Eburon Hotel

I really enjoyed my stay at the Eburon Hotel. My room was clean and very quiet. The staff was friendly and helpful. The location was a reasonable distance walk from the bus stop and train station. And the breakfast was delicious. Thank you for a lovely weekend.

Room was gorgeous, staff are so friendly and try their best to help by problems or requests.Fabulous location, everything you need around you!

Only min point was no coffee in the room, an oversight by housekeeping that was swiftly corrected by reception staff. everything else was absolutely fine! I can't fault the reception staff at all, so friendly and helpful!

Overal it was very good (room, location, breakfast...). Price/quality is very good

Bed had a whole and my back hurts a little

breakfast was good

Bad bed. got neck pain because of the bad pillow. window was leaking

The building and rooms are very large, with high ceilings, and roomy. It has additional extras that will be useful for long stays such as a large working desk, sofa and Nespresso. The shower is quite large and offers a lot of space for things on the sink and stall. You can get a blackout experience if you shut the lights manually one by one. I enjoyed the large screen TV and if you have Chromecast it should work well.

They need to invest in new pillows. The ones they have contained balled up filling. Disappointed for such a grand place. Also it seems the bathtub was not working? We followed the instructions but no water flowed. We just let it go as it was late in the evening. Oh, the central lighting switches were not working so you have to remove the lights one by one from their sockets.

Passable

No hot water to bath or shower on our floor during our stay. No complimentary water in the room. Although interesting design concept the hotel lacked the ambience one would associate with a 4 star property. Navigating the lighting on and off in the room comes down to pulling out plugs manually. In future would rather stay in Maastricht and then just travel through for the Sunday morning antique market.

Top location close to parking and EV charging points. Big room with good bed. Good shower. Nice breakfast. Fascinating building.

Because the rooms are so big with high ceilings, it does not feel cosy but that would not stop me going back.

Very friendly staff and great service, when we came back we received a welcome letter handwritten and a great bottle!! Thank you !!!

Bed was super comfy. Room was huge. Breakfast was very good. Location is great for the antique market. Shower had great acoustics for singing! ?. Nice gift of sparking wine from hotel.

The layout of the room was weird. For example, the toilet was located outside and around the side of the shower, with no sink. The shower and sink were in its own enclosed space. The electronic curtains were broken. The sink, one of the coffee cups, and wall near trash bin was dirty. Breakfast was a little pricey.

Nice staff. Comfortable room.

Room smelled like vanilla or some other fragrance

Location great

No secured room for the luggage, broken glass in the window of the bathroom

The way we were ‘welcome-d’

Breakfast is served till 10am. Arriving at 9.40 more than 50% of the Food was gone.

Great location, in the middle the old townVery stylish and friendly. Quiet.Excellent bed, a guarantee for good night's sleep

The loft room could have had more lighting

Location was good, walking distance from the nearest station. I used this hotel for visiting my friend. the room I stayed was spacious (bigger than I saw on the photos on the website). also their online services (online check in and check out) made my stay easier!

It was a bit pricy.

The room was comfortable and large and very quiet. Breakfast was decent but should start earlier.

The climate control was slow to respond. The lighting in the room was horrible. Not enough lights and not bright enough. The safe was not working and there was no one on duty on the weekend who could fix it. So I had to keep taking my valuables to the car. A real inconvenience. The reception desk is not manned round the clock and then very sporadically, so response to the needs of the guests is sadly lacking.

Terrible!

Do you want to pay for a sleepless night? Book a room in hotel Eburon!You can enjoy slamming doors and disturbing passage of guests after midnight, discussion in the hallway from 4.10 am till 7.20 am, terrible music next door, … And the annoying sound of rain on the roof (third floor).Average breakfast (some essentials are missing), the buffet area is too small, noisy and crowded breakfast areaNot having the energy to visit Tongeren and fed up with noise, we drove home to get some sleep. Eburon, you ruined my wife’s birthday!

cleanliness, very good furniture, and really liked the ambience

staff not properly trained to deal with international client, charged for breakfast when none was taken. emailed but never received any response or refund. I paid for a group, but when one of the visitors arrived, his credit card was again charged for a room already paid for. not clear if this has been refunded. finally one of the group arrived late, no staff on the front desk to deal or assist them check in. we had to make frantic calls to every number available until finally someone was able to remotely check the person in. overall i think the hotel is great and had good facilities, but the staff need proper training on hospitality. i also do not understand how such a grand place cannot have someone on duty 24/7 to attend to visitors travelling from far. i am still waiting to get a refund or at least a response to my email of been over charged. my take is if travelling make sure you get there early so you are not stranded. but overall the facility was high standard and value for money

Large room with modern bathroom and comfortable bed. Friendly receptionist, Bingo! :) freshly opened prosecco, actually cava, at the bar

Parking is complicated, room has no phone so ordering additional pillows becomes a major undertaking. There should be a blanket and a pillow in a cupboard in every room. But of course the smartarse designers don't care about guest comfort </rant>

A modern, cosy and good located hotel, very close to the bus and train station and in the city center. It was a misunderstood with the beds and the young receptionist woman was very kind and helpfull, she gave us an upgrade and we could enjoy an incredible room with a beatufill bathtub.

Noting.

Location, front desk staff was excellent. We stay at this hotel often to attend the antique markets on Sunday in Tongeren. Rooms are large and meet our expectations