theWit Chicago, a Hilton Hotel

It was near the theater

That $25 fee that they don’t want to Take my drink off and the beds are horrible for $--- a night I expected a lot more and I didn’t get my room till almost 5pm They never told Me And I wait all Day

Concierge and at front desk were exceptional- the ONLY positive thing I can say about anything about this day.It was terrible, most of the staff was rude and unprofessional. Barely 2 stars

The hotel was nearest subway stop.But they had booked a hip hop rap party and the rooftop was closed period the room had a broken coffee maker and the lotion had mold in it

Location

Lack of room cleaning, empty soap & shampoo bottles, no complementary water, hidden destination charges.

The bed

The room scent was strong and felt like it was covering up another smell. Ozone machine would help

The Alexa and bathtub,

Upon entering, occasionally, they would access to pull out our key cards to enter the building when the rooftop was open.

Good location downtown and nice room.

Clientele was interesting. We ended up having to show our room keys to even get into the hotel on Saturday night - it felt more like a club experience than a hotel. But not a major issue.

Nice amenities. Close to tourist attractions

Valet service was horrible. Did not help us get our luggage. Employees were rude. Check in service was terrible. For $86 a day for valet the service should have been way better than it was.

Location was great for the plans and the concierge, who was amazing @ check in and throughout the stay

No microwave in rooms which was needed for this trip

The check-in process was shambolic. Did not receive the room that was booked. Hostess at hotel restaurant was unhelpful and rude. Overall, it was amateur hour at theWit, and I will never stay there again.

Great staff and very nice

The restaurant for breakfast the pancakes where dry and wrong favor. Not enough staff to help everyone reasonably

Location and view of State Street, room was huge compared to other places I've stayed in the same area. All the employees were super nice

Location, pleasant staff, clean room

This hotel has really gone down hill and would not recommend. Pillows hard and puffy, minimal storage, makeshift small closet cabinet, no iron, chair in room is uncomfortable, restaurant 2 star, yapping dogs in room next door. Not worth price.

The staff was great the room was very clean the hotel was just beautiful

Parking

Rooftop bar and location

The 1 hour wait for valet after being told 35 minutes.

The staff were great and the location were great. I would stay here again.

One very small thing is I wish there were a coffee shop in the hotel, rather than having to order a standard cup at the attached restaurant.

Loved all the in house entertainment and restaurant options ! I loved the roof top bar ! I loved the location !

Great style,clean and fun. Excellent service and good food

Bad Bloody Mary was the only disappointment!

Location Fabulous restaurant Excellent front desk staff

The bathroom did not have enough counter space Shampoo container was not full

Clean, staff very friendly

We had a disturbance on our floor in the middle of the night, which was very disturbing, people fighting, woke me up from sleeping

Clean, great city views, very nice staff. Everything went great.

Valet was a little slow but it was no big deal.