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Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
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About
This boutique hotel is located in downtown Portland, 5 minutes’ walk from the Portland Art Museum. A fire pit and furnished patio is available for guests. Rooms feature a flat-screen HD cable TV. A work desk, small fridge, and coffee-making facilities are included in each modern guest room at The Hotel Zags Portland. Over 500 pieces of local art are on display in The Hotel Zags Portland. A 24-hour concierge service, assisting guests with a variety of local attractions, is available. Guests can take advantage of free passes to a nearby 24-hour fitness center and adult lap pool. The gym is one block from the hotel. Zags Restaurant & Patio is featured onsite, offering dishes inspired from the French and Italian Rivera cuisine. Waterfront Park and Rock Bottom Restaurant and Brewery are both within 10 minutes’ walk from the hotel. The property has complimentary continental breakfast included
Guest Policies
Check-in:
After 04:00 PM
Check-out:
Before 12:00 PM
Pets:
Pets are allowed. Charges may apply.
Important Info:
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please Note: There is a USD 30 daily amenity fee to be collected at the property, which will include the following - A food and beverage credit good for use in the in-room mini-bar and/or hotel sundry shop. - Access to The Hotel Zags Portland’s exclusive multi-use space, The Colosseum (based on availability). - Full use of 24-Hour Fitness, including Indoor Lap Pool, Sauna, Steam Room, and Whirlpool. - Access to a fleet of bikes for complimentary day use - Unlimited phone calls within the U.S. - 24/7 concierge services - In-room gourmet coffee. - Business center kiosks on lobby level open 24 hours with complimentary printing at the Front Desk. - Complimentary Continental Breakfast included for all hotel guests. Please contact property for further details.
Features & Amenities
Highlighted Amenities:
Amenities & Services:
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- It was close to the theatre I was going to that evening.
- The staff was extremely helpful, friendly and caring
- The morning staff fixed our problem
Cons -
- Parking is horrendous!
- The room was hot, and the evening staff lied when they said the a/c couldn't be fixed. I spoke with someone the next morning, and they told us it absolutely could be fixed. Maintenance was in out room within 30 minutes. Also, the bathroom was dirty.
- My mother said the room smelled like dog, but we were on a dog-free floor (I didn't mind). Also, she had a horrible experience with a follow up call with a woman at the hotel on 5/20/25, who hung up on her abruptly. Not the best customer service.
Top Quotes:
"The restaurant and patio seating were excellent."
"The price for the hotel and the restaurant/bar were reasonable for being so nice."
Business Traveler (137)
Solo Traveler (193)
Traveling as Couple (458)
Family with Young Children (169)
Family with Teens (26)
Senior Traveler (17)
Group Traveler (121)
Room Options
Queen Room with Two Queen Beds - Disability Access
351 sqft • 2 Queen
Room Details and Photos
Family Room - Disability Access
551 sqft • 1 King
Room Details and Photos
Premier Suite
549 sqft • 1 King • 1 Sofabed
Room Details and Photos
Accessible King Suite with Roll in Shower
549 sqft • 1 King or 1 Sofabed
Room Details and Photos
Location
The Hotel Zags Portland
515 Southwest Clay Street, Portland, OR
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