4 Star Hotel
Universal's Hard Rock Hotel

About
When staying at Hard Rock Hotel® at Universal Orlando guests can skip the regular lines with FREE^ Universal Express Unlimited ride access at Universal Studios Florida and Universal Islands of Adventure. Exclusive to guests staying at Loews Portofino Bay Hotel, Hard Rock Hotel®, and Loews Royal Pacific Resort. (Valid theme park admission required; select attractions. Not valid at Universal Volcano Bay or Universal Epic Universe.) Breeze into one of the Universal parks up to an hour earlier than regular guests with Early Park Admission* (valid theme park admission required; select attractions). A 12,000-square-foot pool with underwater music and rock and roll memorabilia decor is on site. Guests can also enjoy American fare at Palm Restaurant on site for dinner. Velvet Bar features a full bar and appetizers. Free WiFi, a flat-screen TV, and an iPod docking station are available in each room. All rooms are decorated with rock music-themed decor. Fun, free and easy is how guests of Universal hotels get to the parks and back. Hop aboard one of our complimentary shuttle busses and get to the fun fast.
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Room Options
Deluxe Two Queen Room (Includes FREE* Universal Express Unlimited)
506 sqft • 2 Queen
Room Details and Photos
Club Level Room - King Bed (Includes FREE^ Universal Express Unlimited)
377 sqft • 1 King and 1 Sofabed
Room Details and Photos
Premium Two-Bedroom Suite - Future Rock Star Suite (Includes FREE* Universal Express Unlimited)
797 sqft • 1 King • 2 Single
Room Details and Photos
Premium Two-Bedroom Suite - Future Rock Star Suite (Includes FREE^ Universal Express Unlimited)
797 sqft • 1 King and 1 Sofabed • 2 Single
Room Details and Photos
Deluxe King Room (Includes FREE* Universal Express Unlimited)
399 sqft • 1 King
Room Details and Photos
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- Very comfortable room beds
- Had a perfect stay at Hard Rock. Firstly the smell as you enter is amazing . The welcome and help we received in upgrading to Annual Passes was exceptional. We made good use of the 2 day express passes This made our experience even more enjoyable.
- Close proximity to parks.
Cons -
- Paid for extras got there no extras
- No breakfast included. Room location way too far away from elevators. Not an easy way to get to the parking lot; only a long stairway.
- No
Top Quotes:
"The lobby was large and attractive."
"The pool area is fabulous."
"Luxury without pretension. Great vibe, fantastic staff, and beautiful accommodations."
Business Traveler (16)
Solo Traveler (17)
Traveling as Couple (231)
Family with Young Children (1196)
Family with Teens (1)
Senior Traveler (30)
Group Traveler (120)
Total (2322)
Anthoney
•Posted on: 10-13-2025
Paid for extras got there no extras
Antonio
•Posted on: 11-14-2024
Very comfortable room beds
No breakfast included. Room location way too far away from elevators. Not an easy way to get to the parking lot; only a long stairway.
Mary
•Posted on: 4-22-2024
Had a perfect stay at Hard Rock. Firstly the smell as you enter is amazing . The welcome and help we received in upgrading to Annual Passes was exceptional. We made good use of the 2 day express passes This made our experience even more enjoyable.
No
Verified Hotel Guest
•Posted on: 4-5-2024
Close proximity to parks.
Housekeeping never had our room cleaned before arriving from a full day at the parks. No clean towels to clean up with before going out to dinner. Had to contact front desk for towels. Superstar shuttle left us waiting for 2hrs outside, HR didn¿t care.
Top Amenities:
Guest Policies
Check-in:
After 04:00 PM
Check-out:
Before 11:00 AM
Pets:
Pets are allowed upon request. Charges may apply.
Important Info:
Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal Islands of Adventure, during normal theme park operating hours. Not valid at Universal Volcano Bay or at Universal Epic Universe. Excludes separately ticketed events. Park-to-Park admission required to board the Hogwarts™ Express. Benefit is nontransferable and valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Express ride access is a separate line with a shorter wait time at participating rides and attractions. Present valid room key card to the attendant upon entering the Express queue for a participating ride and attraction. Parks, attractions, operational times, and benefits are subject to substitutions, change, availability, capacity and/or cancelation without notice, and not guaranteed. Additional restrictions may apply. †Based on the weighted average price of a 2-Park Universal Express Unlimited pass ranging between $124.99 and $389.99 per person. Universal Orlando hotel guests must present hotel key card and valid theme park admission; all other guests must show theme park ticket stating Early Park Admission benefit. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to: (a) Universal Studios Florida and/or Universal Islands of Adventure as determined by Universal Orlando; (b) Universal Volcano Bay (weather permitting); and/or (c) Universal Epic Universe. Valid at select attractions at each park. Park-to-Park admission required to board the Hogwarts Express. Benefit is nontransferable. Parks, attractions, operational times, and offerings for the Early Park Admission benefit may vary and are subject to substitutions, change, availability, capacity and/or cancelation without notice, and not guaranteed. Additional restrictions may apply. Water Taxi not available for transportation to Universal Volcano Bay or to Universal Epic Universe. Only merchandise purchased from select Universal Orlando owned and operated theme park stores are eligible for Hotel Delivery. Hotel Delivery concludes daily at 5pm and the service cannot be used the day of guest check out. Additional restrictions apply and are subject to change without notice. Priority Seating is only available to guests of Loews Portofino Bay Hotel, Hard Rock Hotel® and Loews Royal Pacific Resort with room key card. Valid at select dining venues in Universal Studios Florida, Universal Islands of Adventure and Universal CityWalk during normal park/venue operating hours, subject to availability. Separate theme park admission is required to enter the theme parks. Parking is not included. Guests are encouraged to visit the hotel’s Concierge Desk for details, availability and to make a reservation. Reservations are highly recommended but not required. Any groups over seven (7) require direct contact with the preferred venue to check and confirm availability as it is not guaranteed. Benefit and participating locations are subject to availability, change and/or cancelation without notice, and additional restrictions may apply. Hard Rock Hotel ® Hard Rock Cafe International (USA), Inc. Universal elements and all related indicia TM & © 2025 Universal Studios. All rights reserved. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Features & Amenities
Highlighted Amenities:
Amenities & Services
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