4-Star Hotel

Krystal Grand Cancún- All Inclusive

Boulevard Kukulkan Km 8.5, Cancun, - Mexico
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Krystal Grand Cancún- All Inclusive
1/121
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  • Amenities
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$552
per night

4-Star Hotel

Krystal Grand Cancún- All Inclusive

Boulevard Kukulkan Km 8.5, Cancun, - Mexico
View Map

Top Amenities:

All inclusiveBeachfrontFree Internet AccessFree ParkingHealth ServicesSwimming PoolSwimming PoolRestaurantFitness CenterSpaSpaHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily FriendlyKid Friendly
Show All Amenities

About

Overlooking the Caribbean Sea and Nichupte Lagoon, only steps from the beach, Krystal Grand Cancun All Inclusive offers a bi-level outdoor pool, private white sandy beach and full-service spa. The hotel features guestrooms with flat-screen TVs and MP3 docking stations. Guests will also enjoy the private balcony with views of the city or ocean as well as 24-hour room service. Guests at Krystal Grand Cancun All Inclusive can begin the day with a fresh breakfast at the on-site O restaurant. The Grill & Terrace, Rissotto and Ayami restaurants, plus the Take a Bite is also available at the hotel for casual dining during the day.

Guest Policies

Check-in:

After 03:00 PM

Check-out:

Before 12:00 PM

Pets:

Pets are not allowed.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. When booking more than 4 rooms, different policies and additional supplements may apply.

Features & Amenities

Highlighted Amenities:

All inclusive
Beachfront
Free Internet Access
Free Parking
Health Services
Swimming Pool
Swimming Pool
Restaurant
Fitness Center
Spa
Spa
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly
Kid Friendly

Amenities & Services:

All inclusive
Books, DVDs, music for children
Daily disinfection
Facilities for disabled guests available
Family rooms
Fitness center
Free Wi-Fi
Free parking
Hygiene certification
Indoor pool
Kid-friendly dining
Kids' pool
Non-smoking property
Outdoor pool
Private beach
Restaurant(s)
Spa services
Spa/sauna
Wheelchair accessible

Guest Rating

6.5

Pleasant

Based on 435 reviews

Location Of Hotel

8.8

Hotel Cleanliness

7.5

Hotel Staff

7.5

Overall Quality

6.9

Pros +

Cons -

Business Traveler (101)

Solo Traveler (227)

Traveling as Couple (1113)

Family with Young Children (420)

Family with Teens (14)

Senior Traveler (15)

Group Traveler (337)

1Hugo4/11/2025
beach and location
poor maintenance, dirty bedding and chair, 0 room isolation, underwhelming / terrible food, long waiting time for food
10Sandy4/11/2025
The view the hotel exceeded expectations. We did book a suite in the altitude tower so amenities were good.
Not really.
1Jean Joseph11/21/2024
Nothing
Broken beds Room smells very bad experience
8Arcelia8/12/2024
The location was walking distance to shops, restaurants and entertainment. The all inclusive option was fantasy and the buffet had great food options.
At times the AC unit in the room did not work properly. Only 1 working elevator for 14 floors long waiting times.

Room Options

Standard

399 sqft

Air conditioningClosetFlat-screen TVFree Wifi

Room Details and Photos

1/2

Honeymoon Suite Ocean Front

948 sqft • 1 King

Additional bathroomAdditional toiletAir conditioningBalcony

Room Details and Photos

1/4

Altitude Suite 2 Double Beds

539 sqft • 2 Double

Air conditioningBalconyBath or ShowerBathrobe(s)

Room Details and Photos

1/2

Family Suite Ocean Front

sqft • 1 King and 1 Sofabed

Air conditioningClosetCoffee/tea machineFree Wifi

Room Details and Photos

1/4

Altitude Family Suite Partial Ocean View

1141 sqft • 1 King • 2 Double

Air conditioningBalconyBath or ShowerBathrobe(s)

Room Details and Photos

1/2

Standard Family Connecting Partial Ocean View

sqft • 2 Double and 1 King

Air conditioningClosetFree WifiIron and ironing board

Room Details and Photos

1/4

Superior King Room

474 sqft • 1 Double

Air conditioningBalconyBath or ShowerBathrobe(s)

Room Details and Photos

1/2

Family Suite Ocean Front

948 sqft • 1 Queen and 1 Sofabed

Additional bathroomAdditional toiletAir conditioningBalcony

Room Details and Photos

Location

Krystal Grand Cancún- All Inclusive

Boulevard Kukulkan Km 8.5, Cancun,