2.5 Star Hotel
SureStay Hotel by Best Western San Rafael
About
Comfortable Accommodations SureStay Hotel by Best Western San Rafael in San Rafael offers family rooms with air-conditioning, work desks, and free WiFi. Each room includes a microwave and a hairdryer. Convenient Facilities Guests benefit from a 24-hour front desk, continental breakfast with juice, fresh pastries, and fruits, and a variety of amenities including a microwave and a work desk. Prime Location Located 14 mi from the Golden Gate Bridge and 29 mi from San Francisco Bay Oakland International Airport, the hotel is near attractions such as Ghirardelli Square and Pier 39. Guest Satisfaction Guests appreciate the property staff and service support, room cleanliness, and convenient location.
Guest Rating
Pleasant
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Room Options
Suite - 2 Queen Beds, Nonsmoking, 2 Rooms
sqft • 2 Queen
Room Details and Photos
Accessibility - 1 Queen, Roll-in Shower, Nonsmoking
sqft • 1 Queen
Room Details and Photos
1 King Bed, Nonsmoking
sqft • 1 King
Room Details and Photos
2 Queen Beds, Nonsmoking, Sofabed
sqft • 2 Queen and 1 Sofabed
Room Details and Photos
Suite with Two Queen Beds
sqft • 1 Queen • 1 Queen
Room Details and Photos
1 Queen And 1 Single, Nonsmoking
sqft • 1 Queen and 1 Single
Room Details and Photos
Guest Rating
Pleasant
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- So clean, peaceful, easy in and out.
- Nothing
- LOCATION
Cons -
- Booked a king but got a queen. Did not sleep the whole night.
- Failing floor outside of bathroom (room 107), homeless encampments on street, unsafe area.
Top Quotes:
"Location was close to freeway, which was good for traveling."
Business Traveler (22)
Solo Traveler (49)
Traveling as Couple (53)
Family with Young Children (57)
Senior Traveler (1)
Group Traveler (15)
Total (216)
Rainy
•Posted on: 7-15-2025
So clean, peaceful, easy in and out.
Mohmmad Amin
•Posted on: 10-30-2024
Nothing
Booked a king but got a queen. Did not sleep the whole night.
Rose
•Posted on: 12-15-2023
LOCATION
Verified Hotel Guest
•Posted on: 12-3-2023
Coffee shop across from parking lot. Leaving.
Failing floor outside of bathroom (room 107), homeless encampments on street, unsafe area.
Top Amenities:
Guest Policies
Check-in:
After 03:00 PM
Check-out:
Before 11:00 AM
Pets:
Pets are not allowed.
Important Info:
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Features & Amenities
Highlighted Amenities:
Amenities & Services
Top Hotel Destinations
- Hotels
- North America
- United States
- California
- San Rafael
- Surestay Hotel By Best Western San Rafael