Hotel Hasselberg

Very clean; good amenities; friendly people at the desk; close to the venue events.

Clean room, comfortable beds, lovely balcony with a divine sunrise view

Code based room key looks fancy, but any code with the same digits work, simple codes, and it also stops recognizing the code and you are locked out of your room. No 24/7 reception, good luck getting back to your room. No security and locked building doors either, if I did have company traveling with me, I would freak out sleeping in that hotel.Side note, breakfast is also pretty poor.

Staff was very nice and helpful and the room was very clean and comfortable.

The breakfast was the Europe standard, but it was good. The staff was friendly.

My bed was disgusting. The bottom sheet looked well used and no longer looked its original color. There were long hairs all over the sheet; I slept on top of the blanket to make sure I didn’t have direct contact with the sheet.

One of few hotels left with breakfast for a last minute work trip. Quiet and in a nice location. Room was comfortable.

Minimally staffed. No reception until working hours. Breakfast was of minimal quality for a rate of almost $200 per night.

I wasn't able to get to the hotel in time to receive my keys. Hotel's staff didn't have any issue to accomodate me, left me the keys in a security box at the reception and the payment was done by the next day. :)

There was hot water in the shower. At least. The place was quiet. There was an open parking area. The rest was very negative.

1) The rooms were in very bad condition (see photos):- The sink was broken;- The light in the bathroom did not turn off;- Only 1.1 of 3 radiators worked;- There was only one power outlet behind the desk;- The Internet connection was sometimes barely reachable.2) The breakfast was poor and the coffee machine did not work.3) There was no complimentary water in the room.4) The receptionist did not speak English, she barely got distracted from talking on the phone (obviously not with a customer), told me that she would not be able to provide holistic help with ordering a taxi the next day, and came back to talking on the phone.5) Even though the place positions itself as a "restaurant and hotel" the restaurant did not work - there was nobody at dinner time, so if you stay here, you would have to use a kebab option in 6 minutes by walking.

Good beds and location

Staff spoke little or no English, we needed translation app.Upon entering the room visible spider web.The chair at the desk was defective.There was no water in the room and the vending machine did not work for the first few days. The restaurant was closed because there was not enough staff.The dirty drinking glasses were not replaced the whole week

Check in was easy. I was on the first floor. Room was clean, with plenty of extension cords. I wasn't expecting to have a fridge. Check out, just put the keys in the mailbox on the counter.

The heat in my rom didn't work very well. The main door kept being left open.

Disappointing

WiFi didn’t work for the first few days that I was staying there. My refrigerator was set to the lowest setting… didn’t notice until all my food had already spoiled.

Everything was perfect ? ? ?. We really enjoyed staying at this hotel. We have to go again but longer. It's super clean,the bed is very comfortable, the view outside is so ? beautiful ?. The location is perfect. Everything was just the best..

good cleanningquick check out

short period for breakfast 7:00 to 8:00

Very good. The food was fine . The lady who prepares the food and also serves it is very considerate and organized.

I have no complaints about this hotel.

Friendly staff

Restaurant is closed due to lack of personell without any announcement on website or booking.com

Our check-in process was smooth. Easy parking

COVID has been hard on the hospitality industry, so I hesitate to leave a review but there were some things that could be better without requiring undue expense by the hotel. While check-in process was relatively smooth, I wish she had told us that there would not be breakfast (included in room rate). The first morning we futilely searched for where breakfast was being served. Restaurant as dark and other doors locked. In the hotel room the information card clearly outlined the times for breakfast—no mention that breakfast had been suspended. We then traveled to Otterbach to buy our breakfast at the Barbarossa Bäckerei- great service there. Also in the bathroom the lighting was very dingy as they only had two light bulbs that worked. Made getting ready a little depressing as the shadows and low light made it hard to put in contacts let alone apply any makeup. The sheets were clean but 100% poly/microfiber which holds the heat & is rather uncomfortable in July weather. Lastly, if you want to minimize smelling cigarette smoke (late into the evening), ask for a room away from the restaurant terrace and balconies. I know cigarette smoke is hard to avoid but our balcony (room 11) was right of the restaurant terrace and sadly those smoking we right below our window and doors. In summary, our stay was just ok. The hotel bathroom needs the most attention to make it more appropriate for older guests or anyone who might struggle with two steps getting in and out of the tub/shower.

This was my second time staying at this hotel. It is quite and the balcony is a plus.

The bathroom needs to be updated.

Very clean and nice place.

fresh cooked breakfast

Position, and stuff

About cleaning the room.

The reception was very nice