2.5 Star Hotel

Quality Inn Shenandoah Valley

162 W. Old Cross Rd., New Market, VA - United States
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Quality Inn Shenandoah Valley
1/20

About

Comfortable Accommodations Quality Inn Shenandoah Valley in New Market offers air-conditioned rooms with private bathrooms, free WiFi, and modern amenities. Each room includes a tea and coffee maker, refrigerator, and TV. Leisure Facilities Guests can enjoy a tennis court, seasonal outdoor swimming pool, and an outdoor play area. The property also features an outdoor seating area and a children's playground. Convenient Location Located 33 mi from Shenandoah Valley Regional Airport, the hotel is near attractions such as Endless Caverns (5.6 mi) and Luray Caverns (14 mi). Free on-site private parking is available. Guest Services The hotel provides a 24-hour front desk, daily housekeeping service, and a continental breakfast with fruits. Additional amenities include a pool view and free toiletries.

Guest Rating

6.5

Pleasant

Based on 486 reviews

Location Of Hotel

8.3

Hotel Cleanliness

7.3

Hotel Staff

8.4

Overall Quality

7.1
Show 50 Verified Reviews

Room Options

1/4

sqft

Accessible bath/showerAir conditioningAlarm clockBath or Shower

Room Details and Photos

1/4

Quadruple Room

323 sqft • 2 Double

Air conditioningAlarm clockBath or ShowerBody soap

Room Details and Photos

1/2

King Room - Accessible/Non-Smoking

323 sqft • 1 King

Accessible bath/showerAccessible roomAir conditioningAlarm clock

Room Details and Photos

Guest Rating

6.5

Pleasant

Based on 486 reviews

Location Of Hotel

8.3

Hotel Cleanliness

7.3

Hotel Staff

8.4

Overall Quality

7.1

Pros +

  • Nothing
  • There was nothing to like about this hotel.
  • there is a game center, although i did not use it.

Cons -

  • The lady at front desk was very rude. She needs not to work in the public. The room was not the cleanest and the beds where hard. Heater would not shut off needs to be fixed.
  • It was very dirty!
  • This hotel was very dirty, water stains all over wall and ceilings as well as carpets and tile floors covered in dirt. The front desk staff is rude and house keeping is banging on doors 45 minutes before check out asking “how much longer you need”

Top Quotes:

"This was a very pleasant hotel stay. "

"The staff was friendly and helpful. "

"Easy-to-find location."

Business Traveler (21)

Solo Traveler (30)

Traveling as Couple (121)

Family with Young Children (207)

Family with Teens (1)

Senior Traveler (2)

Group Traveler (38)

Total (451)

1.0

Veronica

Posted on: 1-12-2026

The lady at front desk was very rude. She needs not to work in the public. The room was not the cleanest and the beds where hard. Heater would not shut off needs to be fixed.

1.0

Susan

Posted on: 10-20-2025

Nothing

It was very dirty!

1.0

Samantha

Posted on: 9-4-2025

There was nothing to like about this hotel.

This hotel was very dirty, water stains all over wall and ceilings as well as carpets and tile floors covered in dirt. The front desk staff is rude and house keeping is banging on doors 45 minutes before check out asking “how much longer you need”

1.0

Fabricio

Posted on: 8-19-2025

there is a game center, although i did not use it.

The room smelled absolutely terrible, like damp and mold. I could not sleep well thinking about this. The carpet was most likely the culprit. The ac had black crud all over it, it looked like mold and was def contributing to the smell.

Top Amenities:

Free Internet AccessFree ParkingHealth ServicesSwimming PoolFitness CenterPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/Facilities
Show All Amenities

Guest Policies

Check-in:

After 03:00 PM

Check-out:

Before 11:00 AM

Pets:

Pets are allowed upon request. Charges may apply.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Free Parking
Health Services
Swimming Pool
Fitness Center
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities

Amenities & Services

Accessible parking
Daily disinfection
Fence around pool
Fitness center
Free Wi-Fi
Free parking
Non-smoking rooms available
Outdoor pool
Pets allowed
Swimming pool

Top Hotel Destinations

$68
per night