Jashita Hotel

Everything! Setting, service, accommodations and food were all awesome! Can't think of anything that could be done better. Beach and activities were outstanding - snorkeling, kayaking and paddle boarding just in front of hotel was tremendous.

That I only had 5 nights there.

Very private

The Level of hotel Its a way far 5 stars 1) Beach not for swimming , a lot corals 2) there is Only one Restaurant3) Dirty road to hotel 4) no elevator to 3 rd floor

Cozy, small boutique hotel. Nice beach and top - real - Italien restaurant

Beautiful location, quiet, exclusive, serene atmosphere. Very nice staff and good restaurant.

The bed and pillows were not very comfortable for us.

Super friendly and helpful staff, very accommodating Great inclusive breakfast (basically AYCE order)Decent cocktails at the barBeautiful beach and activities

Pools (private and shared) were not heated on cold daysBugs in bathroom (the window was not properly sealed)

Lovely location, but you need a car. Comfortable room.

Could’ve been a bit more plush for the money. Food choice in restaurant could’ve been a bit better.

It’s a nice hotel, more for older folks.

Everything’s upcharge, nothing is included, it’s far away from everything and it’s mainly older people there.

It was a really beautifully designed boutique hotel, very artistic and beautiful. Amazing location, food was good credible and service was fantastic. Wholeheartedly recommend. ❤️??

Nothing., there was a little noise from building work but they were very supportive and responsible

Cleanness, space, restaurant & staff

No gym

Service was excellent. Employees knew our names, food preferences, were very accommodating. Decor is tasteful, classy and understated. Enjoyed the sofas by the pool and at beach instead of the usual lounge chairs. C

Would have appreciated a Magnifying mirror in bath room for makeup application. Food was good. Would like to see adddition of more Mexican and local dishes on menu. without removing what is there. Our Friends room smaller.

This hotel is exceptional! Everything from the staff, the rooms, the hotel grounds, to the food, was great. I came with my family, including 3 year children (6 / 4 / 1). The staff was unbelievable in how friendly and attentive they were. There is a specific pool for children, so they stay out of the adult pool, but it is serene. The overall vibe of the hotel is pretty chill and even though there were a few other families with children, it seems to still be fairly low key.Our room was a 2 king bed with a massive terrace and private pool. The room itself was a great size, super clean and offered everything we needed. The grounds and design aesethic at the hotel are gorgeous. I'd highly recommend checking Jashita out.

- It is a bit isolated, so you go to stay at this hotel or else you need to drive elsewhere.- The chlorine in the pool turned my son's hair and wive's a bit green.

We had a room with direct access and a view of the sea

everything perfect, maybe one thing, the cocktails were over expensive, 350mxn with 15% tip is 400mxn (22€). Even in Paris or London that is something. But there was a good choice of wine !

What can we say about this stunning hotel?! By far one of the best we have stayed at. The architecture, style, the food (possibly the best hotel restaurant we’ve ever eaten at), the pool, the beach, the spa…everything was pretty much perfect. We had quite a windy day during our stay, which resulted in quite a few mosquitos in the bathroom - hotel services were incredibly quick to come to the room and remove these for us. The bay itself is so picturesque and serene - being a bay, the waves never get too rough, which is perfect for the activities that come as part of the price. All of the staff went consistently above and beyond and little extras like providing a packed breakfast/lunch whilst we were out on early excursions were lovely touches. Amazing, amazing hotel.

The only drawback for us was the lack of gym. Not necessarily an essential on holiday, but we would have liked to have a treadmill, as there’s not much of an option to run in the area.

quit, clean, well-decorated, beautiful. breakfast was very good.

property is fine but the exchange rate they play where they convert from the booked USD to pesos at a bad rate so when it shows up on your credit card it is higher than the original booking price is really beneath them for a high class property, just to squeeze a few bucks extra. Quote me and book with a peso denominated price, then. Left a bad taste. Staff were friendly, competent and helpful. Overall a good experience. the restaurant food and service is quite good as well.

Most breathtaking location, food, people and experience. From the staff at the reception to the waiters in the restaurant, me and my partner felt taken care of in every way. Even though there’s no phones in the hotel rooms we could contact the reception through WhatsApp which was so much more convenient. I was able to text them while by the pool to make massage reservations instead of going there or having to call from the room like one usually has to. The ritual in the spa by the beach was such a unique experience and it was amazing waking up and going to the yoga class. We had a late checkout and were able to squeeze in a boat tour. It was so so cool! The weather was perfect, the ocean was absolutely beautiful and the crew was really informative. After our snorkel there was ceviche and fresh fruit served. Now that is service. We can’t wait to come back

The location was good, however not walking distance from the main beach of tulum

Everything except from the location was terrible. The room was full of misquotes, you could hear every sound coming feom the kitchen amd the near rooms, and we could therefore not sleep before 12 at night and after 6 in the morning. The facilities of this hotel are not even near a 5 star hotel, starting from the gym which doesn’t exist. There is no one in the reception desk between 11 at night to seven in the morning, so if anything is needed at that time noone is there to help, except from a guard who doesn’t speak english at all. Generally the approach of the staff was unprofessional and most of them didn’t know well English either. The whole common space (which was very small) smelled from the kitchen (mostly fried food). I cannot understand how this hotel has managed to be rated as a 5 star hotel with very basic amenities missing, and of course nit to mention that the price per night is ridiculously high!! Don’t go there, you will ruin your holidays!!!!

peaceful and comfy. staff was friendly and attentive.

was pretty remote but that was ok

The location is idea--away from the beach dance party set on an idyllic bay. The staff were superb--kind, efficient, and always there with any request. The rooms were well appointed and the views cannot be beat. The pool. I mean...the pool alone is magic.

We were there during the slow time which meant renovations before the crowds come back. But the hotel and restaurant staff were super accommodating. They offered complimentary massages and were great about telling us times when the noise would be loudest. Only downside is that there wasn't a gym. Some of the dishes at the restaurant were great while others were so-so.

Fantastic location, right on a private beach in Soliman Bay. Great restaurant with breakfast inclusive.

For the expensive price, the rooms are OK and a little bare on furniture. During the heavy rainy season, our room was semi-flooded one evening when the showers were extreme. The hours of operations on the pool and the kayaking & canoe equipment was frustrating, only available from 9-5pm (when typically after 5pm is the best time to go out and kayak out of the hot Tulum sun).

Food was amazing, and about what I expected prize wise. Beach was small, secluded, quiet, and private which is what I was looking for. The bay was great for swimming and snorkeling.

There was a faint odor of sea weed from time to time. Otherwise, everything met expectations.