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Top Amenities:
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Show 50 Verified Reviews
About
The Sheraton Universal Hotel is ideally located just 0.3 miles or an 8-minute walk from Universal Studios Hollywood and CityWalk. Nestled below the Hollywood Hills, the AAA 4-diamond hotel is a short walk to Metro’s red line will give you access to other acclaimed L.A. attractions, including the Walk of Fame, the Hollywood Bowl, Grauman's Chinese Theater and much more. The hotel’s recently renovated 466 guest rooms pay homage to its Hollywood roots and offer a modern, sleek, minimalist ambiance. Recharge in our accommodations featuring the Sheraton Signature Sleep Experience®, free Wi-Fi*, internet smart T.V.’s and floor-to-ceiling windows with stunning views of the San Fernando Valley and Hollywood Hills. After breakfast at The California's, ride our complimentary shuttle to the Universal Studios Hollywood theme park. After you return, sip on a drink at In the Mix, our sleek hotel bar serving an extensive selection of fine beverages. And while the kids enjoy the pool, grab snacks from our seasonal poolside lounge. Dazzle your event guests with a 270-degree view of Hollywood from the 20-foot windows of the rooftop Starview Room, part of our 28,000-square-foot event center. Whether it is a business trip or a family vacation, the Sheraton Universal experience awaits you.
Guest Policies
Check-in:
After 04:00 PM
Check-out:
Before 11:00 AM
Pets:
Pets are allowed. Charges may apply.
Important Info:
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Features & Amenities
Highlighted Amenities:
Amenities & Services:
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- Shuttle and valet workers
- Location to universal was great with the shuttle. The restaurant was excellent.
- Great staff! Valet was friendly and went out of their way to be helpful. Front desk was kind, knowledgeable and friendly. They were both exceptional.
Cons -
- Hotel had bed hair all over it, as if it was not cleaned and sheets were not replaced, we had to move rooms, not happy about my experience
- The fold out couch was very uncomfortable, no cushion.
- Unfortunately the convertible sofa in the room was harder than a rock when converted to a bed.
Top Quotes:
"This is the perfect place to stay when visiting Universal Studios. "
"The staff at the hotel bent over backwards to accommodate our needs in every way possible. "
"Upon entry the lobby was so clean and inviting and modern. The room was the same. "
Business Traveler (74)
Solo Traveler (119)
Traveling as Couple (586)
Family with Young Children (774)
Family with Teens (162)
Senior Traveler (23)
Group Traveler (136)
Room Options
Standard
323 sqft
Room Details and Photos
Executive King Suite
466 sqft • 1 King
Room Details and Photos
Junior King Suite
525 sqft • 1 King and 1 Sofabed
Room Details and Photos
Suite with Two Double Beds
600 sqft • 2 Double and 1 Sofabed
Room Details and Photos
Guest room, 2 Queen, Pool view, Pool access, Balcony
351 sqft • 2 Queen
Room Details and Photos
Traditional Double Room with Two Double Beds
325 sqft • 2 Double
Room Details and Photos
Guest room, 1 King or 2 Queen or 2 Double
sqft • 1 King or 2 Double or 2 Queen
Room Details and Photos
Location
Sheraton Universal
333 Universal Hollywood Drive, Universal City, CA
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