Hampton Inn By Hilton Chicago Downtown/Magnificent Mile

Great location

have to pay for better wifi

we liked that the location was great! it was an easy walk to the train station or other popular attractions, about 30 min. the staff were very nice and, overall, we liked staying here. the continental was fine, the same foods for the whole weekend.

The pool was on the rooftop and closed for renovations, which happens. there were several small, maybe beard, hairs on our sheets the first night which were a little strange— otherwise the room was clean. Might have been the time of year (right after Christmas), but it was very crowded and there were long waits for the elevator. we met an elderly couple that waited 30 min for an elevator down during peak times (breakfasts and checkout)! the longest we waited was 15 minutes and we ended up taking the stairs down, but just be aware there are 40 floors and elevators can take some time. early morning was much easier to get a table for breakfast and elevator. the continental had a long line for waffles but no line for anything else. the other couple in our group asked for more towels (there were only 2 bath towels and small wash cloths/hand towels at arrival). it sounded like the lady said they would be charged for more towels, regardless they never came.

we liked that the location was great! it was an easy walk to the train station or other popular attractions, about 30 min. the staff were very nice and, overall, we liked staying here. the continental was fine, the same foods for the whole weekend.

The pool was on the rooftop and closed for renovations, which happens. there were several small, maybe beard, hairs on our sheets the first night which were a little strange— otherwise the room was clean. Might have been the time of year (right after Christmas), but it was very crowded and there were long waits for the elevator. we met an elderly couple that waited 30 min for an elevator down during peak times (breakfasts and checkout)! the longest we waited was 15 minutes and we ended up taking the stairs down, but just be aware there are 40 floors and elevators can take some time. early morning was much easier to get a table for breakfast and elevator. the continental had a long line for waffles but no line for anything else. the other couple in our group asked for more towels (there were only 2 bath towels and small wash cloths/hand towels at arrival). it sounded like the lady said they would be charged for more towels, regardless they never came.

Great location. Staff always friendly. Easy parking

Slow elevators at times

Good choices for breakfast, lots of variety

The elevator timing, had to wait several times for elevator to go down. The shower has terrible pressure. I did ask questions before my stay to the hotel but didn't hear a reply. We booked a king room and got 2 queens. When I asked the front desk attendant they said some of the king rooms were out of order, so they were short on rooms. At the time of check in they could of said something.

Between the staff and the the quality of the hotel vs price l I’m very pleased! We come to Chicago often and I will be staying here again!

Friendly helpful staff

This hotel is infested with cockroaches. I had to kill a cockroach on the bedroom floor that was the size of my thumb. My husband also found a cockroach in the bathroom in our room and saw another cockroach at the breakfast on a counter behind a toaster.

The rooms was spacious and clean

We had smoker next to us

The location is great! Our room was on the 30th floor and had a nice view. The breakfast was decent. The room was very clean and spacious. Definitely recommended.

Staff was friendly and helpful. Breakfast was very good.

We were in room 1420. There was a noise the first night that kept us awake. We think it may have been the elevators but are not sure because the second night we did not hear it.