Dan Panorama Jerusalem Hotel

The Breakfast

I booked under my wife’s name because she is not an Israeli citizen, but when I arrived I was told I had to pay VAT because I am Israeli.

Free breakfast, lots of choices.

They would not let me bring my bicycle into my room. No reason was given, just that it was not allowed by security.

Location and breakfast are excellent

Close walk to everything but not in the middle of all the chaos. Room was large and comfortable.

NA

Food is excellent. Room was spacious by Israeli standard. Elevators were very good. Location is perfect for walking to the Kotel or bussing to the center of town. There is a shul around the corner (Ohel Yitzchok) if you need it.

Shabbos meals were expensive but within the norm for Jerusalem.

The staff at the reception were very good:John,Oded and Saloom!!

The view from my room (the attached image is a zoom view into the old City) and the availability of newspapers in English at breakfast. Staff was helpful almost all the time. The central location is a plus.

there could have been more fresh fruit at breakfast.

Location. Size of room. Comfortable. cleanStaff very accommodating

No caffeine free americano or other decaf coffee other than instant decaf

Salum should be running your hotel. He was so gracious all smiles all the time, would do anything to. Ake sure guests were happy and comfortable. Size of the suite was nice.

Breakfast was pretty basic, not really so good. Gym needs work. Not good at all.

Hotel location. Live music. Helpful staff.

Very limited parking lots. The hotel was fully loaded and little bit messy and not organized in lobby and especially in restauran. Staff made his maximum efforts.The hotel needs upgrade

Good location hood dinner buffet

Breakfast was not up to par minomal pastries low selection of eggs et al

Bathrobes and talking with the doorman, Yochai.

The breakfast was all pretty tasteless. I would have rather sacrificied quantity for quality. If they had cut the variety in half but focused on better quality, it would have made a big difference. The fruit was inedible, and that is mostly what I eat at breakfast. The jams were artificial tasting. Even the little containers of yogurt were bad. That's hard to do in Israel which has really good yogurt overall. Really disappointed that out of at least 100 items, the only thing that was edible was the Halva and I don't eat candy for breakfast. We completely skipped breakfast one morning and ate power bars we brought from home. We checked in and the room was very warm. There was no way to cool it off so the front desk told us to open the window. Without a screen on the window, that was not an acceptable option for us. We were told all of the rooms in the hotels were just as warm. When we said that we were planning to move to another hotel, even though we would lose the price of one night's payment, we were moved to a room on the penthous level with climate control. It was a very large room; however, if this is the best they have, it was still pretty pathetic by American standards. There was a very loud party in the conference room next door. We were told that it would be over by 9PM. That was not the case. We stayed at the hotel last year and thought it was adequate then. However, it has seriously gone downhill. We stayed four nights and housekeeping never made it up to our floor and we never saw them on other floors. We had to go to the front desk every time we needed something as minimal as toilet paper. Then, of course, we had to tip the guy each time we requested an item that should have been provided by housekeeping who was never anywhere to be found.There was no place to purchase soda or snacks and the stores were closed on Shabbat. Not a comfortable hotel.

The coffee table, no parking!!!!!

I didn't have parking in your hotel , so I should be moved my car every two hours!!!! and to pay for it!!. You didn't tell me that before.

The location can't be beat. We walked everywhere.The room was a nice size, but dated. It could use a facelift.The breakfast during the week was not great - the weekend much better probably because they were busier on the weekend.

Meals were very good. Extra Saturday meals were also good but very large crowd that checked in minutes before Friday night. Hotel is quiet in great location and great value for our large family that stayed in multiple rooms.

Excellent service. The staff was very welcoming and couldn’t do enough for us without exception. Food at breakfast was plentiful with much variety

Location was great. Staff was helpful. Cleanliness was excellent.

We have no negatives.

Very good location. Staff was super friendly and helpful.Good breakfast.

Official check-in time in Booking.com was 14:00. In reality, our room was not available before 17:00.Value for money not very high, though the overall experience was good.

Location

Lack of staff, of cleanliness, state of the dining room, appalling upkeep

Great central location. Walk distance to everything. Excellent breakfast. Very nice staff, any problem was treated immediately.