Thunderbird Lodge

Location and Cafeteria

The beds were to hard. The room was full of dog and human hair.

Location is perfect and wonderfully historic. It is like a step back in time.

The Cafeteria food was like a school lunch.

Where the area is.

Hair on the toilet, nonstop phone calls from the front desk when I?ve stayed there multiple times and price gouging when I?ve checked in for a lower price.

Location

Staff was not well trained and greedy. They charged me for a no show (due to an error on their part). Later on, they charged me again for the room as usual, without telling me about the earlier no show charge.

Location was definitely the biggest appeal. The check-in process waa also very convenient and quick.

Showers were old. Cafeteria was very limited in breakfast offerings, no good coffee.

Room and location. Large clean room

We loved the Navajo Ceremony and Blessing. Very informative and entertaining.

Food not desirable. Plus we were told we would have to wait 25 minutes for them to make 2 orders of over easy eggs! Unacceptable.

The hotel is lovely with such a peaceful atmosphere. I especially appreciated the outdoor table and chairs for each unit and the antique furniture inside.

I had trouble with the coffee maker and ended up without coffee. The very annoying thing was the location of the reading light above the bed. I could not access it from the bed and had to stand up to turn it off and on.It did provide great light.

Secluded area.

The window behind the bed, could feel the cold air draft. The heater was warm, but cool down before it turned off, so cold air filled the room.

Quiet place, friendly staff. Excellent Wifi service.

Pretty clean rooms and quite place. Price is good

Doing a good job keeping it clean.

Location was away from all normal heavy traffic. Secluded but, charming, quiet. Buildings are a bit worn but, has a unique atmosphere. Rooms very clean with comfortable beds. I wouldn't mind staying again.

Satellite television channels were unavailable at times. Property local check out time is 11:00am but, I was awaken by housekeeping knocking on the door at 9:07am. This was even after I used an email feature to confirm my choosen check out time.

this is definitely a great place to stay and i enjoyed it

prob the parking, as i had so park a little ways away because there were other customers who were taking up 1 1/4 spots. so maybe a little wider parking

This hotel is charming. The location was great, people staying there were friendly. The staff were professional and friendly.

Furniture was a little worn from use. When guests next door showered, the sound of the running water was loud in our room. I love dogs but felt bad for the several strays lingering around for food. It was hard to tell if someone takes care of them.

I was there in 1966 and had really wawanted to go back. Sadly it rained the entire time.

I wish there were more electrical outlets. My husband has oxygen, CPap machine and a nebulizer.

Next door to Canyon de Chelly - has a restaurant (cafeteria) - offers guided tours

Beautiful and historic setting, and very near to Canyon de Chelly. Grounds are extensive, and nicely maintained, making it inviting to go out for a walk about the property. Rooms are spacious and nicely appointed, with good sleep quality and privacy.

The cafeteria is nothing exceptional, and food was not very good. Better to go into town to a chain restaurant or bring your own food.

Location, cleanliness and price

staff seemed indifferent. Wish they were a little more friendly.

Charming location and close to Canyon De Chelly.

Some challenges. I asked not to have maid service and kept the privacy hanger on the door, and they still came. The internet in the lobby didn't work. There were very few healthy food options in the cafeteria.

Clean, comfortable, great staff/service, and close to the canyon.