3.5 Star Hotel

The Reef Playacar Resort & Spa-Optional All Inclusive

Paseo Xaman-Há, Retorno Sayil, S/N., Playa Del Carmen, - Mexico
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The Reef Playacar Resort & Spa-Optional All Inclusive
1/68

About

Beachfront Location The Reef Playacar Beach Resort & Spa in Playa del Carmen offers direct beachfront access with Playacar Beach just a 4-minute walk away. Guests can enjoy stunning sea views and relax on the sandy shores. Spa and Wellness The resort features a spa and wellness center, sauna, and fitness center. Additional facilities include a swimming pool with a view, yoga classes, aerobics, cycling, and snorkeling. Free WiFi is available throughout the property. Dining Options A family-friendly restaurant serves American, Italian, and international cuisines with brunch, lunch, dinner, and high tea. Breakfast includes champagne, local specialties, warm dishes, juice, fresh pastries, pancakes, cheese, and fruits. Nearby Attractions Located 1 mi from Playa del Carmen Maritime Terminal and 1.1 mi from ADO International Bus Station, the resort is 22 mi from Cozumel International Airport. Nearby attractions include Xel Ha (30 mi) and Xcacel-Xcacelito (29 mi).

Guest Rating

7.5

Good

Based on 315 reviews

Location Of Hotel

8.9

Hotel Cleanliness

8.5

Hotel Staff

8.2

Overall Quality

7.8
Show 4 Verified Reviews

Room Options

1/18

Premium Room, 1 King Bed

291 sqft • 1 King

Air conditioningAlarm clockBalconyBath or Shower

Room Details and Photos

1/10

Premium Room with 2 Double Beds

323 sqft • 2 Double

Air conditioningAlarm clockBalconyBath or Shower

Room Details and Photos

Guest Rating

7.5

Good

Based on 315 reviews

Location Of Hotel

8.9

Hotel Cleanliness

8.5

Hotel Staff

8.2

Overall Quality

7.8

Pros +

  • The beach area
  • It is on the beach
  • I really liked the hotel staff and their service. The food was awesome and the drinks were great. I would love to go to this hotel again. I would highly recommend my family and friends to go to this resort.

Cons -

  • Dirty pool with many kids
  • The rooms are very noisy...you can hear all of the noise from people outside and from the rooms around you. I would never stay at this hotel again.
  • The mysterious "concierge". Everytime I asked a question, I was referred to the internet. Just couldn't figure out what she did or how to use her.

Business Traveler (54)

Solo Traveler (152)

Traveling as Couple (817)

Family with Young Children (501)

Family with Teens (1)

Senior Traveler (10)

Group Traveler (262)

Total (1726)

1.0

Johan

Posted on: 5-5-2025

The beach area

Dirty pool with many kids

5.0

Nick

Posted on: 6-16-2016

It is on the beach

The rooms are very noisy...you can hear all of the noise from people outside and from the rooms around you. I would never stay at this hotel again.

10.0

Harpreet

Posted on: 3-16-2015

I really liked the hotel staff and their service. The food was awesome and the drinks were great. I would love to go to this hotel again. I would highly recommend my family and friends to go to this resort.

8.0

Verified Hotel Guest

Posted on: 3-2-2015

Very comfortable. Food was very good. Drinks were excellent. Location is perfect.

The mysterious "concierge". Everytime I asked a question, I was referred to the internet. Just couldn't figure out what she did or how to use her.

Top Amenities:

BeachfrontFree Internet AccessFree ParkingHealth ServicesSwimming PoolSwimming PoolAirport ShuttleRestaurantFitness CenterSpaSpaNo Smoking Rooms/FacilitiesHot tub/WhirlpoolFamily FriendlyKid Friendly
Show All Amenities

Guest Policies

Check-in:

After 03:00 PM

Check-out:

Before 12:00 PM

Pets:

Pets are not allowed.

Important Info:

Please note that the charge for the extra person depends on the season and should be paid upon check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.

Features & Amenities

Highlighted Amenities:

Beachfront
Free Internet Access
Free Parking
Health Services
Swimming Pool
Swimming Pool
Airport Shuttle
Restaurant
Fitness Center
Spa
Spa
No Smoking Rooms/Facilities
Hot tub/Whirlpool
Family Friendly
Kid Friendly

Amenities & Services

Airport shuttle
Daily disinfection
Family rooms
Fitness center
Free Wi-Fi
Free parking
Hot tub/Whirlpool
Hygiene certification
Kid-friendly dining
Kids facilities
Kids' pool
Non-smoking property
Outdoor pool
Private beach
Professional cleaning services
Refrigerator
Restaurant(s)
Spa services
Spa/sauna

Top Hotel Destinations

$187
per night