Bally's Atlantic City Hotel and Casino

Cleanings , colorful, staff

More winning on the slot

Location

The room was so dirty. The window seal was dusty, the toilet was nasty. The small mirror attached to the wall was falling off, the floor was stained, and the toilet kept running all night.

Location and they gave me a great room with a view

No food options late at night. Literally nothing and they charge $17 for a screwdriver in the lobby bar, which is a total rip off. The self parking garage is absolutely disgusting and smells like urine.

Location, just on the boardwalk.

Lady at the front desk upgraded our room which we appreciated. Second morning, we asked at the front desk another lady for the new towels and coffee. Someone didn’t do the job, no new towels, trash bin were full. Just someone didn’t do right job.

Nothing at all

Everything. The house keeping keep knocking even after I said I don’t want house keeping. I also have a sign saying do not disturb. The next day it was worst they kept knocking early then every hour after that I said no go away and they opened the door

nothing. It was all about the money. Pd $--- for 2 nites and if wanted a better room told would be an extra $50. Asked for a late checkup told $25 an hour. Room did not have sufficient lighting, AC not working properly, no clock in room, rugs shaby.

All in all not a pleasant experience. After booking with princeline found room for less at this hotel. Calling front desk was a long time on hold for any assistance. limited food outlets that were available.

Just the location and the venue where they have live music sometimes

Pretty much the very poor condition of the hotel and how dirty it was. Smelled like cigarette sooo bad and the rooms were dirty. Food on the floor, mold in the bathrooms, old furniture and dirty carpets in the rooms and even worse in the hallways.

The rooms were nice and clean.

The front desk staff was rude and unprofessional.

Location on the boardwalk

Hotel was old, outdated, kinda rundown, very loud, people staying at the hotel were very noisy and disrespectful all hours of the night and a constant linger of marijuana smoke. Also way overpriced for what you get and they charge you to park there

Convenient location

Room was smelly, accumulated dust and debris on light fixtures and bathroom surface. Curtains were dirty. Would NEVER stay at Bally's again. Requested a room change and was told nothing was available.

I like that Ballys was close to the greyhound station less than a five minute walk. I love the sunken in tub very relaxing. The king size bed was very comfortable.

I didn’t like my room was not clean property. I didn’t like that I couldn’t hear the guest next door like they were inside my room yelling. The view suck in my room. I was not able to speak with management about my stay. I all so took pictures.

The ocean view from our room.

The hotel smelled like smoke die to the casino. It seemed the hotels whole focus was on casino guests. There were broken light fixtures, staines on the floors, bad odors throughout. Rust on the ceiling in the shower, missing trim on the floor.

Im aware it was a smoking room, but I was not prepared for the drastic difference in the normal ballys and the Motel 6 hallway and rooms in the downstairs smoking section.

Decent signs alerting you where to go. Staff very friendly. DD open 24 hours on weekend.

The 3 express check in machines, 2 out of the 3 were broke. Check in lines long. One of the three elevators wasn't working. Homeless people sitting in the casino and one even came up to us as we were playing. Park Place Prime food was mediocre.

I like the location to most venues.

The Dennis Tower in this hotel is older rooms. They are clean but they are old.

Customer service

Hallways rugs stained and kind off dirty , didnt look like a new facility

The location of the hotel

The hotel was extremely dirty, old, and outdated. What I came to find out later is they have multiple towers, and I guess when you book through a third-party vendor, you are placed on the WORST tower, the Dennis tower.

Location was great

The staff was not the friendliest. They seemed very annoyed by every question asked. Was never to the hotel before so didn’t know where things were. They just seemed to exist there but didn’t want to be bothered

I don't know. Never had the opportunity to stay at the hotel. Because my reservation was canceled with out me knowing.

I don't know. Didn't have the opportunity to stay at the hotel, because my reservation was canceled with out me knowing

Close to the beach and amenities. Hotel staff was very helpful. Excellent hospitality!