4-Star Hotel

The Jay, Autograph Collection

433 Clay Street, San Francisco, CA - United States

View Map

1/97

Overview & Photos
Policies
Amenities
Reviews
Rooms
Map

^$359

per night

4-Star Hotel

The Jay, Autograph Collection

433 Clay Street, San Francisco, CA - United States

View Map

Top Amenities:

Health ServicesRestaurantFitness CenterPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily Friendly

Show All Amenities

Guest Rating

8.9

Very Good

Based on 650 reviews

Location Of Hotel

9.1

Hotel Cleanliness

9.3

Hotel Staff

9

Overall Quality

8.9

Show 76 Verified Reviews

About

Centrally located in San Francisco's Financial District and steps away from Chinatown and the Ferry Building, this luxurious hotel offers unrivaled accommodations and state-of-the-art amenities, including a state-of-the-art fitness center. This completely nonsmoking hotel offers spacious guest rooms furnished with 65-inch flat-screen TVs, goose-down duvets and wireless internet access. In addition to stunning views of the city's skyline, The Jay, Autograph Collection offers easy access to some of the area's most popular attractions. The legendary cable car lines are also easily accessible and provide access to many areas of the city. Fisherman's Wharf is 13 minutes' drive away from The Jay, Autograph Collection, while Chinatown and Union Square are less than 15 minutes' walk away. A number of major corporate offices, including Merrill Lynch, JPMorgan and Wells Fargo can also be found nearby.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 12:00

Pets:

Pets are allowed. Charges may apply.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Some of the services and facilities listed herewith may not be available on a 24-hour basis or without advance request. Fees on certain facilities/services may apply. Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Pet rooms can only be reserved directly with Driftwood Lodge over the telephone.

Features & Amenities

Highlighted Amenities:

Health Services

Restaurant

Fitness Center

Pets Allowed

Handicapped Rooms/Facilities

No Smoking Rooms/Facilities

Family Friendly

Amenities & Services:

Accessibility meeting spaces available

Accessible bathtub available

Accessible registration desk available

Accessible rooms through interior corridor available

Accessible rooms with 32-inch wide door opening available

Accessible route to business center

Accessible route to fitness center

Accessible route to guest rooms

Accessible route to the registration desk available

Accessible shower available

Accessible toilet

Accessible vanities available

Closed-caption TV

Facilities for disabled guests available

Family rooms

Fitness center

Flashing door knocker available

Hearing accessible room and/or kit available

Hygiene certification

Lowered deadbolt on doors available

Lowered electrical outlets available

Lowered night guard on doors available

Lowered view port in doors available

Mobility accessibility available

Non-slip grab bar available

Non-smoking property

On-site accessible restaurants/lounges

Pets allowed (charges may apply)

Restaurant(s)

TTY/TDD compatibility available

Visual alarms

Wheelchair accessible

Guest Rating

8.9

Very Good

Based on 650 reviews

Location Of Hotel

9.1

Hotel Cleanliness

9.3

Hotel Staff

9

Overall Quality

8.9

Pros +

Super clean with very friendly staff. Love it. Will be back again.
The staff was very good and the location is right in the heart of financial district.
Staff and cleaning

Cons -

This hotel is going through renovations, so it wouldÂ¿ve been good to get that information before I booked this hotel. There is a very strong paint odor throughout the hotel so I preferred to hangout at my friendÂ¿s hotel than Le Meridien.
Super huge TV but picture was blurry on all channels, a TV that size should have high definition. Black out curtain didn't close fully. Sensor Timer for the lights in bathroom kept turning off while in the shower and had to step out to turn back on.
Hotel was actually under construction hallways smelled like urine. no direct way to get to the lobby or parking due to construction . It was very hard to get luggage into the rooms. It was definitely not what we paid for..

Top Quotes:

"Very spacious, modern. "

"Complimentary coffee was delicious."

"Within walking distance of the Ferry Building and Fisherman's Wharf."

Business Traveler (17)

Solo Traveler (20)

Traveling as Couple (43)

Family with Young Children (14)

Family with Teens (1)

Senior Traveler (11)

Group Traveler (12)

10

10/24/2023

Super clean with very friendly staff. Love it. Will be back again.

6

10/10/2023

The staff was very good and the location is right in the heart of financial district.

This hotel is going through renovations, so it wouldÂ¿ve been good to get that information before I booked this hotel. There is a very strong paint odor throughout the hotel so I preferred to hangout at my friendÂ¿s hotel than Le Meridien.

9

9/6/2023

Staff and cleaning

9

8/1/2023

The decorative features of the room were very nice. Bed was super comfortable. Staff was super friendly and hospitable. Location was convenient.

Super huge TV but picture was blurry on all channels, a TV that size should have high definition. Black out curtain didn't close fully. Sensor Timer for the lights in bathroom kept turning off while in the shower and had to step out to turn back on.

Room Options