About
Steps away from the Lake Michigan and the luxury shops, dining and entertainment on the Magnificent Mile, this all-glass triangular hotel is located in downtown Chicago and features upscale on-site restaurants and scenic views of the city. Free WiFi is available in public areas. Every room at Swissotel Chicago provides a flat-screen LCD TV and an oversize work space with a desk and ergonomic chair. An in-room safe and coffee maker are also included. Guests can choose from an array of classic American fare from the breakfast buffet at The Palm. The Palm features premium prime beef and traditional Italian fare for lunch and dinner. For a more casual experience, the lobby lounge, Amuse, serves small plates and cocktails in a vibrant setting. The hotel also offers 65,000 square feet of meeting space. Millennium Park and the Art Institute of Chicago are both less than a mile away from the hotel. Navy Pier is a 7-minute drive away.
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Room Options
Classic Lakeview King
323 sqft • 1 King
Room Details and Photos
Classic Lakeview Double
323 sqft • 1 Double
Room Details and Photos
RIVERVIEW 2 DOUBLE HEARING AND MOBILITY ACCESSIBLE ROLL IN SHOWER
323 sqft • 2 Double
Room Details and Photos
Lifestyle Suite View 1 King
754 sqft • 1 King and 1 Sofabed
Room Details and Photos
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- Location
- It was a great hotel with great location
- room
Cons -
- Price
- I did not like the fact they the hotel charges the room rate daily. Self-parking does not include in and out feature.
- The sheets had some hair and spots on them , not sure if they switched them before I checked in . Also fridge was not working even called on it and still was not working
Top Quotes:
"Great hotel in an excellent location for all your downtown Chicago needs."
"The hotel was very clean and beautiful and the staff was extremely friendly. The breakfast buffet was delicious."
"The room was nice. The staff was friendly. Location was great, awesome views. The bathroom was real nice. "
Business Traveler (82)
Solo Traveler (119)
Traveling as Couple (354)
Family with Young Children (172)
Family with Teens (11)
Senior Traveler (4)
Group Traveler (66)
Total (910)
Matthew
•Posted on: 9-16-2025
Location
Price
Mark
•Posted on: 7-31-2025
I did not like the fact they the hotel charges the room rate daily. Self-parking does not include in and out feature.
Leah
•Posted on: 7-8-2025
It was a great hotel with great location
The sheets had some hair and spots on them , not sure if they switched them before I checked in . Also fridge was not working even called on it and still was not working
Sandra
•Posted on: 6-26-2025
room
had difficlt time with room service woman
Top Amenities:
Guest Policies
Check-in:
After 03:00 PM
Check-out:
Before 12:00 PM
Pets:
Pets are allowed. Charges may apply.
Important Info:
Please note that the property no longer has a swimming pool. The amenity fee includes the following: Daily $15 F&B Credit for Amuse (daily credit amount cannot be combined during the stay) Basic High Speed Internet Access Vitality Fitness Classes Daily $12 Dry Cleaning Credit (daily credit amount cannot be combined during the stay) Nightly Shoe Shine (upon request) 10% off private transportationGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 100.0 is required at checkin. This will be collected by credit card. You should be reimbursed within 7 days of checkout via credit card, subject to an inspection of the property.
Features & Amenities
Highlighted Amenities:
Amenities & Services
Top Hotel Destinations
- Hotels
- North America
- United States
- Illinois
- Chicago
- Swissotel Chicago