4.5 Star Hotel
Royal Hideaway Playacar - Adults only - All Inclusive
About
Royal Hideaway Playacar Adults Only All-Inclusive is a beachfront hotel that features an infinity pool and several relaxation pools. The bi-level oceanfront solarium decks offer ocean views. Champagne and a cool towel are provided on arrival. Royal Hideaway Playacar Adults Only All-Inclusive offers a wide range of massages and beauty treatments, including aromatherapy, facials and body wraps. These services are available at an additional cost. Royal Hideaway Playacar Adults Only All-Inclusive’s elegant rooms include a ceiling fan and individual climate control. All have free WiFi and a marble bathroom with spa bath. Bathroom amenities include a bathrobe, slippers and L'Occitane® toiletries. Unlimited meals, snacks and beverages are available at one of the resort’s 6 restaurants. Evening entertainment and daily activities are also provided. Guests can enjoy a wide range of outdoor activities, including shuffleboard, tennis, cycling and water sports such as sailing, and aqua aerobics. Cancún International Airport is about 37 mi away.
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Room Options
Deluxe Double or Twin Room
539 sqft • 1 King or 1 Queen
Room Details and Photos
Luxury Royal View
539 sqft • 1 King or 2 Queen
Room Details and Photos
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- Great beach! Staff was overall pretty great and good food. The dinners were much better than breakfast.
- pool waiter service
- The location and beach were great. Not over crowded like neighbor resorts and the seaweed that was washed up on shore was cleaned up every morning. This was not a daily occurrence at the neighboring resorts.
Cons -
- The room did not get vary cold, as I noticed in others reviews. The place was small which was nice but there was barely any activities / entertainment. I would have liked a walk around when we got there to understand where the restaurants and bars were.
- food was bland and nearly the same across different restaurants; check-in process was slow and cumbersome; front desk, room service, housekeeping were not accommodating and acted confused when we asked for basic supplies. The mini bar is not a bar.
- I stayed at this resort 5 years ago and loved it. I feel that it has gone a bit down hill. The food is not as good, I don¿t believe the top shelf alcohol is truly top shelf, the grounds are not lush and beautiful anymore. Not much music or entertainment.
Top Quotes:
"Nice location and nice facilities."
"The atmosphere and staff were wonderful."
"Overall very enjoyable holiday."
Business Traveler (2)
Solo Traveler (11)
Traveling as Couple (206)
Family with Young Children (22)
Family with Teens (1)
Senior Traveler (2)
Group Traveler (29)
Total (270)
Verified Hotel Guest
•Posted on: 4-26-2024
Great beach! Staff was overall pretty great and good food. The dinners were much better than breakfast.
The room did not get vary cold, as I noticed in others reviews. The place was small which was nice but there was barely any activities / entertainment. I would have liked a walk around when we got there to understand where the restaurants and bars were.
Verified Hotel Guest
•Posted on: 12-2-2023
pool waiter service
food was bland and nearly the same across different restaurants; check-in process was slow and cumbersome; front desk, room service, housekeeping were not accommodating and acted confused when we asked for basic supplies. The mini bar is not a bar.
Verified Hotel Guest
•Posted on: 12-1-2023
The location and beach were great. Not over crowded like neighbor resorts and the seaweed that was washed up on shore was cleaned up every morning. This was not a daily occurrence at the neighboring resorts.
I stayed at this resort 5 years ago and loved it. I feel that it has gone a bit down hill. The food is not as good, I don¿t believe the top shelf alcohol is truly top shelf, the grounds are not lush and beautiful anymore. Not much music or entertainment.
Gurmesh
•Posted on: 11-30-2023
The staff were attentive and location perfect.
The room was somewhat outdated. Plus we were near the entertainment which would go on until midnight. Noisy and affected our sleep.
Top Amenities:
Guest Policies
Check-in:
After 03:00 PM
Check-out:
Before 12:00 PM
Pets:
Pets are not allowed.
Important Info:
Some optional features and services are not included in the room rate, including tours and excursions, deep-sea fishing, golf nearby, private tennis lessons, motorized water sports, spa services, salon services, car rentals, laundry and dry cleaning services. White-soled sport shoes are required to use the tennis courts. Please note that guests booking 11 or more rooms may be contacted by the property to make the payment within the next 72 hours to guarantee the reservation. Dress Code All evening restaurants are A-la-carte and reservations are required. A dress code applies according to each restaurant. Ventanas, Palazzo, Azia and Club Royale - Formal: Gentlemen must wear shirt with long or short sleeve, or polo shirt; Elegant or casual long trousers and closed discreet shoes, except sandals. Ladies must wear formal or casual attire; Dress or skirt, long pants, short or bermudas, and elegant or casual footwear. The use of jeans, sports or running shoes, beach sandals as well as neckless shirts is restricted. The Grill and Spices - Casual: Neckless T-shirts, jeans, shorts and casual or sporty footwear, both Ladies and Gentlemen, are permitted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Features & Amenities
Highlighted Amenities:
Amenities & Services
location
Royal Hideaway Playacar - Adults only - All Inclusive
Lote Hotelero Nr. 6 Fracc. Playacar, Playa Del Carmen,
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- Royal Hideaway Playacar - Adults Only - All Inclusive