3.5 Star Hotel
The Reef Playacar Resort & Spa-Optional All Inclusive

About
Located in Playa del Carmen, a 4-minute walk from Playacar Beach, The Reef Playacar Beach Resort & Spa-Optional All Inclusive provides accommodations with free bikes, free private parking, an outdoor swimming pool and a fitness center. With a garden, the property also has a terrace, as well as a bar. Providing free WiFi throughout the property, the non-smoking resort features a sauna and karaoke. The resort will provide guests with air-conditioned rooms with a closet, a safety deposit box, a flat-screen TV, a balcony and a private bathroom with a shower. Guests at The Reef Playacar Beach Resort & Spa-Optional All Inclusive can enjoy a buffet or a continental breakfast. At the accommodation you'll find a restaurant serving American, Italian and International cuisine. A gluten-free option can also be requested. Guests can enjoy the spa and wellness center, organise trips at the tour desk, or rent a car to explore the surroundings. You can play pool, table tennis and tennis at The Reef Playacar Beach Resort & Spa-Optional All Inclusive, and the area is popular for snorkeling and cycling. Speaking English and Spanish at the reception, staff are willing to help at any time of the day. ADO International Bus Station is 1.1 miles from the resort, while Playa del Carmen Maritime Terminal is a 19-minute walk from the property. Cozumel International Airport is 22 miles away, and the property offers a paid airport shuttle service.
Guest Rating
Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Room Options
Premium Room, 1 King Bed
291 sqft • 1 King
Room Details and Photos
Premium Room with 2 Double Beds
323 sqft • 2 Double
Room Details and Photos
Guest Rating
Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- The beach area
- It is on the beach
- I really liked the hotel staff and their service. The food was awesome and the drinks were great. I would love to go to this hotel again. I would highly recommend my family and friends to go to this resort.
Cons -
- Dirty pool with many kids
- The rooms are very noisy...you can hear all of the noise from people outside and from the rooms around you. I would never stay at this hotel again.
- The mysterious "concierge". Everytime I asked a question, I was referred to the internet. Just couldn't figure out what she did or how to use her.
Business Traveler (54)
Solo Traveler (152)
Traveling as Couple (817)
Family with Young Children (501)
Family with Teens (1)
Senior Traveler (10)
Group Traveler (262)
Total (1726)
Johan
•Posted on: 5-5-2025
The beach area
Dirty pool with many kids
Nick
•Posted on: 6-16-2016
It is on the beach
The rooms are very noisy...you can hear all of the noise from people outside and from the rooms around you. I would never stay at this hotel again.
Harpreet
•Posted on: 3-16-2015
I really liked the hotel staff and their service. The food was awesome and the drinks were great. I would love to go to this hotel again. I would highly recommend my family and friends to go to this resort.
Verified Hotel Guest
•Posted on: 3-2-2015
Very comfortable. Food was very good. Drinks were excellent. Location is perfect.
The mysterious "concierge". Everytime I asked a question, I was referred to the internet. Just couldn't figure out what she did or how to use her.
Top Amenities:
Guest Policies
Check-in:
After 03:00 PM
Check-out:
Before 12:00 PM
Pets:
Pets are not allowed.
Important Info:
Please note that the charge for the extra person depends on the season and should be paid upon check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.
Features & Amenities
Highlighted Amenities:
Amenities & Services
location
The Reef Playacar Resort & Spa-Optional All Inclusive
Paseo Xaman - Ha S/N, Playacar, Playa Del Carmen,
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