La Gree Des Landes - Eco-Hotel-Spa Yves Rocher

Overall Nice property.

Disappointed by the lack of flexibility and empathyMy husband and I were in town for a wedding and stayed here 4 nights on the recommendation of friends. Unfortunately, our experience started off on the wrong foot. We flew in from Newark, NJ, and due to airline delays and cancellations completely outside of our control, we didn’t arrive until the second night of our reservation.I notified the hotel immediately about the travel issues and provided proof of our delays, hoping for some understanding. Instead, we were told the best they could do was offer us an aperitif — while still charging us the full rate for the night we physically couldn’t be there.I travel often and have never encountered a property so unwilling to show even a small amount of flexibility or empathy toward guests in a situation like this. While the location and recommendations brought us in, the lack of customer service and understanding would make me think twice before staying here again.

Overall Nice property.

Disappointed by the lack of flexibility and empathyMy husband and I were in town for a wedding and stayed here 4 nights on the recommendation of friends. Unfortunately, our experience started off on the wrong foot. We flew in from Newark, NJ, and due to airline delays and cancellations completely outside of our control, we didn’t arrive until the second night of our reservation.I notified the hotel immediately about the travel issues and provided proof of our delays, hoping for some understanding. Instead, we were told the best they could do was offer us an aperitif — while still charging us the full rate for the night we physically couldn’t be there.I travel often and have never encountered a property so unwilling to show even a small amount of flexibility or empathy toward guests in a situation like this. While the location and recommendations brought us in, the lack of customer service and understanding would make me think twice before staying here again.

Lovely

Pillows not comfortable at all. No air conditioner and vent too noisy. The room is too small.

Location and food .Comfy bed.

Not enough cooling or thermal insulation of the buildings so not suitable for hot weather( and even June)

So calming and quiet. A peaceful retreat from the normal fast pace of life.

No shower curtains in the bathrooms.House keeping trolley’s in the hotel corridors until late into the afternoon House keeping room door always open in passageway

High quality hotel, nice spa, very relaxing place, parking perfect and location very quiet. of course is the opposite of city life.

wifi is only on demand with a router to be connect and take few restart before working. this is made because of the healthy policy so is very good from this point of view.

We love the restaurant, price quality was excellent. Breakfast was amazing but not included in the price. We recommend to take it! Space is really ideal to reconnect to nature, cute town near by with good food options. Free Yves rocher products offered, which is a nice gesture upon arrival.

The water was a bit cold in the pool facilities - note that this is shared with daily visitor of the spa, it can get a bit busy. It’s important to understand that due to the eco resort , no sauna or WiFi.

Really nice location,wonderful facilities, nice pools. Very relaxing.I should have stayed for dinner at the hotel,which was not so expensive for the quality ( I had dinner , quite expensive and not good,in town

Nothing ! Everything was really good!

Really nice location,wonderful facilities, nice pools. Very relaxing.I should have stayed for dinner at the hotel,which was not so expensive for the quality ( I had dinner , quite expensive and not good,in town

Nothing ! Everything was really good!

Great territory: quiet, own garden, nice view.Cozy design.Excellent food.

No wifi in the rooms but one can get a private access point.Not enough seats at the swimming pool when they're busy.

I like all the green areas they are really nice!

I did not like the way they treated me when I arrived, the lady didn’t make us feel welcome. I first arrived at 1 pm before the check in and I think since I didn’t speak french she didn’t want to explain anything about the hotel, then I went back at 3 pm one hour before the check in and she said come back in one hour, then 15 min later a guy was in her place and I asked him if it was possible to do the check in and suddenly our room was ready, he offered us a free drink and explained us the property, so it was definitely something against us from the first lady. Talking about the room just not clean we had some insects in the room and found a lot of hair on the ground

The best the location and the staff, especially a waiter his name is Damien.

The spa is so poor , no like you expected in Spa Yves Rocher

Wildflower meadowKitchen garden

Room was too smallDidn’t feel very French…could have been anywhere in the world.

Great restaurant for dinner and breakfast.Lovely relaxed feel to hotel.

Room a bit small and a bit too warm .

A comfortable spa hotel with nice rooms with decent facilities and helpful staff

Be warned the restaurant is not available to hotel guests for dinner unless they've booked several weeks in advance. .

Everything! The hotel was exceptional from the rooms, to the restaurant, to the spa. The staff was extremely accommodating even for those who don’t speak much French. Proximity to the village of La Gacilly was a plus. Such a lovely quaint village.

Lovely staff and beautiful location and hotel we enjoyed our stay

Don’t think it was worth the cost especially the breakfast- 22 euros each

Lovely staff and beautiful location and hotel we enjoyed our stay

Don’t think it was worth the cost especially the breakfast- 22 euros each

Very good staff, service, restaurant, location...

Pillows could me more comfortable.

Superb

it was impossible to get fresh air from outside without having to open the windows and not being able to maintain my personal security ( floor 0) no locking mechanism