos and late-night entertainment. As if that weren't enough, the area also features a watersports-packed beach backed up by high-rise hotels.
San Juan Marriott Resort & Stellaris Casino
The beachfront hotel offers an oceanfront swimming pool and an on-site casino. This San Juan, Puerto Rico hotel is located directly on Condado Beach. San Juan Marriott Resort & Stellaris Casino features a 24-hour fitness center with modern equipment. Spa services and businesses facilities are also available on-site. Guest rooms at the Marriott San Juan Resort are equipped with WiFi, 47 to 50 inch LCD TV's and balconies. Mini-refrigerators and coffee makers are also included. The bathroom offers upscale amenities, floor to ceiling windows and plush bedding. - At Cosecha, indulge in vibrant, locally inspired dishes that celebrate the island’s heritage and fresh ingredients. Azure Lounge invites you to unwind with handcrafted cocktails in a chic, contemporary setting. Café Mercado serves up casual bites and coffee favorites perfect for any time of day. And at Cosecha Bar, gather oceanside for signature drinks, local flavors, and lively conversation in a relaxed yet refined ambiance. San Juan Luis Munoz Marin International Airport is a 10-minutes drive away from the resort.
The Pool area, it was beautiful. Also the room was nice too. I was able to have a slight view of the beach and the city view from the room.
The staff treated us like royalty.
The location
Sheraton Puerto Rico Resort & Casino
Sheraton Puerto Rico Resort & Casino offers a fitness center and dining options on site as well as guest rooms with free Wi-Fi. The hotel is just over 2 miles from Historic Old San Juan. Sheraton Puerto Rico Convention Center Hotel & Casino features a 4-story, outdoor deck with a spacious infinity swimming pool. Guests will also enjoy the hotel's casino, which boasts over 400 slot machines and 16 table games. After an intense workout in the fitness center, guests can relax with a massage in the spa. The guest rooms at the Puerto Rico Convention Center Sheraton feature comfortable Sweet Sleeper Beds with pillow-top mattresses and goose-down comforters. Floor-to-ceiling windows allow natural light as well as views of the city or San Juan Bay. After a busy day, guests can relax and watch the 40-inch flat-screen TV or listen to the iPod docking station. Guests at the Sheraton Convention Center & Casino Puerto Rico will enjoy a variety of dining options from the casual poolside bar and grille to the extensive room service menu. Choices Restaurant serves American and Puerto Rican dishes, and the District Lounge is a great place for a relaxing drink.
I loved the location of the hotel
Location, pool, staff
Cleanlinssd was exceptional
Doubletree By Hilton San Juan
Offering state-of-the-art amenities, delicious on-site dining options and spacious accommodations, this San Juan hotel is only a short distance from area attractions, including casinos and beaches. Popular area attractions, including the Puerto Rico Museum of Arts, the Plaza Las Americas Shopping Center and historic Old San Juan are a short distance from the Doubletree San Juan. Guests will also find easy access to Munoz Marin International Airport. A shuttle service to the beach and beach club is available. Contemporary guest rooms are furnished with flat-screen TVs, MP3 compatible radios and high-speed internet access. Guests will also enjoy in-room microwaves, mini-refrigerators and the San Juan Doubletree's signature Sweet Dreams beds. While staying at the recently renovated Doubletree in San Juan, guests can take advantage of modern fitness facilities as well as massage services and an outdoor swimming pool. The hotel also features a variety of on-site dining options, including sushi, Mediterranean and Asian cuisine.
friendly staff and clean rooms.
How convenient the location was and how nice the people were
The pool arae
Known for its stunning colonial architecture, blue cobblestone streets, colorful nightlife and heritage sites, this area breathes new life into its visitors. Don't miss the stunning Castillo San Felipe del Morro, a 1539-built fortress overlooking the San Juan Bay and Atlantic Ocean, as well as the imposing Castillo San Crisotbal, the largest fort ever built by Spain in the New World.
Casablanca Hotel
This contemporary hotel is located in the heart of San Juan. It features free Wi-Fi and a rooftop sundeck with stone bathtubs and panoramic elevator. Voted Best Hotel in Old San Juan in 2014. Each room is filled with local art and features original furniture from early 1900's. The individually decorated suites offer premium bedding, original floors and courtyard views. Concierge and tour services are available from the friendly multilingual staff at the CasaBlanca's 24-hour front desk. This hotel holds the 1st EPA Certification for Energy Efficiency in Hotels in Puerto Rico. The hotel has some restaurants nearby. The Parrot Club, Aquaviva and Marmalade restaurants are 1 block from Hotel Sofo CasaBlanca. San Cristóbal Castle is just a 5-minute walk from the property, while the airport is a 15-minute drive away.
Location and uniqueness
Really Cool Vintage Deco. Rooftop Lounge was exceptional.
The location
Hotel Rumbao, a Tribute Portfolio Hotel
Enjoy stunning views of the San Juan Bay and easy access to historic sites and local attractions at Hotel Rumbao, a Tribute Portfolio Hotel. Guests can enjoy beautiful views of the city from the rooftop swimming pool, dine at several delicious on-site restaurants, or work out in the state-of-the-art fitness center. Ancient fortresses, unique museums and exceptional art galleries can be found only steps from Hotel Rumbao, a Tribute Portfolio Hotel. Numerous shopping centers as well as beautiful beaches are also nearby.
The location and the decor are amazing.
The hotel is objectively beautiful and very clean. The staff is nice, too.
Localizacion
Costa Bahia Hotel Paseo Caribe
Comfortable Accommodations Costa Bahia Hotel Paseo Caribe in San Juan offers spacious rooms with balconies, air-conditioning, and private bathrooms. Each room includes a coffee machine, TV, and free WiFi. Dining and Leisure Guests can enjoy a fitness center, restaurant, and bar. The family-friendly restaurant serves local, Latin American, and Caribbean cuisines for dinner. Breakfast includes fresh pastries, fruits, and juice. Prime Location Located less than 0.6 mi from Condado Beach and near attractions such as San Jerónimo del Boquerón Fort and Munoz Rivera Park. Isla Grande Airport is 1.9 mi away. Surfing is available in the surroundings.
Not much besides the view
Rooms were huge and the bathrooms beautiful. There's a lot to see and many activities in the surrounding area. There are Uber locations for pickup clearly defined. It's also very convenient - about 20 min drive to SJU.
I didn¿t like anything about this hotel. It was not a good experience.
Luis Munoz Marin International Airport, the hub of this area, is itself a hub of Latin American and Caribbean travel. Aside from the airport, this Puerto Rico stretch is home to the lovely Isla Verde beach, known for its golden sand and luxury resort hotels.
Embassy Suites by Hilton San Juan Hotel & Casino
Located 2 blocks away from Isla Verde Beach, Embassy Suites San Juan – Hotel & Casino offers made-to-order breakfast daily, outdoor pool with waterfall, kids playground area and an on-site casino. Guests can enjoy a daily complimentary evening reception in the atrium from 17:30 until 19:00 daily Every two-room suite features a 37-inch, and a 55-inch flat-screen TVs, wet-bar style kitchenette with a fridge, microwave and coffee-making facilities. All suites feature, minimalist design and have a separate bedroom and living-dining area, each with its own TV and telephone. El Patio Latin Bar Café serves Latin and international cuisine, while Coqui Pool Bar offers poolside sandwiches and drinks. Eterie is a casual dining outlet with a variety of grab and go items. There is an El Patio Restaurant. Room Service is also available. Guests can use the 24-hour gym or the business center at the hotel. The hotel's tour concierge desk offers information about things to see and do around the island. Nearby attractions including Old San Juan, San Juan cruise port, Plaza las Americas Mall and Mall of San Juan. Luis Munoz Marin International Airport (SJU) is only 8.1 mi away.
The pool and staff were extremely helpful and nice
great room
The room is excelente, love how it has its living room, a table to eat, and a microwave. Semestre like home all in one space.
Hampton Inn & Suites by Hilton San Juan
Nestled in the Isla Verde area of San Juan, Puerto Rico, the Hampton Inn is 0.6 mi from Luis Muñoz Marín International Airport. It offers free WiFi and an outdoor pool with a swim-up bar. Each classic guest room at Hampton Inn & Suites San Juan includes a 37-inch flat-screen TV and a hardwood desk. They are furnished with a refrigerator and coffee maker. Guacamayo Pool Bar & Grill, located on the property, serves American cuisine for lunch and dinner. The hotel serves a hot breakfast in the mornings. The San Juan Hampton Inn’s on-site gym has floor-to-ceiling mirrors and a mounted TV. A business center is located off the lobby and dry cleaning services are available. The colonial buildings of Old San Juan are 7.2 mi from Hampton Inn & Suites San Juan. The Puerto Rico Convention Center is a 10-minute drive from the hotel.
The pool restaurant was nice
Communication was not good at all. Try to ask them a question and didn't answer it .
Location, friendly staff, meet our family needs. Hot tub and pool fully functional and close to the beach.
The Royal Sonesta San Juan
Located on Isla Verde Beach, this oceanfront resort is 1.2 mi from Luis Munoz Marin International Airport. It features 6 restaurants and bars, an executive floor and a full-service spa. The modern guest rooms at The Royal Sonesta San Juan include cable TV. The 24-hour gym overlooks the ocean and has mounted TVs. The outdoor pool features a swim-up bar and tropical landscaping. Aleli Restaurant at The Royal Sonesta San Juan serves breakfast, Mediterranean cuisine is served at Ocean Breeze Restaurant. The colonial-era houses of Old San Juan are a 15-minute drive from The Royal Sonesta San Juan. The Puerto Rico Museum of Art is 2.5 mi from the hotel.
Every single person that worked there was very polite and helpful. They went out of their way for me. The hotel was very beautiful and clean. I appreciated the full gym on site. LOVED the towel station for the pools and chairs and umbrellas on the beach.
The staff was nice
Beautiful landscaping and decor
Which days have the lowest hotel rates?
Average hotel price in San Juan is around $240 on Friday.
In San Juan, hotel prices gradually increase throughout the week, starting at just over $190 on Monday and peaking at around $240 on Friday. Weekend prices are slightly lower, with Saturday averaging around $230 and dropping again to approximately $200 on Sunday.
Which month has the best hotel rates?
Lowest average in September just over $200, highest in May around $400.
In San Juan, hotel prices vary throughout the year, with the lowest averages observed in September at just over $200 and the highest in May at around $400. Other months show a range from approximately $200 to $400.
How far in advance should I book?
Price ranges can be around $200–$225 three weeks before check-in.
In San Juan, hotel prices typically decrease as the check-in date approaches, particularly for lower-quality hotels that may drop prices last minute. As availability diminishes, especially for top-tier hotels which are often fully booked three weeks ahead, prices tend to stabilize or rise last minute, while more affordable options can present better deals closer to check-in.
How much do hotels cost by star rating?
The most popular hotel category in San Juan is 4-star, with prices around $280.
In San Juan, the distribution of hotels by star rating shows that prices generally increase with each star level. Two-star hotels are priced around $110, while three-star hotels see a jump to just over $200. Four-star options average around $280, indicating small but notable price differences between adjacent star categories.
Frequently Asked Questions
What are typical hotel check-in and check-out times in San Juan?
What taxes and mandatory hotel fees should I expect on my folio in San Juan?
How much do rates swing seasonally for hotels in San Juan?
How do San Juan neighborhoods differ for hotels in terms of price, transit, and work suitability?
What is hotel Wi-Fi and coworking availability like for remote work in San Juan?
Are there any local payment or deposit norms I should know for San Juan hotels?
Do events materially affect hotel availability or pricing in San Juan?
Are there any safety or scam considerations specifically tied to lodging areas in San Juan?
How common is accessible (step-free / ADA) hotel inventory in San Juan?
What are typical family and pet policies I should expect at San Juan hotels?
Top Tips
- Confirm ADA-accessible or step-free rooms before booking in Old San Juan, as many boutique hotels have stairs with no elevators. Major chains in Condado or Isla Verde typically offer elevators, ADA-compliant rooms, and accessible drop-off areas; request specific access needs during booking or pre-arrival.
- Expect USD billing at all major hotels and businesses; choose USD for chip card transactions to avoid extra fees. Most hotels accept contactless payment; carry small bills for tips - US$1 to US$3 for bellhops or US$2 to US$5 for housekeeping is common.
- Rates and hotel occupancy rise up to 50% near the San Sebastián Street Festival (mid- to late January). Book 2 to 4 months ahead to secure on-property cultural amenities or guided tours, as inventory is limited citywide during event periods.
- Hurricane season spans June to November, with storm disruptions peaking August to October. Opt for refundable rates and trip insurance. Ask your hotel about hurricane preparedness plans or emergency generator access, especially if visiting during these months.
- Request confirmation that your hotel provides whole-building backup power; check which services (e.g., lifts, hot water, medical-device charging) remain available during outages, as smaller properties may only cover partial amenities.
- Condado and Isla Verde provide modern beachfront hotels with step-free sand access and ADA-compliant amenities. Many large hotels also rent accessible beach chairs and feature boardwalks - ask at booking to reserve inclusive facilities.
- Official airport taxi rides from SJU to San Juan hotels cost US$15 to US$21. Ride-hailing apps are also available - confirm pickup locations via app or arrange a hotel shuttle (often available at major chains). Always verify fare estimates before accepting.
- For remote work, confirm wired internet or premium Wi-Fi speed; top hotels can provide business centers or dedicated co-working areas upon request. Ask for a speed test or specify quiet-floor placement for best productivity.
- Tipping mirrors US norms: 15 to 20% for restaurants, US$2 to US$5 for valet or bell service at hotels. Some properties add service charges (10 to 18%) to the bill - always check your receipt to confirm if gratuity is already included.
Hotels in San Juan
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