The Hotel at Midtown

Great hotel. Definitely be staying here moving forward when visiting chicago. If you want to avoid downtown and have access to the north side this is a great spot.

Parking is a little annoying but it is everywhere in chicago.

The staff was incredible. Very friendly, accommodating. Clean rooms, an amazing workout center open to hotel guests. The spa staff was also amazing. Although it was a very busy hub as athletic club members are utilizing the hotel check-in space, I never felt like it was too crowded or noisy....the acoustics were dialed in just right.As this was a last-minute booking, wish I had read the fine print about the additional work out options available through the athletic club. I didn't have a bathing suit or work out clothes. NEXT TIME!~ here's a tip. The day you have to check out, book spa services and you can have access to the whole facility all day while your bag is checked at the front desk. You can work out, have lunch, sit by the pool, chill on their rooftop deck, take classes, have your spa services and it feels like you really get your money's worth!

Food in the restaurant was ok, the staff was very friendly...but sitting at the bar was annoying as athletic members were coming up to the bar for their take out drink orders which made it somewhat uncomfortable.The entrance is not clearly marked and made it difficult for UBER to find me and drop me off.

Very nice rooms and firm mattress. They supply earplugs...see below why

I would recommend asking for 5th Floor Rooms...4th floor is just above all the weights and aerobics. the Music and noise start early in the morning and the music turns off automatically at 11pm. I called the front desk to complain. Since no one was using the facility why do they need the thumping disco music playing. They turned it off. They were willing to comp us a free breakfast the next day which we declined so they deducted that from our invoice. That was very nice of them.

Such friendly and helpful staff, and facilities were clean and comfortable. Easy to get to, lots of parking, and super close to a variety of stores and restaurants.

Everything was great.

Clean and great location!

Big and comfortable rooms

busy and noisy hotel, quite far from city centre, at a very hight cost (resort fees mandatory regardless if you use or not their sport facility)

Big and comfortable rooms

busy and noisy hotel, quite far from city centre, at a very hight cost (resort fees mandatory regardless if you use or not their sport facility)

The great workout facilities at the hotel. We did not have to leave the hotel.

Our room keys would not work. I had to go back to the desk 6 times. Finally the room clerk gave us a different room.

Facility was great and clean, it was so nice to be able to access the gym/pool/class areas as a hotel guest. Also great that parking is free for hotel guests. Spa front desk attendant was super nice and aestheticians were amazing and knowledgeable.

Upon check-in front desk staff wasn't that knowledgeable and I asked for early check in if possible and I was told I would be contacted if it was and when I went later to the front desk again to check again, the room was ready but no one contacted me. Also feel like front desk should explain where everything is located for first time guests. The poolside snack bar was out of a lot of food by 1pm.

Facility was great and clean, it was so nice to be able to access the gym/pool/class areas as a hotel guest. Also great that parking is free for hotel guests. Spa front desk attendant was super nice and aestheticians were amazing and knowledgeable.

Upon check-in front desk staff wasn't that knowledgeable and I asked for early check in if possible and I was told I would be contacted if it was and when I went later to the front desk again to check again, the room was ready but no one contacted me. Also feel like front desk should explain where everything is located for first time guests. The poolside snack bar was out of a lot of food by 1pm.