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About
This Extended Stay America - Phenix - Biltmore is located in Phenix and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Phenix is equipped with a stovetop, microwave and a fridge. The hotel also provides guests with laundry and ironing facilities and upgraded bedding with extra pillows. Weekly housekeeping services provided for free and daily housekeeping is provided for a fee. Towels and linen may be exchanged at the front desk. Free grab-and-go breakfast including breakfast bars, muffins, hot cereal, coffee and tea is served every morning. The property offers free onsite parking. Attractions within close proximity to the hotel include the Planetarium/Science Center, the Convention Center and the University of Phenix Stadium.
Guest Policies
Check-in:
After 03:00 PM
Check-out:
Before 11:00 AM
Pets:
Pets are allowed upon request. Charges may apply.
Important Info:
Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only. A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Features & Amenities
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Guest Rating
Location Of Hotel
Hotel Cleanliness
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Overall Quality
Pros +
- Very clean great staff location location location.
- Not a single thing.
- Location.
Cons -
- It was basically a shelter/halfway home. The furniture was stained and dented; there was a hole punched into the bathroom door of my room; there was no coffee pot, there was no hairdryer, no lotion, no tissues. Nothing.
- Worst Hotel we have ever stayed at in all of our travels. lots wrong but they only give you a small number of words to explain. Problems, we will never stay at any EXTENDED STAY AMERICA hotels again. Can not add to that since at the end of aloud words ...
- The hotel was absolutely filthy. It?s horribly run down. In need of good management, and the owners need to take more pride. I killed cockroaches in my room and the HVAC unit was sounding like it was going to blow up.
Top Quotes:
"The location of the hotel is ideal, with many businesses, restaurants, stores, and public transport within walking distance."
"The hotel was very nice and the staff was very nice and helpful."
Business Traveler (79)
Solo Traveler (121)
Traveling as Couple (109)
Family with Young Children (142)
Family with Teens (1)
Senior Traveler (2)
Group Traveler (27)
Total (491)
Room Options
Deluxe Studio with 2 Queen Beds - Non-Smoking
302 sqft • 2 Queen and 1 Sofabed
Room Details and Photos
Deluxe Studio - Non-Smoking - Disability Access
302 sqft • 1 Queen and 1 Sofabed
Room Details and Photos
Prem Deluxe 1 Queen Bed Nonsmoking
3230 sqft • 1 Queen
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Deluxe 2 Queens Non-Smoking
291 sqft • 2 Queen
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Deluxe King Non Smoking
3230 sqft • 1 King and 1 Sofabed
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Location
Extended Stay America Suites - Phoenix - Biltmore
5235 N. 16th Street, Phoenix, AZ
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- Extended Stay America Suites - Phoenix - Biltmore