Signia by Hilton Orlando Bonnet Creek

I believe that professionalism is important everywhere that you go. My husband got stuck at the parking garage. I was told that there would be someone there to open the gate. No one ever showed up.

The lazy river and that we could use Waldorf amenities

Toilet didn’t flush so well

Location, cleanliness snack options

Cashiers in snack shop could be nicer, looked annoyed

Great pool and lazy river

Had to be moved to correct room type after check in. Booked 2 beds but placed in room with 1. Staff need to verify dates and room type upon check in

Grounds and Common areas well kept.

Room not cleaned for couple days. Wait and Room Staff seems to be challenged. Non disclosure resort fee of $50 per day. Self parking $40 per day. Both include two taxes each. Restaurants seem to be off target. Sushi and High End Italian.

My room was at the very end of two halls away from the elevator.

Transportation to the parks

Children screaming and running through the lobby. Parents sitting at the bar and lobby not watching their Children.

The hotel is clean and modern and close to DIsney parks

The process of Valet and checkin is unprofessional

Great location, clean and pretty

There were people and young teens running around up and down the hallways screaming, elevators backed up. lobby full of kids and food everywhere. Housekeeping did not clean our room properly, hidden fees, rude staff.

The staff was incredibly helpful and so kind. Would return without hesitation.

Our room bathroom looked a bit dated and could use some renovating. Felt mismatched to the room itself and even the hotel vibes overall. Kinda felt very Holiday Inn Express bathroom versus a 5 star hotel room bathroom.

The pool area the kids enjoy slide

Unexpected fees it is not all inclusive with there prices .

Location

The room cleanliness and we had to call maintenance for the bathroom door

Location, upscale environment & service, amenities and easy access to Disney.

No, not really.

They took incredible care of us all during the hurricane and had such patience and grace with all of us. They also allowed us to bring our pets!

Really nice and well maintaned rooms, all areas were clean, really amazing that you have access to the pool and gym to the connected astoria hotel.

Parking is very expensive and there is no way around it. Unless you park really far and uber here for your time.

Swimming pool

The staff?s attitude can be improved. Staff did not feel as if they were working for a four star hotel even though there were no particularly negative experiences.

The place was very clean and lots of amenities. The pool had a lazy river and was great to relax in. The view of the golf course from the room was great, can't wait to play it.

What they don't tell you about is the holds the put on you, now you do get the money back, but if you put anything on the room they take it out of your account, so what is the purpose of the original hold. But they hold $125 a night, parking is $40/day

Not a 5 star hotel as advertised. Problems with self park finding way to and out of self park, no signs to get back to hotel. Room was not great. Shower was falling apart, no amenities in hotel room. Bathroom was constantly hot and humid and uncomfortable

This hotel felt vibrant. The location was great, just as close to Disney as other Disney hotels that aren't attached to a park. We only needed it one night, though, before moving on property. Loved the landscaping as we drove up.

We chose the hotel for the location (near Disney World) and pool- after our very, very long drive. They do feature the lazy river, but it's barely a pool. So it was different. Some in our group would have preferred a normal pool.

The lazy river & the smell in the lobby.

Need more donut floats for the lazy river. It was a battle out there. Also, buy back-up blenders so when the others break down you can quickly replace with others. Also, you need at least 3 functional chargers on every floor of the parking garage.