5 Star Hotel

Palace Hotel, A Luxury Collection Hotel, San Francisco

2 New Montgomery Street, San Francisco, CA - United States
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Palace Hotel, A Luxury Collection Hotel, San Francisco
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About

Famed bars, an awe-inspiring crystal chandelier restaurant, a fitness area and a glass dome indoor pool are featured at this landmark Financial District Palace. San Francisco’s vibrant Union Square is 5 minutes’ walk from Palace Hotel. Leather tufted headboards, 11-foot ceilings, bedside lighting, high thread count linens and pillow-top bedding set the stage for a luxurious night’s sleep in each room at the Palace Hotel, a Luxury Collection Hotel, San Francisco. High-end luggage inspired desk, tables and the bathroom vanity transport guests to the Palace origins with modern finishes. A 48-inch flat-screen satellite and streaming enabled TV, marble bath, rain shower and back-lit bathroom mirror completes the design. Inspired by west-coast impressionism, layered deep plum, midnight blue and shades of gray textiles create a rich coastal atmosphere. Restored architectural elements like a solid oak door from 1909 and brass monogrammed door knobs are featured. Custom sofas in a separate seating area and Market Street views are featured in select suites. Austrian crystal chandeliers hang from a light-filled glass rotunda surrounding The Garden Court restaurant. Breakfast, lunch and signature tea is featured during the day. Savory bites, handcrafted cocktails, curated wines and decadent desserts are served in the evening at the GC Lounge. Guests can enjoy innovative cocktails, craft beers, bold wines and shareable artisan cuisine at the Pied Piper, home of the Maxfield Parrish mural The Pied Piper of Hamelin, which was commissioned as gift to San Francisco to honor the hotel’s reopening in 1909. Boasting sexy, contemporary décor, the Pied Piper is a San Francisco legend and the perfect place for an intimate individual dining experience or a social celebration. Under a glass dome with city views, an indoor pool surrounded by chaise lounges and spas is featured. Tucked away on a high floor, this key card access oasis also features spa services and a 24-hour fitness center that overlooks the pool area through floor to ceiling windows. Marble baths and spa showers are featured in the changing rooms. Palace Hotel, a Luxury Collection Hotel, San Francisco is 20 minutes’ cable car ride from shopping and dining at Fisherman’s Wharf. Offering a 24-hour concierge service, the concierge can connect guests’ to restaurants, designer boutiques, cable cars rides, the Embarcadero, Ferry Building, Chinatown, Oracle Park, cultural museums and theaters.

Guest Rating

8.7

Very Good

Based on 678 reviews

Cleanliness

8.4

Comfort

8.6

Value

8.7

Location

10

Satisfaction

9.1
Show 195 Verified Reviews

Room Options

1/6

Deluxe Room, Guest room, 2 Double

323 sqft • 2 Double

Air conditioningAlarm clockBath or ShowerBathrobe(s)

Room Details and Photos

1/7

Market Street View Room, Guest room, 1 King, City view

sqft • 1 King

Air conditioningAlarm clockBath or ShowerBathrobe(s)

Room Details and Photos

1/6

Superior Suite, 1 Bedroom 2 room Suite, 1 King, Sofa bed

420 sqft • 1 King and 1 Sofabed

Air conditioningAlarm clockBath or ShowerBathrobe(s)

Room Details and Photos

1/3

sqft

Accessible bath/showerAccessible by liftAir conditioningBath or Shower

Room Details and Photos

1/6

Specialty Suite, 1 Bedroom Vice Presidential Suite

sqft • 2 Queen

Air conditioningAlarm clockBath or ShowerBathrobe(s)

Room Details and Photos

Run Of House, Guest room, King or Double

sqft • 1 Double or 1 King

Air conditioning

Room Details and Photos

Palace Hotel, A Luxury Collection Hotel, San Francisco - All Inclusive Reviews Rating

8.7

Very Good

Based on 678 reviews

Review summary

The hotel reviews consistently highlight the exceptional cleanliness and comfort of the rooms, with many guests noting the high standards and luxurious feel. The location is frequently praised for being central and convenient, providing easy access to public transport, dining, and shopping. Additionally, the staff received commendations for their friendliness and attentiveness, contributing to an overall positive experience despite some minor concerns regarding parking costs.

Cleanliness

8.4

Comfort

8.6

Value

8.7

Location

10

Satisfaction

9.1
All Reviews
Staff8.9/10
Cleanliness8.4/10
Comfort8.6/10
Value8.7/10
Location10/10
Parking8.7/10
Nearby8.9/10
Noise8.6/10
Restaurant8.3/10
Satisfaction9.1/10
9.0

John

Posted on: 9-8-2025

Rooms were of a high standard and very comfortable.

Nothing

10.0

Jaap

Posted on: 8-8-2025

Fantastic hotel, super service, luxurious, great breakfast and dinners, perfect location

Nothing

7.0

Faiz

Posted on: 6-23-2025

Rooms are good and comfortable.

Parking Fee USD 72 per night is too high, it should be reasonable for their guests.

9.0

Ashley

Posted on: 1-16-2025

Beautiful hotel and it’s history was interesting.

Breakfast buffet was pricey.

8.0

Victor

Posted on: 12-24-2024

Amazing hotel and very, very beautiful. Great location. The only annoying thing was the strike that the staff was doing so to go out it would be super duper loud and uncomfortable.

7.0

Duncan

Posted on: 11-25-2024

Good location and very comfortable

Striking workers outside

10.0

Katherine

Posted on: 10-31-2024

Beautiful hotel

9.0

Lorena

Posted on: 9-1-2024

The location and the facilities are excellent

We had to pay 70Usd for the parking

7.0

Sophie

Posted on: 8-19-2024

The room was beautiful and clean. The staff were polite and helpful.

There was no English breakfast tea. We were also not told when we checked in about making reservations for breakfast.

10.0

Jane

Posted on: 8-13-2024

Great location excellent facilities

Breakfast room chairs looked cheap and made the area look shabby . Doors going into the rooms looked shabby but pleased when we entered the room. Felt the door gave a poor impression which was a shame.

Showing 1-10 of 35 reviews

Top Amenities:

Health ServicesSwimming PoolRestaurantFitness CenterPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesKid Friendly
Show All Amenities

Guest Policies

Check-in:

After 04:00 PM

Check-out:

Before 12:00 PM

Pets:

Pets are allowed. Charges may apply.

Important Info:

If you book a breakfast included rate, breakfast will be provided for only 2 guests. All additional guests will be charged. The Palace Hotel request that no parties, group celebrations or gatherings be held in guest rooms and suites. Our policy applies to all occasions, including but not limited to - proms, graduations, and New Year’s Eve celebrations. Should you wish to request permission to host a party, they are most happy to look at available options in a private function room or one of the restaurants. Only dogs under 15 pounds are permitted at the property. Please contact property for restrictions and fees if you are traveling with a dog. On-site parking is available for a fee. Larger vehicles are charged at a higher rate. Please contact property for more details. Guest credit card presented at check in must match the credit card used to guarantee the reservation and deposit at time of booking. Please contact the hotel directly if prepaying or using a different card at check in. A third-party authorization form is required 4 days prior to arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay.

Features & Amenities

Highlighted Amenities:

Health Services
Swimming Pool
Restaurant
Fitness Center
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Kid Friendly

Amenities & Services

Facilities for disabled guests available
Fitness center
Hygiene certification
Indoor pool
Kid-friendly dining
Non-smoking property
Pets allowed (charges may apply)
Professional cleaning services
Restaurant(s)

location

Palace Hotel, A Luxury Collection Hotel, San Francisco

2 New Montgomery Street, San Francisco, CA

Top Hotel Destinations

$603
per night