Compass Cove

Location, food

Roaches, could not get towels, I'm disabled and the Schooner Buildings elevator was broken for 3 days.

The manager, was very helpful in solving the problems with the room.

Front desk staff seemed poorly equipped to deal with customer satisfaction issues. Housekeeping service was a _bare minimum_ to put it kindly.

I had the best room in the hotel it was besutiful clean and well kept.

The room was nice and clean

I think the room should’ve had room darkening curtains and the blankets on the bed should’ve been a little heavier also the sink had a slow drainage

It was right on the ocean and centrally located

Phone didn't work, room was filthy and on day 2 our balcony had water coming down from above. went to office in another building because phone didn't work. They never put in a work order. had to go down again when they didn't show up.

Location on the beach

Yes, HORRIBLE experience. Locked us out of our room on last day and held our personal property hostage and extorted more money, that I didn't have. That was the only way they said we could get our key back. I paid all my money upfront. so much more to say

The amenities are excellent and location was close to a lot of shops

Rooms and hallways sorely need renovationd

Breakfast wasn't bad

Checking in was terrible parking even worse

The amenities were great. Lots of things for kids.

The bathroom door scraped the floor every time we opened or closed it. Not enough utensils in the kitchen.

The beds were so soft. , we slept alot

The room kinda dumpy looking0

Price

Not enough parking. Couch in the condo was stained.

Location, clean, parking, food, everything about this hotel is amazing.

Our room, needs to be updated. No light in the Kitchen and the carpet is stained. The balcony carpet is always wet.

The location is fabulous. I plan to return very soon

There carpet should be removed. The sitting chairs weren't very clean.

Location and room were amazing

The staff wasn't attentive. Check in took forever because I was ignored and they did not have toilet paper when I ran out

The view was fabulous. The staff was friendly and helpful. Our waitress gave us wonderful suggestions on places to go to eat dinner and things to do while we were there. We are planning to come back.

Newly updated room, nice location

Smoke smell in room, limited pool/slide hours

Location and Breakfast

Clerk sent us to a room number that didn't exist. Then sent us to room that wasn't clean. Wasted 2 hours of our time trying to get a room. Didn't offer anything to compensate for problems their clerk caused. Totally disappointed with my 1st return.

Location

Room setup

Clean rooms

Parking garage