3.5 Star Hotel
Crowne Plaza - Chicago West Loop By IHG
About
Moments from the United Center, home of the Chicago Bulls, this hotel offers easy access to downtown attractions along with on-site dining, comfortable guest rooms and a 24-hour fitness center. Accommodations at the Crowne Plaza Hotel Chicago are furnished with large work desks and tea and coffee-making facilities. Guests can also enjoy on-site dining at Dine restaurant, serving unique American cuisine for breakfast, lunch and dinner. The Chicago Crowne Plaza Hotel is a short L-train ride from the Magnificent Mile shopping area and Navy Pier. A number of charming shops, famed restaurants and an exciting nightlife are also nearby. Union Station, with Metra and Amtrak rail lines, is a 12 minute walk from this property.
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Room Options
Standard Room Nonsmoking Room
270 sqft • 1 King
Room Details and Photos
2 Double Beds Standard Comm Access Roll Shwr
313 sqft • 2 Double
Room Details and Photos
Standard Room
313 sqft • 1 Double or 1 Queen
Room Details and Photos
Dbl Feature Nonsmoking
270 sqft • 1 Double
Room Details and Photos
King Suite - Hearing Accessible
442 sqft • 1 King and 1 Sofabed
Room Details and Photos
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- The location and view
- The view!
- Great location, great staff, great hotel and restaurant all around.
Cons -
- My only complaint is the parking ramp doesn’t have handicap accessible doors to get to and from the elevator. Plus doors are kinda heavy so a weaker type person has difficulty opening and pulling luggage through.
- The only complaint would be water pressure in the shower and the bathroom sink was slow to drain.
Top Quotes:
"Staff is friendly and helpful. Location is excellent."
"Quiet and not far from train station. "
"Moderately large room, attractive decor."
Business Traveler (72)
Solo Traveler (123)
Traveling as Couple (294)
Family with Young Children (213)
Family with Teens (4)
Senior Traveler (10)
Group Traveler (204)
Total (658)
Vanessa
•Posted on: 10-1-2025
The location and view
Cristol
•Posted on: 9-22-2025
The view!
Jennifer
•Posted on: 8-7-2025
Great location, great staff, great hotel and restaurant all around.
My only complaint is the parking ramp doesn’t have handicap accessible doors to get to and from the elevator. Plus doors are kinda heavy so a weaker type person has difficulty opening and pulling luggage through.
Beth
•Posted on: 4-1-2025
The staff was very kind and helpful. Allowed earlier check in because we arrived sooner than expected.
The only complaint would be water pressure in the shower and the bathroom sink was slow to drain.
Top Amenities:
Guest Policies
Check-in:
After 03:00 PM
Check-out:
Before 12:00 PM
Pets:
Pets are allowed. Charges may apply.
Important Info:
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of USD 250.0 is required at checkin. This will be collected by credit card. You should be reimbursed within 14 days of checkout via credit card, subject to an inspection of the property.
Features & Amenities
Highlighted Amenities:
Amenities & Services
Top Hotel Destinations
- Hotels
- North America
- United States
- Illinois
- Chicago
- Crowne Plaza - Chicago West Loop By Ihg