4 Star Hotel

Viva Azteca by Wyndham, A Trademark All Inclusive Resort

Paseo Xaman-Ha, Lote Hotelero No 8, Fracc. Playacar, Playa Del Carmen, Mexico View Map

$450 nightly

includes all fees

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Viva Azteca by Wyndham, A Trademark All Inclusive Resort1/100
Viva Azteca by Wyndham, A Trademark All Inclusive Resort photo 2
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Viva Azteca by Wyndham, A Trademark All Inclusive Resort

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About

Nestled along the beautiful pristine beaches of Mexico's Riviera Maya, this all-inclusive resort offers state-of-the-art amenities, and endless recreational activities that the entire family can enjoy. Guests at the Viva Wyndham Azteca are free to use the facilities at the sister property Viva Wyndham Maya, located within a few steps. With a variety of water sports, top-rated golf courses, children's programs, and nightly entertainment, there is something for everyone. The all-inclusive package offers all meals and snacks; unlimited cocktails, beverages and wine; a cocktail to welcome you upon your arrival; unlimited non-motorized sports; taxes and gratuities; daily activities’ programs Guests at the Viva Azteca can relax in the resort's tropical atmosphere by one of the spacious swimming pools, browse for gifts in the on-site gift shop or plan the day's adventure with the on-site tour desk. In addition, guests are able to enjoy, at no additional charge, the Don Diego Mexican Restaurant, the Portofino Mediterranean restaurant, the Italian Pizza Pasta restaurant Miramare and the Fusion restaurant Viva Café at the sister resort Viva Wyndham Maya. Guests at the Viva Azteca By Wyndham are free to use the facilities at the sister property Viva Maya By Wyndham,. Stay at one, play at two resorts is the best way to enjoy your vacation.

219 Reviews

7.7Good

What Guests Say

  • “The location on the beach is awesome!”
  • “The staff was incredibly professional and helpful.”
  • “Wonderful food.”
Show 50 Verified Reviews

Top Amenities

  • Swimming Pool
  • Restaurant
  • Free Internet Access
  • Free Parking
  • Spa
  • Fitness Center
  • Accessible Rooms / Facilities
  • Free Breakfast
Show All Amenities

Room Options

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Superior Queen Room with Ocean View and Two Queen Beds, Non-Smoking1/3

Superior Queen Room with Ocean View and Two Queen Beds, Non-Smoking

377 sqft • 2 Queen

  • Air conditioning
  • Crib(s)
  • Hair dryer
  • Iron and ironing board
Superior Pool King Room with  One King Bed, Non-Smoking1/3

Superior Pool King Room with One King Bed, Non-Smoking

377 sqft • 1 King

  • Air conditioning
  • Crib(s)
  • Hair dryer
  • Iron and ironing board
Superior Garden Queen Room with Two Queen Beds, Non-Smoking1/4

Superior Garden Queen Room with Two Queen Beds, Non-Smoking

377 sqft • 2 Queen

  • Air conditioning
  • Crib(s)
  • Garden view
  • Hair dryer
Superior Pool Room with Two Queen Beds, Non-Smoking1/4

Superior Pool Room with Two Queen Beds, Non-Smoking

377 sqft • 2 Queen

  • Air conditioning
  • Crib(s)
  • Hair dryer
  • Iron and ironing board
Superior Garden, 1 King Bed, Non-Smoking1/4

Superior Garden, 1 King Bed, Non-Smoking

377 sqft • 1 King

  • Air conditioning
  • Baby Cot
  • Balcony
  • Bath or Shower
Accessible Garden View, 1 Queen Bed, Non-Smoking1/4

Accessible Garden View, 1 Queen Bed, Non-Smoking

377 sqft • 1 Queen

  • Accessible room
  • Air conditioning
  • Balcony
  • Bath or Shower

Room Details and Photos

Room Amenities

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    What Guests Loved

    7.7
    Good

    Based on 219 reviews

    Pros +

    • Clean, staff was nice and LOVED the forest look
    • Beach, staff
    • Beach and pool

    Cons -

    • Food choices, lack of local transportation
    • I did not like that the security guard at the hotel entrance insisted to know where we came from. We drove in via taxis about 6 times and on the last taxi entrance the guard wanted to know specifically where we were coming from. I reported him
    • Minor complaints: seaweed on beach that they do try to clean up, no swim-up bar in pool, and no poolside/beachside waiter service.
    10JonathanPosted on: 6-24-2024

    Clean, staff was nice and LOVED the forest look

    9Verified Hotel GuestPosted on: 4-11-2024

    Beach, staff

    Food choices, lack of local transportation

    4Verified Hotel GuestPosted on: 7-7-2023

    Beach and pool

    I did not like that the security guard at the hotel entrance insisted to know where we came from. We drove in via taxis about 6 times and on the last taxi entrance the guard wanted to know specifically where we were coming from. I reported him

    9Verified Hotel GuestPosted on: 2-25-2023

    Beach and pool were beautiful. Lots of chairs available to use. Resort was very clean. Staff were hardworking and helpful. Food was average but fine. Very close to main drag in PDC. Situated in a pretty neighborhood. Good value.

    Minor complaints: seaweed on beach that they do try to clean up, no swim-up bar in pool, and no poolside/beachside waiter service.

    4EmilePosted on: 1-2-2023

    Friendly hard working staff. The common area facilities are clean and very well kept. The activities the staff and the resort offer are very engaging.

    The food and beverages for our entire 10 day stay were sub par. Other than the fresh fruits and a very small salad section, the food was not good. The rooms are small and dated.

    6KimPosted on: 9-2-2022

    Front desk staff and excursion staff very helpful.

    Food could of been better. Not enough staff for drinks of anykind Beach was full of seaweed

    1ChancePosted on: 7-10-2022

    The room was nice and quiet.

    The hotel doesn¿t restock room fridge, the food is disgusting and we got food poisoning, nothing is air conditioned - even the buffet (barf), staff was unfriendly, front desk is slow, there¿s no pool bar. Worst experience EVER.

    4RicardoPosted on: 6-27-2022

    Gated

    Where do I start the food was horrible lacked flavor And we all got sick. The drinks tasted horrible like medicine I don't know what they used but even the beer and wine were so gross! Do not stay here for the all inclusive NOT WORTH IT !

    9Verified Hotel GuestPosted on: 5-2-2022

    Layout and pool location. Access to the beach was great too.

    The food was just ok at times, and a couple times not ok on flavor or temperature. Overall, that is the only thing I would correct is the food selection, flavor and presentation. Portofino was an excellent Mediterranean restaurant, Great service and food

    8Verified Hotel GuestPosted on: 4-16-2022

    nice large beach , good for walking. beautiful grounds. small resort so rooms are close to pool and beach. nice staff and very comfy beds!

    food was not great, poolside snack bar understaffed and disappointing.

    9Verified Hotel GuestPosted on: 3-1-2021

    Beach area was nice. Wait for drinks was minimal to none at bar.

    Buffet was merely okay. We had one of the few rooms with a jacuzzi but it sat low enough that you couldn¿t see over the wall when in it and the aerators didn¿t work, though I didn¿t try until the last night because of the limited view and didn¿t ask fixin

    9MakaylaPosted on: 5-29-2019

    We really enjoyed our stay at this resort, but the main thing we enjoyed is we were able to walk to the sister resort. We had double the restaurants to try and double the fun activities to participate in. We paid for one resort and got to enjoy two.

    Our stay was great, but there was one thing that threw us off and that was they didn't have wash clothes. I wish this was something we knew a head of time because we would have brought our own. We had to use towels to wash our face and bodies.

    5MichaelPosted on: 3-31-2018

    The location

    The food was basically the same every day, and marginal at best. The beach area was never cleaned at night, and there were cups near chairs from the night before. The rooms needed maintenance, especially the bathroom. The beach bathroom was dirty.

    9Verified Hotel GuestPosted on: 3-13-2018

    Great hotel with friendly staff. Nice location in Playacar. Rooms are basic but most of our time was not in the rooms. Entertainment folks were fun.

    Only allowed 2 fine dinning reservations for a 6 night stay, that is pretty shabby. Concierge required to sell timeshares pretty hard which torches some of the experience.

    8EduardoPosted on: 10-8-2017

    Staff was very good, very good meals and entertainment.

    The rooms are average and the mattresses are yelling for unable update

    10DavidPosted on: 9-10-2017

    The beach, different activities,food, mojitos were delicious.

    Wifi was a little poor for people with international cell service. Breakfast was good not not much variety.

    9EduardoPosted on: 6-30-2017

    Very friendly personel, animation group was wonderful, very goood meals at every time.

    They charged some phone calls that I didn't do it, thats why I made a complain and pay for it, but up to now nobody respond.

    8Verified Hotel GuestPosted on: 3-16-2017

    Staff was very nice and pleasant the food was good

    The only thing that I didn't like is that they were no washcloths in the bathroom we asked but they sent us hand towels but the manager got us some after being there for 3days. I don't think the housekeeper understood us

    9AliciaPosted on: 12-28-2016

    The staff was incredibly professional and helpful

    Another couple in our party booked and paid for an ocean view. Upon arrival, it was not available. The room they put them in at 7:00 pm wasn't even cleaned from the previous guest. The next day, the manager upgraded them, but it was quite a hassle.

    10ByanksPosted on: 9-5-2016

    I think the buffet and 24 hour bar/food at the beach is amazing! Not to mention how awesome all the staff were, they were always so cheerful and helpful it really made the stay pleasurable. The location on the beach is awesome!

    Amenities & Policies

    Amenities

    Swimming & Soaking

    • Swimming Pool
    • Hot tub/Whirlpool
    • Outdoor pool

    Fitness & Spa

    • Fitness Center
    • Spa

    Food & Drinks

    • Free Breakfast
    • Restaurant

    Media & Technology

    • Free Internet Access

    Transportation

    • Free Parking

    Health & Safety

    • Health Services
    • Daily disinfection
    • Hygiene certification
    • Professional cleaning services

    Accessibility

    • Handicapped Rooms/Facilities
    • Accessible rooms through interior corridor available
    • Facilities for disabled guests available
    • Wheelchair accessible

    Kid Friendly

    • Family Friendly
    • Kid Friendly
    • Books, DVDs, music for children
    • Kids facilities

    General

    • All inclusive
    • No Smoking Rooms/Facilities
    • Refrigerator

    Guest policies

    Check-inAfter 3:00 PM
    Check-outBefore 12:00 PM
    InternetFree Wi-Fi is available.
    ParkingFree parking is available.
    Children & Extra BedsTo see correct prices and occupancy info, add the number and ages of children in your group to your search.
    PetsPets are not allowed.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    Guests under Reservation's name must present their photo ID and credit card will be required. The reservation name must match with credit card given when making the reservation. Otherwise reservation will be canceled automatically. Please note that the restaurants available at Viva Wyndham Maya, require a reservation and are subject to availability. Please note that the use of the safety-deposit box has an extra fee. The all-inclusive package offers all meals and snacks; unlimited cocktails, beverages and wine; a cocktail to welcome you upon your arrival; unlimited non-motorized sports; daily activities’ programs. An environmental fee of US$1.41 per night is not included and need to pay upon arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Location

    Viva Azteca by Wyndham, A Trademark All Inclusive Resort

    Paseo Xaman-Ha, Lote Hotelero No 8, Fracc. Playacar, Playa Del Carmen

    Discover the AreaRiviera Maya - Playa Del Carmen

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