4.5-Star Hotel

The Westin Michigan Avenue Chicago

909 North Michigan Avenue, Chicago, IL - United States
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The Westin Michigan Avenue Chicago
1/81
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  • Amenities
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$342
per night

4.5-Star Hotel

The Westin Michigan Avenue Chicago

909 North Michigan Avenue, Chicago, IL - United States
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Top Amenities:

Health ServicesRestaurantFitness CenterSpaPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/Facilities
Show All Amenities

Guest Rating

8.4

Very Good

Based on 1951 reviews

Location Of Hotel

9.5

Hotel Cleanliness

8.8

Hotel Staff

8.7

Overall Quality

8.3

Show 50 Verified Reviews

About

Located in the center of the luxury shops, world-famous restaurants and vibrant nightlight of the Magnificent Mile, this luxurious downtown Chicago hotel is located directly across from the John Hancock Center and offers first-class amenities, including a renowned boutique spa and a fine dining restaurant. Every room at The Westin Michigan Avenue Chicago provides a 55-inch flat-screen LCD TV and a large work desk with ergonomic chair. Luxury linen and bedding is also included. Experience the taste of Chicago's Gold Coast at 909 North, our hotel restaurant with a scratch-made kitchen. Open for breakfast, lunch, and dinner, we source fresh ingredients locally from family-owned Midwest farms. Café A La Carte serves freshly brewed Starbucks coffee and fresh baked breads throughout the day. 24-hour room service is offered for guest convenience. Iconic Lake Michigan and Oak Street Beach are also only moments away from the hotel. The Art Institute of Chicago and Navy Pier are both a 10-minute drive away. The Chicago Red Line subway station is 2133 feet away.

Guest Policies

Check-in:

After 03:00 PM

Check-out:

Before 12:00 PM

Pets:

Pets are allowed. It is free of charge.

Important Info:

Upon check-in photo identification and a valid credit card are required. Cash payments are not accepted upon check-in. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Guests under the age of 21 can only check in with a parent or official guardian. Please be advised WiFi is complementary in public areas, but at cost in hotel rooms. Contact hotel for details. A destination fee ($25 plus tax) which includes $25 F&B credit (must be charged to room), One time entry to the Chicago Sports Museum (up to 2 people per room), Premium in room wireless internet, and Marriott Bonvoy members receive a complimentary dessert at 909 North • Daily enhanced high speed internet access • Daily $20 food and beverage credit • One time entry for up to 2 guests per room to the Chicago Architectural Center • 2 bags of Garrett’s popcorn per day. • Daily 1 hour Yoga class for up to 2 guests.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay.

Features & Amenities

Highlighted Amenities:

Health Services
Restaurant
Fitness Center
Spa
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities

Amenities & Services:

Additional cleanliness protocols in place
Facilities for disabled guests available
Fitness center
Non-smoking property
Pets allowed (charges may apply)
Restaurant(s)
Spa services
Wheelchair accessible

Guest Rating

8.4

Very Good

Based on 1951 reviews

Location Of Hotel

9.5

Hotel Cleanliness

8.8

Hotel Staff

8.7

Overall Quality

8.3

Pros +

  • Location
  • Location
  • location

Cons -

  • The room was small, not clean and smelled of rats
  • It seemed dirty in the hallways and in the room. The water pressure of the overhead shower was awful.
  • The worst hotel experience I've ever. The staff were incredibly rude and argumentative was given a room that was in poor condition, and to make matters worse, I found a cigarette in my car.

Top Quotes:

"Up-to-date rooms. "

"The hotel is convenient to all shops on Michigan Avenue, close to public transportation."

"The hotel staff was friendly and accommodating."

Business Traveler (152)

Solo Traveler (234)

Traveling as Couple (792)

Family with Young Children (278)

Family with Teens (112)

Senior Traveler (30)

Group Traveler (202)

5
5/30/2025
Location
The room was small, not clean and smelled of rats
4
5/29/2025
Location
It seemed dirty in the hallways and in the room. The water pressure of the overhead shower was awful.
1
4/15/2025
The worst hotel experience I've ever. The staff were incredibly rude and argumentative was given a room that was in poor condition, and to make matters worse, I found a cigarette in my car.
10
4/9/2025
location
no

Room Options

1/3

Standard

sqft

Air conditioningBathrobe(s)ClosetCoffee/tea machine

Room Details and Photos

1/3

Double

sqft • 1 Double

Air conditioningBathrobe(s)ClosetCoffee/tea machine

Room Details and Photos

1/5

1 Bedroom Executive Suite, 1 King

657 sqft • 1 King

Air conditioningAlarm clockBathrobe(s)Blackout curtains

Room Details and Photos

1/6

City View 2 Double Beds, Guest room, 2 Double, Michigan Avenue view

313 sqft • 2 Double

Air conditioningAlarm clockBathrobe(s)Blackout curtains

Room Details and Photos

1/4

Crown Suite, 1 Bedroom Larger Suite, Sofa bed

646 sqft • 1 Sofabed

Air conditioningAlarm clockBathrobe(s)Blackout curtains

Room Details and Photos

1/3

Guest room, 1 King or 2 Double

sqft • 1 King or 2 Double

Air conditioningAlarm clockBathrobe(s)Blackout curtains

Room Details and Photos

Location

The Westin Michigan Avenue Chicago

909 North Michigan Avenue, Chicago, IL