5 Star Hotel
The Palace, a Luxury Collection Hotel, Madrid
About
This luxury hotel is located in the heart of Madrid, within the Art Triangle. The Parliament is across the road, and the Royal Palace and Opera House within walking distance. The Palace Luxury Collection Hotel, Madrid offers elegant facilities only 984 feet from the Prado, Thyssen and Reina Sofia Museums. The hotel is famous for its beautiful stained-glass dome. Here a fantastic buffet breakfast with music is served. Rooms at the Palace are elegant and modern. There is also antique furniture and an internet television. Cocktails, coffees and aperitifs are offered in The 27 Club Bar, under the dome. Offering live music, the bar was made famous by Ernest Hemingway in his novel The Sun Also Rises.
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Room Options
Premium Neptuno, Guest room, 2 Twin, Neptuno Fountain view
399 sqft • 2 Single
Room Details and Photos
Premium Neptuno, Guest room, 1 King, Neptuno Fountain view
377 sqft • 1 King
Room Details and Photos
sqft
Room Details and Photos
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- Location
- Location excellent. Consierge good
- The hotel is centrally located. Walking distance from the Prado, Retiro Parque and the Tyseem museum.
Cons -
- Is like if you were in the past 30 years ago the same
- Lack of exclusiveness. Lack of alertness and attentiveness to service (also slow response to dealing with problems). Lack of attention v
- A seafood restuarant in the lobby gives out fishy odor
Top Quotes:
"Great beds and bedding."
"Grand old hotel, stunning public spaces."
"Magnificent architecture and a perfect setting near the Prado."
Business Traveler (122)
Solo Traveler (97)
Traveling as Couple (479)
Family with Young Children (405)
Family with Teens (3)
Senior Traveler (14)
Group Traveler (84)
Total (798)
Cesar
•Posted on: 8-12-2021
Location
Is like if you were in the past 30 years ago the same
Verified Hotel Guest
•Posted on: 9-30-2019
Location excellent. Consierge good
Lack of exclusiveness. Lack of alertness and attentiveness to service (also slow response to dealing with problems). Lack of attention v
Verified Hotel Guest
•Posted on: 1-10-2019
The hotel is centrally located. Walking distance from the Prado, Retiro Parque and the Tyseem museum.
A seafood restuarant in the lobby gives out fishy odor
Jose
•Posted on: 7-19-2018
This is the third time we stay at the Westin Palace and i will definitely stay again the next time we are in Madrid. Excelent location, excelent service, great staff and great rooms in this beautiful and historic hotel.
I like everything about this hotel
Top Amenities:
Guest Policies
Check-in:
After 03:00 PM
Check-out:
Before 12:00 PM
Pets:
Pets are allowed. Charges may apply.
Important Info:
American Express, Visa, Euro/Mastercard, Diners Club, JCB br/ Due to renovation, you may experience our luxurious newly renovated rooms and suites where your bedroom experience remains undisturbed despite ongoing public area improvements.
Features & Amenities
Highlighted Amenities:
Amenities & Services
location
The Palace, a Luxury Collection Hotel, Madrid
Plaza De Las Cortes 7, Madrid,