Albuquerque Marriott Pyramid North

They had comfortable beds and a nice swimming pool.

On the day, we were checking out, housekeeping opened our door at 8 AM and stared at us. Checkout is not till 12 PM. To front desk and they just rolled their eyes.

Nothing. It is under deep remodelation, plenty of dust, room withoit aheets, dust, old carpets

Everything. I couldn't stay more than 10 minutes in the room. I had to leave because dust produce me allergies.

Room with completely separate sitting area, nice exercise room. Staff very willing to help navigate the construction chaos.

Heavy construction for remodeling, so noise, dust, machinery vibration, some debris. Surprised the hotel was open with this much construction. Room door broken privacy lock, carpet ridges. Had to ask wifi info, 2nd tv didn't work, most ice machines not

Cable was not working in my room and the cooler wasn't working properly as well. but When I called about the cable. They came quickly and checked it out. and switched my room so I can have cable. the Cooler worked on the new room too. Thank you.

First room did not have the cooler working properly. Cable wasn't working either so I could not watch netflix or regular TV.

There was a sewage back up in the public restroom for 3 days that no one fixed, the shower and TV did not work in my room, and the walls were so thin I could hear the highway noise all night

The location.

The hotel is being renovated and it was very dirty, dusty, messy, and noisy. The staff are not very helpful.

Location was convenient but was a terrible place to stay.

Expensive for the condition of the hotel. It was a complete construction area with lots of dust and noise. I didn?t get to use the pool and the toilet was leaking all over the bathroom floor but I was forced to stay there as other places were booked

I?ve always like this Hotel, the rooms are nice, the location is great, it is not in a busy area, perfect for a weekend getaway.?.?.?..

No one warned us of the NOISE ??????? Major construction is going on. The Marriott website is deceiving because it mentions room renovations?-not a full on construction site full of DEAFENING a noise and a thick haze in the corridors!! Oh my goodness!!!!

Staff were friendly

There is major construction of the main lobby. Cut up concrete everywhere and jackhammers and drills in the daytime.

Leaving

It's being remodeled, jack hammer 's and no pool etc

Architecture

Carpet so worn there was a hole and there was a crease in it. Card reader at front desk did not work. The hotel is undergoing much needed renovations. I am surprised that a 3 star hotel would allow their property to fall so far behind in maintenance.

Clean

The elevator didn't work we were on 5th floor I was in hills. They couldn't find our reservation.

Friendly and professional front desk staff and manager.

Laundry room only had one machine. Never got the chance to use it as it was always occupied.

Staff

the mattress was terrible and gave me a backache and the water was not warm for showering in morning!

the only reason i booked the hotel is because ut said it had a hot tup. the hotal does not have a hot tub and i was very disappointed

The carpet was filthy and needs stretched as it's wrinkled up all over the place. The air conditioner in our room didn't work, the second room they gave us smelled so strongly of cleaning chemicals it was difficult to be in the room.

Dirty, construction. Floors in room were stained, carpet was pulling up.

The location

Paying for parking, charged for a king bed that was a queen. The bed was beyond its useful life. Overcharged for breakfast. Cold dry eggs. Good thing they are remodeling, they need it.

The staff was very friendly and pleasant. Especially, hotel employee, in the restaurant.

It is currently under renovation and there are alot of ammenties that are not available. The staff was kind to provide with items that we needed, as much as they could. The food from the bar/grill was not cooked correctly and not suitable for consumptio

Friendly staff

This is not a 3.5 hotel, it¿s a 2.0. Bathtub would not drain. The decor is outdated. Beds are so old mattress are so so thin.