Holiday Inn Orlando East - Ucf Area By IHG

Hold is full of mold, rooms are damp and smell bad!

Sewer smell caused at least two guests to relocate. The hotel is under much needed renovation. All available rooms were in disrepair. Walls were stained and damaged. Old mattresses sagging. There were roaches. The lobby restroom had several full toilets.

hotel is very clean up to date. feels upscale.

a LOT of construction in the parking lot entry road closed. very difficult to access and of course with the closures and construction GPS maps just lead you in the wrong direction repeatedly. Some help or DISCOUNT would be nice to offset the inconvenience

Many locations nearby to eat.

Room for disable was not too helpful. Hand rails were placed behind the toilet instead of the side, shower did not have seat, and toilet was clogged.

Everyone was so friendly

The room just felt icky.i did not dare walk on the carpet with bare feet. I slept with a towel over top of the mattress. Both felt like they were damp, kinda like they were trying to deep clean, but failed miserably. They are remodeling, so that’s good.

The convenient location.

A gas-like smell in the lobby as you entered the elevators. Multiple guests commented on it.

Clean, friendly staff, close to UCF. I liked that the room was cleaned everyday. I didn?t expect that.

Weight room broken equipment and no hand sanitizer or equipment wipe down sanitizer. Bench cushions were cracked and unsanitary. Complimentary breakfast would be nice

Great location with some good restaurants near by Waffle house and Golden Corral right next door for breakfast.

Everything is an up charge didn't seem to have anything included. I've been to locations that offer bottles of water when checking in to basic breakfast items.

The ref was so loud i had to unplug it. Got up the next morning and the room had roaches. The bathroom door wouldn¿t shut and when I told the front desk he never said one word to me just looked at the computer and typed. I finally just walked off.

Men at front desk were great. Room was nice and clean, lot of close by restaurants.

The BAR! asked for a double the drink was weak, I asked why and was told you only get a shot half for a double and to get two shot what we asked for would be 5$ more. So 20 $ for a double. Bar suck and did not try restaurant because of bar. Bed was hard.

The staff was extremely friendly. The hotel was much nicer than expected.

The pool is too small for the size of the hotel, my teen grandkids went to swim but came right back as the pool was full. People & kids on our floor were out of control starting at 7pm, management couldn't get them to quiet down until after 10pm.

Their was no cold water in the shower , noise from construction and no notice about construction until i complained, I expected complimentary breakfast since as I was rudely told this isn¿t the express , which the express are better , the staff all rude

Everything

Staff especially in the restaurant/ bar were extremely friendly. I came from tampa area for small job and brought family, they were kind of enough to extend our check out time an hour so i could make it back and shower after my job.

Was modern and clean

Would have given a better review but our water in the shower and sink only came out uncomfortably hot. I told the front desk the night of and the morning and was not fixed

The room was up to expectations, comfortable bed, clean. Very spacious.

The noise from the road, the dripping shower

nothing. the front said it's smoke-free but when i checked into the room, it smelled like marijuana and smoke

the price is too much for this hotel. not worth it.

This hotel is "alive" seems like a lot of energy and excitement, I was here for business, but would definitely stay here with may family. Good bed, good AC, OK shower but good and hot, secure location. On-site restaurant.

Not much water volume in the shower, good and hot, just not much water. No morning breakfast, just coffee.

Clean and either new or very nicely remodeled. Wonderful room for that star level

Front desk staff member who spoke with a very strong Spanish accent. He spoke fast and was difficult to understand. When I¿d ask him to repeat himself he let me know he was annoyed Not a big deal but he¿s the only reason I gave the staff a ¿7¿,

Hotel was very clean and modern. Bed and pillows were very comfortable. Would definitely stay here again.

Close to UCF.

Room was hot and muggy!! Even with the air turned down it was uncomfortable!