Omni William Penn Hotel

Room was comfortable as was the bed. Cozy and a great downtown view. Close to the subway which is how we arrived. Great restaurants, Tap room, Pop up bar, and Afternoon High Tea. All were great experiences. Beautiful decorated main lobby area with great seating. Enjoyed the Bethel Park HS choir concert that performed on Friday. Front desk staff were very helpful and a smooth checkin and checkout.

Loved it all..... Thankyou!!!

The Omnin William Penn is a beautiful grand old hotel that has been wonderfully maintained with most of the historical architecture preserved. It felt like I had transported back to another world and time when life was more genteel. The staff were all very kind, polite, and helpful. The room was specious with extremely comfortable beds; actually the most comfortable bed I have ever slept on in a hotel. The rooms also maintain their historic charm, but with nice, beautiful updated fixtures and facilities such as newly tiled tub, new closet doors, new lighting, etc. I came down for the Paul McCartney concert on November 11, 2025, and it was an easy walk to the venue, the PPG Arena. The William Penn retains its beautiful Terrace Room dining room, Taps Room, and other amenities.

I did not like that the elevators require one to swipe one's room card on a sensor before the elevator will work. I was not informed about this at reception, and there are no signs letting guests know this, so I felt foolish for a few minutes thinking I was doing something wrong with the elevator. Also, the Lobby is not clearly defined on the elevator buttons and gives the impression that the Lobby is one floor above where it actually is. A few signs explaining this would be helpful. Also, I was not sure if the hotel offers room service or not. There were no pamplets detailing a menu and how to obtain room service if I had wanted it. I fortunately did not. Despite these minor issues, I had a WONDERFUL experience at the William Penn and I highly recommend it for those willing to pay the extra money for a grand, glamorous, old world experience, and for those who appreciate the historical aspects and architecture of the place.

Beautiful, clean and comfortable… Everything you want in a Hotel Stay.

The hotel was located in a great section. The room was very clean. The staff was very helpful.

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This grand hotel is really lovely when you enter. Very pretty all around. The staff were all friendly and helpful. The location is excellent. Parking is in a underground garage right outside the hotel.

A good gym for a hotel; however, many of the audio hook ups were broken.

Close proximity to everything downtown. Thoroughly enjoyed all of the dining options right onsite. Lastly, the hotel exudes charm and feels like a piece of history.

Close proximity to everything downtown. Thoroughly enjoyed all of the dining options right onsite. Lastly, the hotel exudes charm and feels like a piece of history.

It was a beautiful building, and everyone I met was friendly. The room was comfortable and spacious with good AC, the bathroom was pleasant, and the bed was comfortable. There were power sockets in the desk, which was nice, but at this level of hotel I would expect USB charging sockets by the bed. It felt very safe. Location was excellent: handy for a baseball game, or for visiting the Heinz museum.I would stay here again.

Parking was a little awkward, but it wasn’t very difficult or expensive to use the parking unaffiliated with the hotel, just across the street. Pay online or on the machines just before leaving.The steps to get from the street to reception are inconvenient with luggage or if you had mobility issues.Everything was very locked down with your keycard, which wasn’t explained when I checked in. I was confused for ages in the lift/elevator before another guest explained that I needed to use my key card before I could select my floor. I wouldn’t have checked out as early if I had realised that I would need my keycard to use the bathrooms near reception.

Great location, atmosphere, staff, and amenities. Bed was very comfortable

Bathroom was small

Very clean room

Restaurant too expensive and too many noises at night while sleeping (ie, AC made a loud pop noise every time it came on, toilet flush was oddly loud, mini fridge made a weird noise.