Hampton Inn by Hilton St. Augustine US1 North

Free EV charging

Lots. The hotel was under construction. It should have been closed. No lobby. No continental breakfast. Fee to park. Room felt dirty. Night stand had sticky substance on it. Poor hand soap.

Changed me fir parking without notifying me of cost when I made reservations what a scam

The AC was so loud and vibrated so much it vibrated the bed found one cockroach in the morning

Very clean and well maintained rooms.

Hallways need some attention, wallpaper was bubbled and peeling badly in some places. Of the 4 days, breakfast was good 3. The last day, the attendant was not very attentive. Most items were out and the ones there were cold.

Hotel was clean, employees were nice and breakfast was good.

Your website lied , it said ?free parking ?, I got charged $15 a day for parking, there was no mention of $50 deposit either, this is called ?false advertising ?, I can sue your company.

I won?t recommend your company for hotels.

Proximity to all the activities in St Augustine is great. Staff were super friendly.

Specific to the room we stayed in only. The larger rooms are on the end of the hotel overlooking the main road. So if you are a light sleeper avoid those rooms.

The room was large enough for our family of 6 , and the pool was nice and the people at the desk were nice .

The room was being renovated. The grate for the ac/heat unit in the bathroom fell off the wall hitting me. The shelf for the towels was still sitting behind the toilet with the screws showing. The hotel needs a water system as the water has a smell to it

We have stayed there many times. The desk Cleark was great as she had to triple task the moment we arrive. She remained calm and processed efficiently.

I do not like the $10 Parking

Cookies and water on check in. Breakfast selections good. Comfortable bed!!!

The location

I was charged for two day parking when I was there less than 24 hours.

Charge for parking we were not aware of. Breakfast was really lacking compared with all the Hampton Inns we stayed before, person in charge was not great either.

Very clean and staff really answered our questions about local attractions. Very comfortable bed.

Shower temp was hot and shower head had good pressure. The breakfast was good too.

The bathroom sink was a little slow draining but other than that everything was great.

Location. Breakfast

In room no drawers for storing clothes. WiFi not functioning properly.

Had to call front desk 3 times to work the outdated remote. Needs safety bars in the bathroom - very dangerous; also, non-slip strips in tub are very worn out

That they serve a buffet breakfast and it isn't Coated in a loud place.

We didn't like that we requested our room be cleaned for us .we were staying 5 nights, we expected besides them giving us two more towels that they might "clean" , run the vacuum,, make the beds, like standard housekeeping use to do. They didn't !!!

Location

Toilet needed repair, Toilet clogged staff gave guest a plunger Room had a bad smell Staff not always available

Staff and location were great.

Room had an extremely musty (moldy) smell. May have been due to heavy cleaning chemicals, but very evident!

The rooms were a good size and while it is definitely not within walking distance of the main tourist hubs, it was off a main road that was a quick drive in.

Extremely dissatisfied. Air Wick plugins used in every room, obviously to mask the strong odor of pet urine. Carpet felt sticky, bathroom dirty and entry door lock was rusty so didn¿t operate correctly.