3.5 Star Hotel
Best Western Plus Carlton Plaza Hotel
About
Offering a restaurant and a fitness center, BEST WESTERN PLUS Carlton Plaza Hotel is located in Victoria. Free Wi-Fi access is available. Cedar Hill Golf Course is 3.1 mi away. A TV and a desk are featured in each guest room at Carlton Plaza Hotel. Tea and coffee-making facilities and a mini-refrigerator are provided. Ironing facilities are included. At BEST WESTERN PLUS Carlton Plaza Hotel you will find a business center, on-site shops and concierge services. Butchart Gardens is 25 minutes’ drive from this hotel. Dragonfly Hill Winery and Vineyard is 11 mi away.
Room Options
2 double beds, nonsmoking
248 sqft • 2 Double
Room Details and Photos
Suite with Two Double Beds and Sofa Bed - Kitchen
453 sqft • 2 Double and 1 Sofabed
Room Details and Photos
Suite - 1 King 1 Queen, Nonsmoking, Sofabed, Full Kitchen
593 sqft • 1 King and 1 Queen and 1 Sofabed
Room Details and Photos
Suite-1 King Bed, Non-Smoking, High Speed Internet Access, Kitchenette, Microwave And Refrigerator,
399 sqft • 1 King and 1 Sofabed
Room Details and Photos
King Room
248 sqft • 1 King
Room Details and Photos
Guest Rating
Very Good
Pros +
- We enjoyed the spacious lobby and the fine linens. The location was great, five blocks from the harbour and an easy walk to shops and Chinatown.
- The bathroom was new and very clean, the staff was very friendly and knowledgable. The hotel was happy to accept our dog though with a surcharge.
- Very clean, great staff fantastic location
Cons -
- Some of the furnishings were old and worn, the A/C was quite loud and cooled the sitting area to "hang meat" temperatures while the bedroom remained quite warm.
- No.
Top Quotes:
"The front desk staff was very pleasant. "
"The suite was very spacious. "
"Excellent service. "
Kitty
•Posted on: 10-27-2025
We enjoyed the spacious lobby and the fine linens. The location was great, five blocks from the harbour and an easy walk to shops and Chinatown.
James
•Posted on: 9-3-2025
The bathroom was new and very clean, the staff was very friendly and knowledgable. The hotel was happy to accept our dog though with a surcharge.
Some of the furnishings were old and worn, the A/C was quite loud and cooled the sitting area to "hang meat" temperatures while the bedroom remained quite warm.
Kim
•Posted on: 4-14-2025
Very clean, great staff fantastic location
Jeffrey
•Posted on: 6-6-2024
Pretty much everything.
No.
Top Amenities:
Guest Policies
Check-in:
After 04:00 PM
Check-out:
Before 12:00 PM
Pets:
Pets are not allowed.
Important Info:
Please note, the property's parking lot cannot accommodate vehicles over 6.2 ft (6' 6"). The property offers valet parking at a cost of CAD 20 October through April and CAD 30 per night May through September. Electric vehicle charging station is available at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of CAD 200.0 is required at checkin. This will be collected by credit card. You should be reimbursed within 7 days of checkout via credit card, subject to an inspection of the property.
Features & Amenities
Highlighted Amenities:
Amenities & Services
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- Best Western Plus Carlton Plaza Hotel