Villa San Jose Hotel & Suites

Everything. Lovely gardens and rooms

Noisy wedding reception went on until 1.25am

I liked everything, friendly and helpful staff, beautiful room, beautiful gardens, great location.

Very spacious room, very clean, great view of the city. The staff was nice and very accommodating with our needs and requests. The restaurant was great!

Location and view from our room overlooking the city of Morelia was spectacular.

The food in the restaurant wasn't very good that evening.

The amazing view of the restaurant terrace.

stiff towels, noise of parties, delay of hot water. No concept of good service at the restaurant.

The view was Great

The pool was not working, and the mosquitos were terrible

Peaceful with very nice landscaping. The restaurant is very nice and budget friendly.

It’s a ride to the historical center, by that wasn’t a big deal for us.

Setup of the room felt more like a home than a hotel room. Breakfast was all you can eat and the service was outstanding. Communicating with the front desk was as easy as can be.

Got bit by a mosquito a couple times at night but no big deal.

Good breakfast buffet on Sunday, other restaurant meals not great

quality of bed linens, pillows and towels in bedroom. no regular coffee (only decaf) provided in room.

great location.wonderful setting and view.lovely gardens.

everything desperately in need of an update. bad fluorescent lights in the room. cheap old bedding. lumpy gross pillows. there was a flosser stuck to the extra blanket… cheap outdated toiletries.I ordered a pot of mint tea and it tasted like the the coffee that was once in the carafe…

The grounds are beautiful, the restaurant good, the staff very pleasant and accommodating.

It is a fairly long way from Centro, which I did not know when I booked. The neighborhood is fine with good local restaurants within walking distance.

Beautiful property, helpful staff, spacious and comfortable room, good restaurant

We liked everything!

The gardens are beautiful and breathtaking. Staff always working on the grounds. Pool was heated. The views are stunning. The rooms are big. Having a restaurant with a view was a plus. Friendly staff. Public bus runs on main street. We were able to pay for late check out.

The furniture is very dated and worn out. The couch was very uncomfortable to sit. The desk chair was broken. No microwave or mini fridge. The bathroom is old and needs repairs. The shower leaks all day and night. Stains on the tub. The glass shower door was not ideal. One door is not moveable. The tub was so high for stepping in. Foul smell coming from the toilet, the door had to be closed all day. Towels are worn. No pool towels. The dresser drawers were broken so we couldn't store our clothes. Safety issues: There's non hotel registered guest coming in and out the premises to the restaurant. They like to walk around the gardens and peak though the windows into the rooms. Making it scary and uncomfortable. This hotel also hosts weddings and big parties so you have staff walking around showing the place while you are by the pool or in the gardens. On this trip only adults went but I won't be bringing little ones with so many people coming in and out. Hard to get a parking spot. A lot of traffic noise if you are by the pool due to the parking being next to it.The pool was dirty. They have no airport shuttle. They will call a taxi or uber for you.

The gardens, flowers, relaxing atmosphere.

Rooms could use a bit of updating, bathrooms specially.

The premise very nice, clean and great view.

The room and bathroom are a bit run down.

This is a beautiful, well-maintained old inn in a spectacular location surrounded by the most exquisite and immaculate gardens imaginable. The restaurant has jaw-dropping views, excellent service from the wait staff (Carlos and Alejandro among the best) and a nice menu. The weekend buffet was a great value. We loved the gardens and the loving care shown by the gardener. The lady who did the laundry was prompt and patient, very nice. The location was choice, close enough to walk to town, very safe, and near the excellent zoo, where we spent 5 fantastic hours.

The only real negative was the Thursday evening male cashier, who was smug, rude, and refused to assist with a payment transaction. The other staff gave impeccable service and worked very well together to give guests the best experience possible.

Location was perfect, food was excellent, the whole place is beautiful

getting a reliable safe

I love this hotel...I stay here every time I pass through Morelia...it's elegant, with a garden, quiet and restful...also good restaurants around and a short 60 pesos Uber or taxi to the historical centre .. staff are amazing

The pool was closed and we decided not to stay because it was the main reason we chose this place. The hotel staff charged us anyway even though we changed hotels.

The pool was closed and we decided not to stay because it was the main reason we chose this place. The hotel staff charged us anyway even though we changed hotels.

I like the place a lot, it's next to really good restaurants and the restaurant on site is pretty good....some rooms are better than others, bigger than others, and staff are very accomodating..