The K Club

Noting stayed in many 5 star hotels and this was the absolute worst! Carton house or trump hotel were amazing! it should be a 2 star. The hotel room had no hot water and phone in room did ent even work. They moved us to a lower level room which were terrible. Hate this x

The staff were incredible, beautiful grounds and very clean and luxurious room. The spa facilities were brilliant.

The breakfast wasn’t great, potentially because it wasn’t busy the hot food wasn’t turned over and was stale and cold. Other than that the hotel was fab

Staff were extremely kind, our room was beautiful and the landscape outside was lovely to walk.

They had to close half of the hotel for the rugby team which meant we had limited places to relax, read our books etc. One restaurant was also under construction so the space to relax was extremely limited.

Staff, rooms, food, facilities etc. there was loads to love about this place.

The spa and treatment rooms were amazing including pool. However there was only 1 outdoor hot tub (4 person) and the steam room and sauna were quite small, but also segregated to mens and women's. This meant as a couple we couldn't go to sauna together. Not major issues, but different to other spa facilities elsewhere.

The grounds are very nice and the hotel has an impressive exterior. The room itself was comfortable.

Breakfast was not five-star standard and was buffet only. The spa was not well maintained and felt more like a leisure centre. We were woken by an 8am wake-up call that we did not request. The restaurants are a walk away from the main hotel, which was inconvenient. Overall, the experience did not meet five-star expectations. Too much money for what we received.

Grounds, bedroom, staff and restaurant.

Sauna broken, too small and inside the locker rooms. Breakfast buffet was average.

Exceptionally friendly and helpful staff. A room upgrade for one of our rooms. Comfort and attention to detail throughout.

A cooked to order breakfast would have been nice or warm plates to serve our buffet breakfast.

The service was impeccable, the staff couldnt have done more.They were very welcoming and accomodating.

The main restaurant was under construction so we had to eat in the golf club.The female manager there was excellent but everything else wasnt up to scratch for the money.Food was still nice, that said,wait staff were not as good as the main hotel there.

Lovely setting and accommodation . Food good

Really poor service everywhere . Slow and inattentive everywhere other than reception . An outswinging door into corridor almost hit us twice in <24 hours and did hit a member of staff .

Spa & Leisure facilities, Room v comfortable

Nothing really, renovation happening in main restaurant but good for up keep of hotel

Friendly staff and hotel is very clean

Honestly, if I’d paid the average rate charged for my stay I’d be very, very annoyed. The pool situation is dire - it’s reminds me of nothing only a big family leisure centre. There’s nothing 5 star about it. It’s also about a 10 minute walk away from main hotel (half of which is outside) that they failed to mention. There were people walking over in their robes and slippers and were soaked by time we got there. There are separate saunas and steam rooms for men and women that are in the middle of the changing rooms, it’s just not a pleasant set up. Breakfast the next morning was nothing but chaos, they tell guests it finishes at 10.30am, which is unusual for a 5 star on a Sunday, usually 11am is standard, so there was clearly a big scramble. The queue was going through reception and took over 20 minutes to be seated. The breakfast choice is beyond poor, it’s a standard buffet and nothing more. I had to ask for salt 3 times as there was none to be found, same with glasses for the orange juice. I also paid €7.20 for an americano before checking out, which is robbery. While the staff are good and the hotel is clean, it definitely needs a spruce up. Overall wouldnt recommend, especially for the average prices of €400+.

Fabulous staff, particularly at reception. They are the crown jewel in the whole operation.Rooms are very comfortable and the bathrooms are huge with standalone baths.

Breakfast service was slow but the main restaurant is closed for refurbishment and breakfast is now spread across a number of rooms so to be fair, staff are doing their best.The pool is fabulous but it's quite a walk ans the corridors get less and less luxurious as you go which takes away a bit from the experience. Only a minor gripe though. We had a great stay!

The open fire was so good , the lady in the bar I think Bernie for lunch is a great asset to the k club , friendly and efficient

The transfer down for the dinner to the south restaurant was awful , my husband has a neck condition and the driver took each ramp at full speed. , disappointing,,,we won’t do that again,,,completely upset our evening

It was gorgeous grounds perfect for a long walk, the lobby area, bars and restaurants were superb

The pool area could do with an upgrade - also quite slippy all around the pool area

Staff and quitness

Breakfast no much options or variaty

Style of hotel, food and cocktails amazing. Very clean. Super friendly and helpful staff from start to finish.

Tables and chairs to close at breakfast time the couples either side of us so close. We could not have a conversation. It felt very awkward

Beautiful grounds and lovely character to the property

We couldn’t check into our room until after 5:30pm… which we were very disappointed by as the check in time is 3pm we missed a lot out of our stay with this delay waiting aroundThe service was good but not 5 star standard.

The beds and pillows were amazing quality. The staff were very attentive and extremely helpful.

The Barton restaurant is closed for renovations so breakfast was innthe garden room, I know it was teething issues but there was noone there to take your room number the first morning and we seated at a table and then 2 other guests came in and had already been at this table and had went up for more food and we the had taken their table. Was embarrassing and unprofessional.

Beautiful rooms, food and great staff

The spa is far to walk

Beautiful old building. Staff were all lovely.

Parts of the building were quite cold. Tea/coffee at breakfast got cold very quickly due to this, they serve it in thin china cups, a thicker mug would make this far more comfortable