3.5 Star Hotel
Crowne Plaza - Chicago West Loop By IHG
About
Moments from the United Center, home of the Chicago Bulls, this hotel offers easy access to downtown attractions along with on-site dining, comfortable guest rooms and a 24-hour fitness center. Accommodations at the Crowne Plaza Hotel Chicago are furnished with large work desks and tea and coffee-making facilities. Guests can also enjoy on-site dining at Dine restaurant, serving unique American cuisine for breakfast, lunch and dinner. The Chicago Crowne Plaza Hotel is a short L-train ride from the Magnificent Mile shopping area and Navy Pier. A number of charming shops, famed restaurants and an exciting nightlife are also nearby. Union Station, with Metra and Amtrak rail lines, is a 12 minute walk from this property.
Guest Rating
Very Good
Facilities
Cleanliness
Comfort
Value
Location
Satisfaction
Room Options
Standard Room Nonsmoking Room
270 sqft • 1 King
Room Details and Photos
2 Double Beds Standard Comm Access Roll Shwr
313 sqft • 2 Double
Room Details and Photos
Standard Room
313 sqft • 1 Double or 1 Queen
Room Details and Photos
Dbl Feature Nonsmoking
270 sqft • 1 Double
Room Details and Photos
King Suite - Hearing Accessible
442 sqft • 1 King and 1 Sofabed
Room Details and Photos
Crowne Plaza - Chicago West Loop By IHG - All Inclusive Reviews Rating
Very Good
Review summary
The hotel is praised for its clean, spacious, and comfortable rooms with well-maintained beds, complemented by a quiet and safe location convenient to downtown. Guests appreciated the friendly and helpful staff, as well as amenities like the restaurant and fitness center, though some noted the parking to be expensive. Overall, it offers good value with modern facilities and an excellent location, despite slightly higher prices compared to nearby options.
Facilities
Cleanliness
Comfort
Value
Location
Satisfaction
Regina
•Posted on: 12-30-2025
Free parking
Room not very clean
Dianne
•Posted on: 10-15-2025
Close to Inited Center. Easy parking.
Lobby could be updated. Small chairs could be placed on balcony.
Sandra
•Posted on: 10-13-2025
Well lit and spacious rooms, comfortable beds. Good location for access to dining, etc….. (but too close to the hwy)
Highway noise!I was super tired so managed to fall asleep, but it really is loud. If you’re sensitive to that, bring a sound machine.
Hazel
•Posted on: 6-29-2025
Comfy bed, clean room and great location. The bus stop is right outside, and the hotel is close to a Whole Foods and Walgreens. We enjoyed the balcony and the city view
Free parking would have been nice
Hazel N.
•Posted on: 6-29-2025
Comfy bed, clean room and great location. The bus stop is right outside, and the hotel is close to a Whole Foods and Walgreens. We enjoyed the balcony and the city view
Free parking would have been nice
Jennifer
•Posted on: 5-28-2025
Hotel was clean, central to restaurants and shopping, in and out parking available on site. Friendly staff. All in a nice, safe area convenient to downtown at a very good price. All around a great find!
Soap bars would be nice. Also, encourage the parking ramp company to install automatic door openers to make more handicap accessible.
Jennifer K.
•Posted on: 5-28-2025
Hotel was clean, central to restaurants and shopping, in and out parking available on site. Friendly staff. All in a nice, safe area convenient to downtown at a very good price. All around a great find!
Soap bars would be nice. Also, encourage the parking ramp company to install automatic door openers to make more handicap accessible.
Leigh
•Posted on: 5-25-2025
Large rooms, comfortable beds
Hotel shows it's ages. Location is ok, maybe a bit out of town.
Maurice
•Posted on: 4-22-2025
Great location. A Half-block from Whole Foods and a major bus stop. Major restaurants also within a half-mile walk from the hotel. Room was clean, quiet, and spacious.
No complaints
Hannah
•Posted on: 3-29-2025
Our room was clean as well as the hotel in general. The staff is very pleasant and helpful. Highly recommend a city view room with a balcony- it's beautiful at night!
Showing 1-10 of 35 reviews
Top Amenities:
Guest Policies
Check-in:
After 03:00 PM
Check-out:
Before 12:00 PM
Pets:
Pets are allowed. Charges may apply.
Important Info:
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of USD 250.0 is required at checkin. This will be collected by credit card. You should be reimbursed within 14 days of checkout via credit card, subject to an inspection of the property.
Features & Amenities
Highlighted Amenities:
Amenities & Services
location
Crowne Plaza - Chicago West Loop By IHG
25 S Halsted St, Chicago, IL
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