5 Star Hotel
Ocean Maya Royale Adults Only - All Inclusive
About
Facing the beachfront, Ocean Maya Royale Adults Only - All Inclusive offers 5-star accommodations in Playa del Carmen and features an outdoor swimming pool, fitness center and garden. Among the facilities of this property are a restaurant, room service and a 24-hour front desk, along with free WiFi throughout the property. The property provides an ATM, a concierge service and currency exchange for guests. The resort will provide guests with air-conditioned rooms with a desk, a safety deposit box, a flat-screen TV, a balcony and a private bathroom with a shower. Guest rooms include a closet. Breakfast is available, and includes buffet, continental and Full English/Irish options. You can play tennis at Ocean Maya Royale Adults Only - All Inclusive, and car rental is available. ADO International Bus Station is 8.8 miles from the accommodation, while Playa del Carmen Maritime Terminal is 9.1 miles away. CancĂșn International Airport is 28 miles from the property.
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Room Options
Junior Suite Nature View
453 sqft âą 1 Double or 2 Single
Room Details and Photos
sqft
Room Details and Photos
Privilege Junior Suite Nature View
485 sqft âą 1 King and 1 Sofabed
Room Details and Photos
Privilege Junior Suite with Jacuzzi
463 sqft âą 1 Double
Room Details and Photos
Privilege Honeymoon Maya Deluxe
485 sqft âą 1 King
Room Details and Photos
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- Hotel employee! We knew her from the previous resort she came from, great person, we just love her.
- Very clean, very friendly staff and quiet beautiful natural surroundings
- The size was perfect, accomodations were updated due to an injury and the Experience Staff.
Cons -
- Beach front was small. Short-staffed, workers were friendly but overwhelmed. Bartenders at pool were not friendly. There was only one person at the coffee shop preparing drinks and serving at the counter, people lined up and waited.
- There is no screen on the sliding doors, the first room we went into was just cleaned and the smell of their cleaner was very strong. Luckily we had changed rooms to a bottom floor level. The Pool where the action was could use some update.
- Spa should improve the hot tub area. Music at fun pool was way too loud.
Top Quotes:
"The atmosphere is amazing, and the food is excellent."
"Absolutely beautiful."
"Awesome in every way."
Business Traveler (1)
Solo Traveler (3)
Traveling as Couple (157)
Family with Young Children (22)
Family with Teens (1)
Senior Traveler (10)
Group Traveler (32)
Total (498)
Lisa
âąPosted on: 3-12-2026
Hotel employee! We knew her from the previous resort she came from, great person, we just love her.
Rosina
âąPosted on: 8-6-2025
Very clean, very friendly staff and quiet beautiful natural surroundings
Beach front was small. Short-staffed, workers were friendly but overwhelmed. Bartenders at pool were not friendly. There was only one person at the coffee shop preparing drinks and serving at the counter, people lined up and waited.
Janet
âąPosted on: 3-14-2025
The size was perfect, accomodations were updated due to an injury and the Experience Staff.
There is no screen on the sliding doors, the first room we went into was just cleaned and the smell of their cleaner was very strong. Luckily we had changed rooms to a bottom floor level. The Pool where the action was could use some update.
Verified Hotel Guest
âąPosted on: 1-8-2024
Staff; smaller size; dining options; spa
Spa should improve the hot tub area. Music at fun pool was way too loud.
Top Amenities:
Guest Policies
Check-in:
After 03:00 PM
Check-out:
Before 12:00 PM
Pets:
Pets are not allowed.
Important Info:
Upon check-in, photo identification and a credit card are required. All special requests are subject to availability at check-in. Special requests cannot be guaranteed and may incur additional charges. Please note that starting from May 1, 2011, this will be an Adults-Only hotel. No children will be allowed. Please be aware that when booking a rate where payment is due prior to arrival, the property will send detailed payment instructions along with a link to a secure payment platform. Environmental Sanitation Tax: It is a government-mandated payment for an environmental fee. All resorts in the Mexican Caribbean are collecting this tax for all guests at check-in. The amount (collected in Pesos) is approximately $2.55 per night in US Dollars. The amount may vary according to the room's exchange rate and occupancy per person.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Features & Amenities
Highlighted Amenities:
Amenities & Services
location
Ocean Maya Royale Adults Only - All Inclusive
Carretera Federal Chetumal, Km 299, Playa Del Carmen,
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- Ocean Maya Royale Adults Only - All Inclusive