The Jay, Autograph Collection

The staff was very good and the location is right in the heart of financial district.

This hotel is going through renovations, so it would¿ve been good to get that information before I booked this hotel. There is a very strong paint odor throughout the hotel so I preferred to hangout at my friend¿s hotel than Le Meridien.

The decorative features of the room were very nice. Bed was super comfortable. Staff was super friendly and hospitable. Location was convenient.

Super huge TV but picture was blurry on all channels, a TV that size should have high definition. Black out curtain didn't close fully. Sensor Timer for the lights in bathroom kept turning off while in the shower and had to step out to turn back on.

Leaving¿.Hotel was actually under construction hallways smelled like urine. no direct way to get to the lobby or parking due to construction . It was very hard to get luggage into the rooms. It was definitely not what we paid for..

Hotel was actually under construction hallways smelled like urine. no direct way to get to the lobby or parking due to construction . It was very hard to get luggage into the rooms. It was definitely not what we paid for..

Location was fantastic and the staff were really friendly.

The bathroom was a bit outdated. It also had very poor lighting so it was hard to get ready with the poor lighting.

Few plugs in room. No parking ¿ had to walk 5-10 minutes to a public deck in crime-ridden San Francisco at night. Don¿t stay here with a car!

Hotel was nice. 4.5 stars? I don¿t think so. Great views from our room, very clean, ample space. Nice lounge area. Fresh, fruit infused water in lobby.

Outlets were all loose (hard to keep chargers plugged in), no in room coffee system, no honor bar - just empty fridge. Toiletries: single person, single use. Minimal linens. Felt like they were skimping on everything. Not 4.5 stars as rating suggests.

Location, cleanliness, decor

The room was really nice and clean

The shower was super outdated

Location

The room looked old with poor lighting The shower looked old as well The bed was comfortable though

Baeutiful Room and stunning View of San Francisco Bay.

I did not like the $25 Microwave Fee I did not like that there was No Food or Drinks in the Fridge.

Safe and clean. Very comfortable. Easy parking.

No coffee maker in the room.

The views from my room were beautiful. The bed was comfortable.

There was hair all over the bathroom in my room from a previous guest. No communication about the fire alarm that went off at midnight one night. I walked down over 15 flights, confused, and no one acknowledged it or offered any explanation/reassurance.

We stay here about every 3 mos because it's always excellent. Great staff, good location, and close to a great restaurant, Perbacco. All the rooms we have received have provided a bay view.

I like the location near my job.

My only complaint, is the lack of coffee machines in the room. I had to request one.

Friendly and helpful staff, clean and comfortable room.

Pillows are too big and puffy for my neck. Brought my own as this is common .

The room, view, and location were amazing. One of the most spacious rooms I have ever stayed in while visiting a major city. Staff was fantastic from check-in to check-out. Great location it was an easy walk to North Beach, Chinatown, the piers.

Great location for the Financial District, restaurants, the Embarcadero.

Nope - all good!

All is great. Practically all the rooms have a view of bay. The bar/lounge has a good staff and always a nice selection.

Immediately was greeted and taken care of by front desk staff member. He was very helpful and made our arrival very pleasant. The room and view of the bay was incredible

Nothing to not like about this place

We stay here often and it never fails to exceed our expectations. Great room location and friendly staff with nice bar/food selections during pandemic. Also close to one of our favorite SF restaurants, Perbacco.

Not a thing!