The US Grant, A Luxury Collection Hotel, San Diego

Excellent location, and the hotel is very comfortable. The room is impeccably clean, maintained twice daily, and the restaurant is fantastic with terrific staff..

We experienced an inconvenience with the overnight staff as they lock the restrooms at midnight and do not allow access. The lady at the front desk on a couple of nights was very rude when we asked her to unlock the restroom for us, and she refused in an unfriendly manner. This situation is completely unreasonable.

Great location and very comfortable hotel

The location was great

The carpeting was dirty

Beautiful decor, especially the lobby. Staff are so polite and friendly. Good location.

Bathroom fittings a bit tired, especially the bath/shower function.

Hotel was very clean, attentive staff, excellent restaurant service both in restaurant and in room.

Area around the hotel is dirty. Not far from gas lamp district but the area is infested with human feces on sidewalk, people doing drugs, and homeless so would suggest you don't walk around. Drive to where ever you are going.

Beautiful hotel! The staff was so professional and accommodating! The concierge gave us wonderful dining suggestions and help getting around. We really loved our experience and would stay there again!

The neighborhood has a bit of homeless. the location is close to so much including the gas lamp area but the homeless is frustrating.

Beds are comfortable, central location, nice lobby and common areas.

Rooms are dirty and lack the cleanliness that should come with a luxury hotel. Many large stains on the walls, doors and headboards. Pretty sure a robe had been used and rehung as it was stained.City view was a view of trash, portapottys and homeless people - there was night time construction right outside the window during our stay.

Crab quiche was the best quiche I've ever had! Hotel was gorgeous, with a great location and interesting history.

Nothing

The room was spacious and extremely comfortable. The bathroom was very nice indeed. Hotel staff go out of their way to know who you are and support your needs at the hotel, not matter how small or large.

The Hotel has little control over this but the downtown area in SD is not as nice as it used to be. I'll leave it at that, but I spent a fair amount of money to stay at a hotel I remembered as extremely nice and comfortable only to be met with a local area that did not make a good impression on us upon arrival.

Beautiful bedroom although drawers not big enough for clothes. great location

For a 5 star hotel there was no facilities apart from a gym - no pool, no outside space. The bar which was not at all inviting was only open from 5-10pm. No atmosphere as there was no one around !