4 Star Hotel

Hard Rock Hotel at Universal Orlando

5800 Universal Boulevard, Orlando, FL - United States
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Hard Rock Hotel at Universal Orlando
1/43

About

When staying at Hard Rock Hotel® at Universal Orlando guests can skip the regular lines with FREE^ Universal Express Unlimited ride access at Universal Studios Florida and Universal Islands of Adventure. Exclusive to guests staying at Loews Portofino Bay Hotel, Hard Rock Hotel®, and Loews Royal Pacific Resort. (Valid theme park admission required; select attractions. Not valid at Universal Volcano Bay or Universal Epic Universe.) Breeze into one of the Universal parks up to an hour earlier than regular guests with Early Park Admission* (valid theme park admission required; select attractions). A 12,000-square-foot pool with underwater music and rock and roll memorabilia decor is on site. Guests can also enjoy American fare at Palm Restaurant on site for dinner. Velvet Bar features a full bar and appetizers. Free WiFi, a flat-screen TV, and an iPod docking station are available in each room. All rooms are decorated with rock music-themed decor. Fun, free and easy is how guests of Universal hotels get to the parks and back. Hop aboard one of our complimentary shuttle busses and get to the fun fast.

Guest Rating

8.8

Very Good

Based on 1,937 reviews

Facilities

8.7

Cleanliness

8.4

Comfort

9

Value

8.7

Location

9.3

Satisfaction

9.4
Show 667 Verified Reviews

Room Options

1/3

Deluxe Two Queen Room (Includes FREE* Universal Express Unlimited)

506 sqft • 2 Queen

Air conditioningAlarm clockBalconyBath or Shower

Room Details and Photos

1/5

Club Level Room - King Bed (Includes FREE^ Universal Express Unlimited)

377 sqft • 1 King and 1 Sofabed

Accessible by liftAir conditioningAlarm clockBath or Shower

Room Details and Photos

1/3

Premium Two-Bedroom Suite - Future Rock Star Suite (Includes FREE* Universal Express Unlimited)

797 sqft • 1 King • 2 Single

Air conditioningAlarm clockBath or ShowerBathrobe(s)

Room Details and Photos

1/5

Premium Two-Bedroom Suite - Future Rock Star Suite (Includes FREE^ Universal Express Unlimited)

797 sqft • 1 King and 1 Sofabed • 2 Single

Accessible by liftAir conditioningAlarm clockBath or Shower

Room Details and Photos

1/7

Deluxe King Room (Includes FREE* Universal Express Unlimited)

399 sqft • 1 King

Air conditioningAlarm clockBalconyBath or Shower

Room Details and Photos

Hard Rock Hotel at Universal Orlando - All Inclusive Reviews Rating

8.8

Very Good

Based on 1,937 reviews

Review summary

The hotel received positive feedback for its cleanliness, spacious and comfortable rooms, and friendly, helpful staff, making it a favorable choice for families visiting Universal. Guests appreciated the excellent location and a variety of amenities, including a gym, pool, and club lounge with complimentary drinks and snacks. However, some reviews noted concerns about the cleanliness of certain areas and perceived high prices, which may affect value for money.

Facilities

8.7

Cleanliness

8.4

Comfort

9

Value

8.7

Location

9.3

Satisfaction

9.4
All Reviews
Staff8.8/10
Facilities8.7/10
Cleanliness8.4/10
Comfort9/10
Value8.7/10
Location9.3/10
Parking8.7/10
Noise8.6/10
Satisfaction9.4/10
10.0

Hennah

Posted on: 1-2-2026

Good location but very very poor value for money

Costs are far too high for the level of service and overall hotel

10.0

Nicky

Posted on: 11-26-2025

Great location, great facilities and overall great stay for all of us

Friendly staff, lovely view over pool and close to the parks and entertainment

10.0

Mark

Posted on: 9-29-2025

The hotel was great, very spacious, clean and ideal location.

Nothing, start to finish our time at hard rock was amazing.

10.0

Robb

Posted on: 9-17-2025

Breakfast had plenty choice and very fresh. Great location. Staff very friendly and helpful.

There wasn't anything we didn't like.

8.0

Gavin

Posted on: 9-6-2025

Location is excellent

10.0

Karen

Posted on: 8-27-2025

Perfect location, great hotel

Expensive

10.0

Joanna

Posted on: 8-22-2025

Great value for money as it included express passes for Universal theme parks. Perfect location - very close to the parks. Great sized room for a family of 4. The staff were very helpful and kind.

Nothing. It was great.

9.0

Henry

Posted on: 7-31-2025

The staff were great and welcoming. Location is so good. Only a 5 mins walk to city walk and the parks. The rooms were spacious and we all had a great night's sleep. We got upgraded to a pool view from a standard room as I said it was our anniversary and we were celebrating a birthday. The birthday girl also got a free dessert from one of the restaurants. Another bonus was the universal unlimited express passes you get with staying at the hotel. Would highly recommend staying here for a few nights just to get the unlimited express passes.

We wanted to try the breakfast buffet at the kitchen restaurant but we thought it was a little pricey especially for our 6 year old who is quite a fussy eater, but I suppose that's what you pay at a top hotel

7.0

Paul

Posted on: 5-9-2025

It was a great location. Lobby was fresh and great staff. And went above and beyond for my sons birthday and free fast passes to the parks

Food and bottles was left around the pool and corridors during the day and night (I think they was short staffed) we thought THE KITCHEN was overpriced and it’s definitely now worth the money

9.0

Maria

Posted on: 4-25-2025

Great hotel 5 mins walk from Universal Stuidios. Friendly staff. Clean rooms. Good vibe. Comfortable beds. Nice gym and pool. We ate a couple of times at Kitchen, the on-site restaurant and it was very good and not too expensive. My kids absolutely loved it. And the Universal Stuidios Fast Pass was an added bonius. Highly recommended.

Lots of disposable items eg takeaway coffee cups in rooms. I can understandthe need for plastic in the pool area but i think the sustainability of the hotel could be improved. One easy improvement would be real cups in rooms and more water fountains for people to fill up their water. Other hotels I've stayed at offer a discount priced refillable water bottle in the rooms. This is also another pretty easy improvement that wouldn't cost very much to implement

Showing 1-10 of 53 reviews

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Top Amenities:

Free Internet AccessHealth ServicesSwimming PoolRestaurantFitness CenterSpaPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesHot tub/WhirlpoolFamily FriendlyKid Friendly
Show All Amenities

Guest Policies

Check-in:

After 04:00 PM

Check-out:

Before 11:00 AM

Pets:

Pets are allowed upon request. Charges may apply.

Important Info:

Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal Islands of Adventure, during normal theme park operating hours. Not valid at Universal Volcano Bay or at Universal Epic Universe. Excludes separately ticketed events. Park-to-Park admission required to board the Hogwarts™ Express. Benefit is nontransferable and valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Express ride access is a separate line with a shorter wait time at participating rides and attractions. Present valid room key card to the attendant upon entering the Express queue for a participating ride and attraction. Parks, attractions, operational times, and benefits are subject to substitutions, change, availability, capacity and/or cancelation without notice, and not guaranteed. Additional restrictions may apply. †Based on the weighted average price of a 2-Park Universal Express Unlimited pass ranging between $124.99 and $389.99 per person. Universal Orlando hotel guests must present hotel key card and valid theme park admission; all other guests must show theme park ticket stating Early Park Admission benefit. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to: (a) Universal Studios Florida and/or Universal Islands of Adventure as determined by Universal Orlando; (b) Universal Volcano Bay (weather permitting); and/or (c) Universal Epic Universe. Valid at select attractions at each park. Park-to-Park admission required to board the Hogwarts Express. Benefit is nontransferable. Parks, attractions, operational times, and offerings for the Early Park Admission benefit may vary and are subject to substitutions, change, availability, capacity and/or cancelation without notice, and not guaranteed. Additional restrictions may apply. Water Taxi not available for transportation to Universal Volcano Bay or to Universal Epic Universe. Only merchandise purchased from select Universal Orlando owned and operated theme park stores are eligible for Hotel Delivery. Hotel Delivery concludes daily at 5pm and the service cannot be used the day of guest check out. Additional restrictions apply and are subject to change without notice. Priority Seating is only available to guests of Loews Portofino Bay Hotel, Hard Rock Hotel® and Loews Royal Pacific Resort with room key card. Valid at select dining venues in Universal Studios Florida, Universal Islands of Adventure and Universal CityWalk during normal park/venue operating hours, subject to availability. Separate theme park admission is required to enter the theme parks. Parking is not included. Guests are encouraged to visit the hotel’s Concierge Desk for details, availability and to make a reservation. Reservations are highly recommended but not required. Any groups over seven (7) require direct contact with the preferred venue to check and confirm availability as it is not guaranteed. Benefit and participating locations are subject to availability, change and/or cancelation without notice, and additional restrictions may apply. Hard Rock Hotel ® Hard Rock Cafe International (USA), Inc. Universal elements and all related indicia TM & © 2025 Universal Studios. All rights reserved. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Health Services
Swimming Pool
Restaurant
Fitness Center
Spa
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Hot tub/Whirlpool
Family Friendly
Kid Friendly

Amenities & Services

Facilities for disabled guests available
Family rooms
Fitness center
Free Wi-Fi
Hot tub/Whirlpool
Kid-friendly dining
Non-smoking property
Outdoor pool
Pets allowed (charges may apply)
Professional cleaning services
Refrigerator
Restaurant(s)
Spa/sauna
Wheelchair accessible

location

Hard Rock Hotel at Universal Orlando

5800 Universal Boulevard, Orlando, FL

Top Hotel Destinations

$1273
per night