4.5 Star Hotel

JW Marriott San Francisco Union Square

515 Mason Street, San Francisco, CA - United States
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JW Marriott San Francisco Union Square
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About

Located in San Francisco’s vibrant Union Square, this hotel offers air-conditioned rooms with chic, modern furnishings. Guests can enjoy a drink and a meal at the on-site bar and restaurant. Fisherman’s Wharf is 1.2 mi away. All luxurious rooms at JW Marriott San Francisco Union Square have a large LDC TV with premium film channels, a work desk with an ergonomic chair and a coffee machine. Rooms include an in-room safe, a marble bathroom and guest robes. A variety of local and international meals are served at the hotel’s signature Level III Restaurant. JW Marriott San Francisco’s Level III Bar provides cocktails and snacks and includes a large selection of Northern California wines. JW Marriott San Francisco Union Square provides a well-equipped modern fitness center for guests. A 24-hour front desk is also provided. Home of the San Francisco Giants professional baseball team, Oracle Park is 15 minutes’ drive away from this this hotel. Chinatown is 12 minutes’ walk away. Ghirardelli Square is 12 minutes’ drive away from JW Marriott San Francisco Union Square.

Guest Rating

8.5

Very Good

Based on 500 reviews

Cleanliness

8

Comfort

8.3

Value

8.3

Location

10

Satisfaction

8.5
Show 259 Verified Reviews

Room Options

1/7

Studio Suite, 1 King, Sofa bed

442 sqft • 1 King and 1 Sofabed

Air conditioningAlarm clockBath or ShowerBathrobe(s)

Room Details and Photos

1/8

Executive, Larger Guest room, 1 King

442 sqft • 1 King

Air conditioningAlarm clockBath or ShowerBathrobe(s)

Room Details and Photos

1/7

Guest room, 2 Queen, City view, High floor

345 sqft • 2 Queen

Air conditioningAlarm clockBath or ShowerBathrobe(s)

Room Details and Photos

JW Marriott San Francisco Union Square - All Inclusive Reviews Rating

8.5

Very Good

Based on 500 reviews

Review summary

The hotel is highly praised for its spacious, clean rooms and modern facilities, with many guests noting the luxurious bathrooms and comfortable beds. Reviewers consistently highlight the excellent location, which is convenient for shopping and tourist attractions, alongside the helpful and friendly staff. While some mention that parking can be expensive, the overall sentiment reflects a positive experience, with many describing it as an exceptional stay.

Cleanliness

8

Comfort

8.3

Value

8.3

Location

10

Satisfaction

8.5
All Reviews
Staff8.5/10
Cleanliness8/10
Comfort8.3/10
Value8.3/10
Location10/10
Nearby8.5/10
Satisfaction8.5/10
8.0

Shirley

Posted on: 11-15-2025

The location is amazing and so the facility is nice. Excellent service at breakfast, the a la cart menu is more attractive than the buffet

The room refills for accessories like shampoo and others was poor

10.0

Jackie

Posted on: 11-10-2025

Very large and comfortable rooms!

8.0

Ranishka

Posted on: 7-23-2025

The hotel facilities and location was good.

The hotel charge car parking at a very high rate of $79 per night for in-house guests. This is absurd. I can still accept a reasonable amount for parking, but charging the same rate as for an outsider is absurd.

7.0

Yossi

Posted on: 8-6-2024

Great location and nice room that's about it. I expected much more from a Marriott hotel and with that price tag.

The feeling is that the breakfast which I paid for was designed intentionally to get you spent more as it wasn't mentioned on booking that it's only a daily $30 in a super expensive restaurant. (Simple cappuccino is $19 without a tip).Staff at the reception and restaurant are not friendly or willing to help.

9.0

Ellen

Posted on: 7-13-2024

Big and clean room with lovely facilities. Location was great and staff very helpful.

A couple of mornings the breakfast was very slow service and we had to walk out and get Starbucks because we had bookings to get to despite having left ample time for breakfast.

10.0

Juan

Posted on: 7-3-2024

Location, excellent rooms, great service

Nothing

10.0

Juan C.

Posted on: 7-3-2024

Location, excellent rooms, great service

Nothing

10.0

Sarah

Posted on: 7-2-2024

The amenities were great and there were a lot of added bonuses like free drinks, food, cable car tickets, and bike rentals. The staff was so helpful and polite. We were treated really well.

NA

10.0

Sarah

Posted on: 7-1-2024

The amenities were great and there were a lot of added bonuses like free drinks, food, cable car tickets, and bike rentals. The staff was so helpful and polite. We were treated really well.

NA

9.0

Ingenie

Posted on: 6-20-2024

Spacious rooms

Door to shower was difficult to open and close

Showing 1-10 of 45 reviews

Top Amenities:

RestaurantFitness CenterPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/Facilities
Show All Amenities

Guest Policies

Check-in:

After 04:00 PM

Check-out:

Before 12:00 PM

Pets:

Pets are allowed. Charges may apply.

Important Info:

Please note: There is an extra parking charge for over-sized vehicles. Please contact the hotel for further details. Please note: There is an electric car charging station available on the property. Please Note: The breakfast package is only for two adults (max value $30 per person or $60 for 2 adults).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay.

Features & Amenities

Highlighted Amenities:

Restaurant
Fitness Center
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities

Amenities & Services

Facilities for disabled guests available
Fitness center
Non-smoking property
Pets allowed (charges may apply)
Restaurant(s)
Wheelchair accessible

location

JW Marriott San Francisco Union Square

515 Mason Street, San Francisco, CA

Top Hotel Destinations

$387
per night