3 Star Hotel
Holiday Inn & Suites Chicago-Downtown by IHG
About
Only a few blocks from the Willis Tower, this Chicago city center hotel features comfortable rooms and thoughtful on-site facilities. The hotel also features a seasonal outdoor swimming pool along with modern fitness facilities. Popular area attractions, including Greek Town and the University of Illinois Chicago Campus are located close to the Chicago Downtown Holiday Inn. Shedd Aquarium, the Magnificent Mile and Navy Pier are also easily accessible with nearby public transport systems.
Guest Rating
Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Room Options
2 Queen Standard
270 sqft • 2 Queen
Room Details and Photos
Queen Mobility Accessible Tub Nonsmoking
270 sqft • 1 Queen
Room Details and Photos
1 King Bed Executive Nonsmoking
270 sqft • 1 King
Room Details and Photos
Deluxe Room
270 sqft • 1 Double
Room Details and Photos
Standard Room
237 sqft • 1 King or 2 Queen
Room Details and Photos
King Suite with Sofa Bed
549 sqft • 1 King and 1 Sofabed
Room Details and Photos
2 Queen Bed Executive Nonsmoking
270 sqft • 2 Double
Room Details and Photos
Guest Rating
Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- I enjoyed my check-in hotel experience. Each staff member I encountered with was very pleasant. Especially the woman who checked me in.
- Hotel location is fantastic. The pictures online are much cleaner than the hotel actually appears.
- Hotel employee helped me arrange a late checkout
Cons -
- The hotel got a remodel in recent years. A lot of the old still remains but none of it depicted online. Very low ceilings and marijuana smoke very pungent throughout.
- Early closing of cafe and coffee service
Top Quotes:
"Restaurant was cozy, relaxed with friendly staff and great food. "
"The bed and pillows were amazing."
"The staff was excellent and very helpful in all respects."
Business Traveler (61)
Solo Traveler (83)
Traveling as Couple (106)
Family with Young Children (201)
Family with Teens (2)
Senior Traveler (9)
Group Traveler (96)
Total (521)
Brittany
•Posted on: 5-26-2026
I enjoyed my check-in hotel experience. Each staff member I encountered with was very pleasant. Especially the woman who checked me in.
James
•Posted on: 8-26-2025
Hotel location is fantastic. The pictures online are much cleaner than the hotel actually appears.
The hotel got a remodel in recent years. A lot of the old still remains but none of it depicted online. Very low ceilings and marijuana smoke very pungent throughout.
David
•Posted on: 8-15-2025
Hotel employee helped me arrange a late checkout
Early closing of cafe and coffee service
Patricia
•Posted on: 2-13-2025
Very nice staff.
Top Amenities:
Guest Policies
Check-in:
After 03:00 PM
Check-out:
Before 12:00 PM
Pets:
Pets are not allowed.
Important Info:
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 100.0 is required at checkin. This will be collected by credit card. You should be reimbursed within 7 days of checkout via credit card, subject to an inspection of the property.
Features & Amenities
Highlighted Amenities:
Amenities & Services
Top Hotel Destinations
- Hotels
- North America
- United States
- Illinois
- Chicago
- Holiday Inn & Suites Chicago-downtown By Ihg