4-Star Hotel

The Hotel Zags Portland

515 Southwest Clay Street, Portland, OR - United States
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The Hotel Zags Portland
1/66
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  • Amenities
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$110
per night

4-Star Hotel

The Hotel Zags Portland

515 Southwest Clay Street, Portland, OR - United States
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Top Amenities:

Free BreakfastFree Internet AccessHealth ServicesRestaurantFitness CenterPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily Friendly
Show All Amenities

Guest Rating

8.3

Very Good

Based on 1274 reviews

Location Of Hotel

8.8

Hotel Cleanliness

8.7

Hotel Staff

8.9

Overall Quality

8.1

Show 50 Verified Reviews

About

This boutique hotel is located in downtown Portland, 5 minutes’ walk from the Portland Art Museum. A fire pit and furnished patio is available for guests. Rooms feature a flat-screen HD cable TV. A work desk, small fridge, and coffee-making facilities are included in each modern guest room at The Hotel Zags Portland. Over 500 pieces of local art are on display in The Hotel Zags Portland. A 24-hour concierge service, assisting guests with a variety of local attractions, is available. Guests can take advantage of free passes to a nearby 24-hour fitness center and adult lap pool. The gym is one block from the hotel. Zags Restaurant & Patio is featured onsite, offering dishes inspired from the French and Italian Rivera cuisine. Waterfront Park and Rock Bottom Restaurant and Brewery are both within 10 minutes’ walk from the hotel. The property has complimentary continental breakfast included

Guest Policies

Check-in:

After 04:00 PM

Check-out:

Before 12:00 PM

Pets:

Pets are allowed. Charges may apply.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please Note: There is a USD 30 daily amenity fee to be collected at the property, which will include the following - A food and beverage credit good for use in the in-room mini-bar and/or hotel sundry shop. - Access to The Hotel Zags Portland’s exclusive multi-use space, The Colosseum (based on availability). - Full use of 24-Hour Fitness, including Indoor Lap Pool, Sauna, Steam Room, and Whirlpool. - Access to a fleet of bikes for complimentary day use - Unlimited phone calls within the U.S. - 24/7 concierge services - In-room gourmet coffee. - Business center kiosks on lobby level open 24 hours with complimentary printing at the Front Desk. - Complimentary Continental Breakfast included for all hotel guests. Please contact property for further details.

Features & Amenities

Highlighted Amenities:

Free Breakfast
Free Internet Access
Health Services
Restaurant
Fitness Center
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly

Amenities & Services:

Facilities for disabled guests available
Family rooms
Fitness center
Free Breakfast
Free Wi-Fi
Microwave
Non-smoking property
Pets allowed (charges may apply)
Professional cleaning services
Refrigerator
Restaurant(s)
Wheelchair accessible

Guest Rating

8.3

Very Good

Based on 1274 reviews

Location Of Hotel

8.8

Hotel Cleanliness

8.7

Hotel Staff

8.9

Overall Quality

8.1

Pros +

  • It was close to the theatre I was going to that evening.
  • The staff was extremely helpful, friendly and caring
  • The morning staff fixed our problem

Cons -

  • Parking is horrendous!
  • The room was hot, and the evening staff lied when they said the a/c couldn't be fixed. I spoke with someone the next morning, and they told us it absolutely could be fixed. Maintenance was in out room within 30 minutes. Also, the bathroom was dirty.
  • My mother said the room smelled like dog, but we were on a dog-free floor (I didn't mind). Also, she had a horrible experience with a follow up call with a woman at the hotel on 5/20/25, who hung up on her abruptly. Not the best customer service.

Top Quotes:

"The restaurant and patio seating were excellent."

"The price for the hotel and the restaurant/bar were reasonable for being so nice."

Business Traveler (137)

Solo Traveler (193)

Traveling as Couple (458)

Family with Young Children (169)

Family with Teens (26)

Senior Traveler (17)

Group Traveler (121)

9Sarah7/2/2025
It was close to the theatre I was going to that evening.
10Kelly6/26/2025
The staff was extremely helpful, friendly and caring
Parking is horrendous!
4Stephanie6/18/2025
The morning staff fixed our problem
The room was hot, and the evening staff lied when they said the a/c couldn't be fixed. I spoke with someone the next morning, and they told us it absolutely could be fixed. Maintenance was in out room within 30 minutes. Also, the bathroom was dirty.
5Setsuko5/22/2025
Great aesthetics, great location (close proximity to downtown), loved that it is so dog friendly. The gentleman at the front desk was friendly, helpful, courteous (please forgive us, but we didn't know what their pronouns were - he was phenomenal).
My mother said the room smelled like dog, but we were on a dog-free floor (I didn't mind). Also, she had a horrible experience with a follow up call with a woman at the hotel on 5/20/25, who hung up on her abruptly. Not the best customer service.

Room Options

1/5

Queen Room with Two Queen Beds - Disability Access

351 sqft • 2 Queen

Accessible roomAir conditioningAlarm clockBath or Shower

Room Details and Photos

1/9

Family Room - Disability Access

551 sqft • 1 King

Accessible roomAir conditioningAlarm clockBath or Shower

Room Details and Photos

Premier Suite

549 sqft • 1 King • 1 Sofabed

Air conditioningAlarm clockBathrobe(s)Carbon monoxide detector

Room Details and Photos

1/7

Accessible King Suite with Roll in Shower

549 sqft • 1 King or 1 Sofabed

Accessible roomAir conditioningAlarm clockBathrobe(s)

Room Details and Photos

Location

The Hotel Zags Portland

515 Southwest Clay Street, Portland, OR