The Nines, a Luxury Collection Hotel, Portland

I liked the room, very luxurious and spacious. I loved the body lotion provided. The two restaurants/bars in the hotel are amazing and the location to shopping and other restaurants is fantastic.

The staff at Urban Farmer is not welcoming. Everyone looks depressed and no one smiled. We had breakfast and no-one was at the hostess station so we sat ourselves and multiple bus people kept saying to check in at the podium. The hostess was talking to another table but no one from the staff bothered to tell her we were waiting. The waiter was almost rude and irritated by us is how we felt. My eggs and my friends eggs were cold when I received them but didn't want to bother the server as I felt it wasn't worth it at that point. I did not want to leave much of a tip but I did leave 18%. The night before we were accidentally given two orders of fries and they did take one of them off. so that was good.

Location was superb and staff wonderful. Food in hotel was excellent and the food credit allowed flexibility in dining and drinks. Rooms were exceptionally clean and spacious.

Check in and lobby were not on the ground floor.

Everything about this hotel is amazing!!

Location, clean, friendly

Weird $30 fee that I would be credited back if I spend more money at the hotel. Left a bad taste in my mouth.

The location is very good. Clean and fresh bathroom. Large bedroom.

Bedroom did not smell fresh. Limited F&B options.

Really beautiful and luxurious hotel in a great downtown location. The people at the front desk, the restaurant and concierge really make this place top notch.

The overnight hotel parking (valet only) cost is pricey. It's convenient to have in out privileges and there aren't many great options around for leaving your car overnight but $65/night packs a punch.

Fantastic hotel, but with some fundamental shortcomings regarding pricing behaviour.

I really don't accept it if you cannot rely on prices which are communicated upfront. The restaurant charges more than the listed prices. Upon checking the bill, this seems to be explained with a sentence on the bottom of the menu stating "A 3% surcharge on your check represents our dedication to provide an award-winning work environment". Wow, really? Instead of including it in the costprice, I am paying for the work environment with extra charges? This behaviour is horrible and disrespectful to customers of the restaurant. Put fixed cost of YOUR workplace in your costprice and don't BS me with adding it afterwards under the disguise of "your" dedication... It's "only" 3%, but something I never agreed to. It is just scamming customers for more money and such behaviour of hotels and restaurants must be called out. This gives such a bad taste to the stay that I will never eat here again.

Fantastic hotel, but with some fundamental shortcomings regarding pricing behaviour.

I really don't accept it if you cannot rely on prices which are communicated upfront. The restaurant charges more than the listed prices. Upon checking the bill, this seems to be explained with a sentence on the bottom of the menu stating "A 3% surcharge on your check represents our dedication to provide an award-winning work environment". Wow, really? Instead of including it in the costprice, I am paying for the work environment with extra charges? This behaviour is horrible and disrespectful to customers of the restaurant. Put fixed cost of YOUR workplace in your costprice and don't BS me with adding it afterwards under the disguise of "your" dedication... It's "only" 3%, but something I never agreed to. It is just scamming customers for more money and such behaviour of hotels and restaurants must be called out. This gives such a bad taste to the stay that I will never eat here again.

Beautiful and modern decor. Friendly and attentive staff. Great restaurants that accommodated us and addressed food allergies and limitations.

It was safe and beautiful and friendly

The rooms are good and the food was really good! The location is great. The rooftop bar not being open was a bummer. Location is clutch. If there's a basketball game in town you will see the visiting team at the hotel.

Room not super clean. Some of the stuff in the room was moved around not by me and they tried charging me for items from the mini bar that wasn't used.