3.5 Star Hotel

The Reef Playacar Resort & Spa-Optional All Inclusive

Paseo Xaman - Ha S/N, Playacar, Playa Del Carmen, - Mexico
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The Reef Playacar Resort & Spa-Optional All Inclusive
1/74

About

Located in Playa del Carmen, a 4-minute walk from Playacar Beach, The Reef Playacar Beach Resort & Spa-Optional All Inclusive provides accommodations with free bikes, free private parking, an outdoor swimming pool and a fitness center. With a garden, the property also has a terrace, as well as a bar. Providing free WiFi throughout the property, the non-smoking resort features a sauna and karaoke. The resort will provide guests with air-conditioned rooms with a closet, a safety deposit box, a flat-screen TV, a balcony and a private bathroom with a shower. Guests at The Reef Playacar Beach Resort & Spa-Optional All Inclusive can enjoy a buffet or a continental breakfast. At the accommodation you'll find a restaurant serving American, Italian and International cuisine. A gluten-free option can also be requested. Guests can enjoy the spa and wellness center, organise trips at the tour desk, or rent a car to explore the surroundings. You can play pool, table tennis and tennis at The Reef Playacar Beach Resort & Spa-Optional All Inclusive, and the area is popular for snorkeling and cycling. Speaking English and Spanish at the reception, staff are willing to help at any time of the day. ADO International Bus Station is 1.1 miles from the resort, while Playa del Carmen Maritime Terminal is a 19-minute walk from the property. Cozumel International Airport is 22 miles away, and the property offers a paid airport shuttle service.

Guest Rating

7.6

Good

Based on 361 reviews

Location Of Hotel

8.9

Hotel Cleanliness

8.5

Hotel Staff

8.2

Overall Quality

7.8
Show 4 Verified Reviews

Room Options

1/17

Premium Room, 1 King Bed

291 sqft • 1 King

Air conditioningAlarm clockBalconyBath or Shower

Room Details and Photos

1/6

Premium Room with 2 Double Beds

323 sqft • 2 Double

Air conditioningAlarm clockBalconyBath or Shower

Room Details and Photos

Guest Rating

7.6

Good

Based on 361 reviews

Location Of Hotel

8.9

Hotel Cleanliness

8.5

Hotel Staff

8.2

Overall Quality

7.8

Pros +

  • The beach area
  • It is on the beach
  • I really liked the hotel staff and their service. The food was awesome and the drinks were great. I would love to go to this hotel again. I would highly recommend my family and friends to go to this resort.

Cons -

  • Dirty pool with many kids
  • The rooms are very noisy...you can hear all of the noise from people outside and from the rooms around you. I would never stay at this hotel again.
  • The mysterious "concierge". Everytime I asked a question, I was referred to the internet. Just couldn't figure out what she did or how to use her.

Business Traveler (54)

Solo Traveler (152)

Traveling as Couple (817)

Family with Young Children (501)

Family with Teens (1)

Senior Traveler (10)

Group Traveler (262)

Total (1726)

1.0

Johan

•

Posted on: 5-5-2025

The beach area

Dirty pool with many kids

5.0

Nick

•

Posted on: 6-16-2016

It is on the beach

The rooms are very noisy...you can hear all of the noise from people outside and from the rooms around you. I would never stay at this hotel again.

10.0

Harpreet

•

Posted on: 3-16-2015

I really liked the hotel staff and their service. The food was awesome and the drinks were great. I would love to go to this hotel again. I would highly recommend my family and friends to go to this resort.

8.0

Verified Hotel Guest

•

Posted on: 3-2-2015

Very comfortable. Food was very good. Drinks were excellent. Location is perfect.

The mysterious "concierge". Everytime I asked a question, I was referred to the internet. Just couldn't figure out what she did or how to use her.

Top Amenities:

BeachfrontFree Internet AccessFree ParkingHealth ServicesSwimming PoolSwimming PoolAirport ShuttleRestaurantFitness CenterSpaSpaNo Smoking Rooms/FacilitiesHot tub/WhirlpoolFamily FriendlyKid Friendly
Show All Amenities

Guest Policies

Check-in:

After 03:00 PM

Check-out:

Before 12:00 PM

Pets:

Pets are not allowed.

Important Info:

Please note that the charge for the extra person depends on the season and should be paid upon check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.

Features & Amenities

Highlighted Amenities:

Beachfront
Free Internet Access
Free Parking
Health Services
Swimming Pool
Swimming Pool
Airport Shuttle
Restaurant
Fitness Center
Spa
Spa
No Smoking Rooms/Facilities
Hot tub/Whirlpool
Family Friendly
Kid Friendly

Amenities & Services

Airport shuttle (charges may apply)
Daily disinfection
Family rooms
Fitness center
Free Wi-Fi
Free parking
Hot tub/Whirlpool
Hygiene certification
Kid-friendly dining
Kids facilities
Kids' pool
Non-smoking property
Outdoor pool
Private beach
Professional cleaning services
Refrigerator
Restaurant(s)
Spa services
Spa/sauna

location

The Reef Playacar Resort & Spa-Optional All Inclusive

Paseo Xaman - Ha S/N, Playacar, Playa Del Carmen,

Top Hotel Destinations

$197
per night