2.5-Star Hotel

The Lux Hotel & Conference Center, Ascend Hotel Collection

2468 State Route 414, Waterloo, NY - United States
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The Lux Hotel & Conference Center, Ascend Hotel Collection
1/32
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  • Policies
  • Amenities
  • Reviews
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$114
per night

2.5-Star Hotel

The Lux Hotel & Conference Center, Ascend Hotel Collection

2468 State Route 414, Waterloo, NY - United States
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Top Amenities:

Free Internet AccessFree ParkingHealth ServicesSwimming PoolRestaurantFitness CenterPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily FriendlyKid Friendly
Show All Amenities

Guest Rating

8

Very Good

Based on 255 reviews

Location Of Hotel

8.4

Hotel Cleanliness

8.4

Hotel Staff

8.7

Overall Quality

7.9

Show 50 Verified Reviews

About

Located 4 minutes' drive from Seneca Falls, this Waterloo hotel features an outdoor heated pool. The Montezuma Winery is less than 10 minutes’ drive away. Each room at the The Lux Hotel & Conference Center, Ascend Hotel Collection features free WiFi and a flat-screen cable TV. They are decorated in light colors, wood furnishings, and offer a microwave and a refrigerator. Guests can dine at Our Heritage Cafe for breakfast, lunch, and dinner while surrounded by historic memorabilia. Enjoy a variety of cocktails at Buoy's Lounge. The The Lux Hotel & Conference Center, Ascend Hotel Collection also has an on-site fitness center and a business center. Cayuga Lake State Park is 6 miles from the hotel. Seneca Falls town center is 5 minutes’ drive away.

Guest Policies

Check-in:

After 03:00 PM

Check-out:

Before 11:00 AM

Pets:

Pets are allowed. Charges may apply.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Free Parking
Health Services
Swimming Pool
Restaurant
Fitness Center
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly
Kid Friendly

Amenities & Services:

Accessible rooms through interior corridor available
Facilities for disabled guests available
Fitness center
Free Wi-Fi
Free parking
Hygiene certification
Kid-friendly dining
Microwave
Non-smoking property
On-site accessible restaurants/lounges
Outdoor pool
Pets allowed (charges may apply)
Refrigerator
Restaurant(s)
Wheelchair accessible

Guest Rating

8

Very Good

Based on 255 reviews

Location Of Hotel

8.4

Hotel Cleanliness

8.4

Hotel Staff

8.7

Overall Quality

7.9

Pros +

  • Full order breakfast included. Excellent location to cruise ship dock. Very clean.
  • The hotel has nice facilities, pool and was clean. It is closed to some restaurants and various grocery stores and very quite.
  • Great location for wine tasting vacation. Stayed there years ago when it was a Holiday Inn. Clean towels every day. Dinner in the restaurant was very good. Portions were large. Nice breakfast included. Room was clean.

Cons -

  • Old European style elevator was small and slow.
  • The maintanace is low, breakfast was very bad and we didn't get there on our 2nd morning even.
  • Hotel is "tired". Looked like it had been updated but workmanship in the bathroom was poor. Beautiful shower doors but had rust all around the tracks. Lights surrounding the mirror in the bathroom were half burned out. Nice big counter in the room but no mirror to use when other person was in the bathroom. No shelve where above the clothes rack. No place to get together with friends to play cards, etc. except at the pool. Reading room was a waste of space-better use would be a lounge with multiple chairs & tables.

Top Quotes:

"Friendly and helpful front desk. "

"It was very kid-friendly. "

"Restaurant had great food and service, all at an affordable price "

Business Traveler (33)

Solo Traveler (56)

Traveling as Couple (186)

Family with Young Children (143)

Family with Teens (16)

Senior Traveler (6)

Group Traveler (57)

Total (281)

10Kathy8/2/2025
Full order breakfast included. Excellent location to cruise ship dock. Very clean.
Old European style elevator was small and slow.
7Yaniv_p7/29/2025
The hotel has nice facilities, pool and was clean. It is closed to some restaurants and various grocery stores and very quite.
The maintanace is low, breakfast was very bad and we didn't get there on our 2nd morning even.
7Kathy7/29/2025
Great location for wine tasting vacation. Stayed there years ago when it was a Holiday Inn. Clean towels every day. Dinner in the restaurant was very good. Portions were large. Nice breakfast included. Room was clean.
Hotel is "tired". Looked like it had been updated but workmanship in the bathroom was poor. Beautiful shower doors but had rust all around the tracks. Lights surrounding the mirror in the bathroom were half burned out. Nice big counter in the room but no mirror to use when other person was in the bathroom. No shelve where above the clothes rack. No place to get together with friends to play cards, etc. except at the pool. Reading room was a waste of space-better use would be a lounge with multiple chairs & tables.
5Marvin7/28/2025
TV and remote did not work together. Plumbing was questionable

Room Options

1/4

King Room - Disability Access

183 sqft • 1 King

Accessible by liftAccessible roomAir conditioningAlarm clock

Room Details and Photos

1/7

2 Double Beds, Nonsmoking

183 sqft • 2 Double

Air conditioningAlarm clockBath or ShowerBlackout curtains

Room Details and Photos

Location

The Lux Hotel & Conference Center, Ascend Hotel Collection

2468 State Route 414, Waterloo, NY