Renaissance® Phoenix Glendale Hotel & Conference Center

Cleanliness and location near shopping and events.

The prices are much higher than previous years but no improvement or change in quality of the room or commodities. For the price I paid for the room there should have been a better discount on food at least not just a one-time $15 dollars.

Location location location it was in walking distance of restaurant and sports events with a 5-minute Drive to the mall

I would be lying if I said I didn't like anything about this hotel

Was walking distance to our event. This place was very clean.

The pillows were not good at all the were flat tubes.

Proximity to the stadium

Valet parking it was hard to figure out what they wanted me to do as far as pay for it online and stuff like that it was just bullshit. I like just handing them the money and walking away next time I’ll just park myself.

Location

Paying for parking, but ther was an exception on the dates I was there. I got lucky.

The room is not bad but customer service is terrible

They gave me a coupon $15 to get food in their hotel but when I used it to buy a sandwich they charged me to my credit card. I called the hotel and they refused to help. They obviously setup a trapped. The money is nothing but honesty & service were poor

Close to stadium

Pricing for everything(room,parking,water), no microwave..no closet(unless locked door was closet)

I didn't hear noises from the neighbors or people walking down the halls. No stomping from the floor above. It was peaceful!

The Location was excellent. It was right next to an outlet. Very close to eateries.The staff was amazing! Very friendly and welcoming. Theyre accommodating with my request for early check and Kate check out.

Convenient location if you are traveling for work due to the proximity to the Loop 101 and I-10.

It's currently being renovated.The front desk construction workers were supposed to be done and gone by 6PM, hammers were still swinging at close to 9PM. They weren't supposed to start again until 5AM, impact drilling started at 6AM.

The room size was great very spacious.

The room smelt musty and needs to be renovated colors are out of date. They were doing construction

The best thing about this hotel is the location to Westgate restaurants and events.

I felt the room was average and needed updating, definitely not worth the current cost, however I did note they will be starting renovations later this year. The room also was smaller than I expected.

Bathroom shower outdated with several cracks in the tile.

One stop shop! Hotel has wonderful amenities that work. Clean environment, safe and professional service everywhere throughout the staff.

Not complaining at all. Very pleased with my short stay.

The comfortable beds and cleanliness of hotel.

The color of the hotel room walls. It was a tan like yellow color, similar to motel walls. Also, mandatory parking fees.

It's a great hotel- rooms are spacious - the bar in the lobby is nice and the staff was very helpful and polite!

Nothing - our visit was great!

Convenience and classy! And a good rate! Hotel employee at the bar was also very nice and accommodating to my husband and me!

NOPE!

I loved the location, and the service was amazing.

I did not like that some of the spots on the hotel needed some cleaning for a 4 star hotel they should have those minor things fixed immediately.

I liked that the room was big

I went to relax for Mothers day weekend the jet tub was not working. the jacuzzi heater was out. the bath tub was dirty with hairs in it. The tv in the living room kept going off. I can get a better experience somewhere else for a cheaper price.

Front Desk and har Staff were very professional..rays bar and har staff very professional the food and drinks excellent.

Microwave ovens