Hilton Garden Inn Rome Airport

Close location to the airport and shuttle that leaves 15 minutes on the hour for airport drop off.

Restaurant menu was overpriced and subpar quality food. Restaurant service was outstanding though.

The room is good size. bathroom is clean.

The shuttle was extremely hard to find, especially after taking the train from Roma Termini. It was quite a long walk, and the signs were very unclear — even the actual waiting area was confusing since it’s located in the middle of the street.

Location/ shuttle Breakfast buffet was pretty good

Staff is overwhelmed, but most stay one day and move on, so same thing next day with new group

the food delivery service with deliveroo was abysmal. Holiday Inn should cease all referalls to this company as it considers the airport outside its primary delivery serivice area. Time for delivery was over 3 hours!!!!!

The location and the airport shuttle.

When we arrived for dinner on the day of the US Thanksgiving, there was a Thanksgiving dinner available for 21 Euros each. The dinners were cold, the flavor was not good and we only received half of what was supposed to be included. We order second meals

Close to airport with a shuttle

Hotel not updated, worn rugs in hall outdated decor. Wait for dinner in restaurant was very long

The resturant

Sheet was torn and blood stain. The phone was not labeled as to reach room service.

Clean

I felt like I staying in a mental hospital. In instead of a couch, we had a hospital bed next to our full-size bed.

Close to the airport and the shuttle ran every 15 minutes at no cost. The food was very good, and the staff was courteous. There was a large crowd for dinner, and they managed it well.

The room was uncomfortably cold, and we couldn't manage the room temperature.

Location to airport

You could definitely smell that this was a pet friendly hotel on the floor my room was on. The bed did not have a mattress cover only a single bed sheet covering the mattress. The shower got water all over the bathroom floor like a significant amount.

The hotel is new construction and the room was very clean and spacious, unlike the hotels within the city. There was no Iron to Iron your clothes.

The location. The hotel is far from the airport. There was a shuttle running every 15 min but it was a journey to find the location. The stop is in terminal 3 arrivals. The confusing part was that the airport signs to Shuttles lead you to the parking!

The hotel was easily accessible from the airport and was laid out comfortably to accommodate the person who just had a long travel day. Frankly, they did a nice job of catering to Americans (which appeared to be their goal).

Right when we were about to go to bed, we noticed multiple fried blood stains on our duvet. We called and the issue was resolved within 15 minutes and they apologized profusely, but it's still annoying to have to wait, especially after a long travel day.

Good local for solitude. Liked the free airport shuttle. Courteous, professional and friendly staff.

It would be nice if a cruise port shuttle was available from the hotel.

Staff were friendly and helpful and breakfast was good with a variety of food

Long walk to terminal 3 I recommend taking a shuttle or taxi

Room.

breakfast one staff member doing everything. Both pans of scrambled eggs empty. No one seemed in charge making sure food was replenished. Very disappointed, and like others in a rush to get shuttle to airport.

Easy bus access from Heathrow. Food good quality, room comfortable.

Nothing in particular. Over priced for what you get.

I was quoted $--- and was charged $---. We could not find the shuttle. The Hilton at the airport gave us wrong directions so ended up paying $30 for a 5 min cab ride.

Very clean, spacious rooms and bathrooms. VERY close to Fiumicino airport, with a free airport shuttle. Recommend for those with early flights out.

Close to airport. Free shuttle takes you to the front door of the hotel from FCO.

Shuttle service to aiport.

Restaurant was ordinary, cold atmosphere, uninviting, certainly not value for money. We have previously stayed at the Airport Hilton at Fiumicino and it was fantastic and actually cheaper than our stay at the Hilton Garden Inn. Will not book here again.