Peppermill Resort Spa Casino

I like the location, the amenities

the hotel was noisy, walls are thin could hear the guest next door and above me. Pigeons woke me up daily between 5am and 6am pecking at the window, no screens present.

Our stay was good. I asked to change rooms the staff was very accommodating. I was happy to have free internet and parking although the internet in my room was poor and there was no valet service.

We were upgraded to a suite

We arrived at 9 pm and eating option

Leaving.....

When my wife arrived they checked her in to a small, single bed room instead of the Tuscany suite we had reserved.

We stayed in the West Wing, a completely non-smoking building. This met our needs perfectly. Also we loved the work out center. Very nice.

No. It's in a great location, terrific amenities and restaurants. All employees are very attentive.

The staff was very helpful everyday giving me directions where I needed to be.

You already pay a nightly charge to stay in the hotel. I think the $31.00 per day resort fee is unjustified. The amenities included in the resort fee should be part of the nightly charge. (Pool, fitness room, coffee maker)

Everything. Staff, decor, food, drink. All top notch. Expectations exceeded every step of the way.

Room was nice

The smell of the smoke as soon as you enter the resort is awful! You should be able to have an option on the resort fee.

Great casino. Friendly staff.

The rooms are themed but they were clean so I have no complaints.

Room was clean. Love the in room jacuzzi. Hotel decorations were amazing. Great selections and variety of restaurants. Food were tasty and good quality.

I wish the pool is a little warmer. It's cold even when it's heated to 80s. There are many pool in the resort, if one of them to have a hotter temperature like 90s, then it would be awesome.

They gave a room with an alley view. I kept my curtain closed the whole time. I asked for a room change with a nicer view and they advised I would have to pay an upgrade charge. There was a big chunk of dishwasher soap on the bathroom glass.

Beautiful hotel with great restaurant selection and plenty to do.

The north tower is a long ways but ok. Our heater went crazy and overheated the room. The thermostat wasn't working correctly. Had a bad night of sleep

We upgraded to a smoking room because my husband smokes and they had an air purifier in the room which kept the room from smelling like cigarettes which I appreciated because I don't smoke.

I've had a bariatric bypass, so I can only eat very little at a time. They had a small refridgerator to put my leftover food in it, but no microwave to reheat it.

swimming pool and hot tub. And room.

Room service was a bit expensive but that is expected of a hotel of that quality.

Parking

They charge 10% to turn in the change you get from their machines!!! Staff do not go above and beyond to accommodate. No food available past 10pm. No live music

Beautiful hotel.

My room location was (west wing) was a long distance from the main hotel which was a problem for us .

Close to my event

the room i was in is not what i requested and had no noise protection it was very noisy and impossible to sleep

The front desk clerk when registering was extremely helpful when dealing with my request. I needed non-smoking and the reservation I made was not guaranteed non-smoking. The pools here are amazing

NA

Staff were friendly and it has an airport shuttle.

Room hadn't been cleaned when we arrived. Called the front desk and they sent up housekeeping. Took over an hour to get it cleaned. Manager was supposed to call us but never bothered too. At least they comped the room.

Staff was friendly, beds were clean, pets allowed.

Renovation pics are deceptive, bathroom had wood/drywall rot, didn't feel totally safe in parking lot and there was a lot of domestic stuff going on in the rooms and outside. Uncomfortable. Got out as soon as I could in the AM.