Hyatt Regency Jersey City on the Hudson

Clean room, nice size room and bathroom. Views are amazing

We checked out at 11:56am and did not get our car until 1:20pm. The very RUDE valet guy, they have to walk 3 blocks and 7 flights of stairs to get the cars. The whole valet process is difficult when you first drop off your car to when you get it back.

The location, staff and the view

Location

Housekeeper at 8:30 pm knocking on the door and then shortly after opening and coming in when told we did not need anything. I was in bed sleeping as I had a early morning and not happy to be woken up

I was booked for the Hyatt Regency. Upon check in, I was told there were no rooms available. Wait. What? I had to stay at another Hyatt property down the street, which is NOT the hotel I wanted/needed to stay at. The entire experience was a disaster!

The location

Waited an hour and a half to check in. The hotel was under renovation and the lobby was closed. The restaurant was moved to a small area and the food choices weren?t good. With the construction going on, I felt that we should have gotten a better rate.

Location Friendly staff

Room was a tad bit worn down

Clean hotel with a beautiful view. Hotel staff were great

The pricing on the valet pricing board was not accurate. It wasn?t until I was checking out that the valet rudely told me that those are old prices. Highly upset with the service received, customers should be made aware of things like this beforehand.

View and service

Need to Update Parking Facilities

The room was comforting the view of New York was spectacular the service was excellent.

The tv system. no Hispanic Chanel For old people is difficult pair the phone with the tv.

Nice view from the lobby and restaurant area

Room wasn't clean, front desk never answered the phone, "river view" of the room was blocked by some roof extension. Very noisy, outdated bathroom with rust, toilet barely flushed. There was no regular coffee in the room only decaf, took an hour to get

Location was wonderful

Air was broken. Room was not ready until 6:15 pm. We were late for our first event Elevators did not work half the time Bad experience!!!!

The view

I did not like that we checked in an hour and 15 minutes past our check-in time and our room was still not available after I complained and got aggravated the check in person fixed theproblem also our tv only had 4 channels

The location was amazing, you could easily walk out the hotel and have access to so much amazing stuff.

Front desk staff was okay and there was a window that was cracked and wouldn't close that made the room very cold and when I said something on check out the staff wasn't so concerned and just said I should have complained earlier in the stay.

This is our second time coming here and it¿s just as great as the first, the room was clean, the staff was pleasant and the view from the room was perfect.

Great views of Manhattan and Hudson River

Very difficult to find the hotel and parking. Finally, they directed me to a parking lot but when I wanted to leave at 745am to get to work, there was no attendant at parking lot exit. Bathroom shower is straight out of a Motel 6 and TV needs replacement.

Great location right next to the Path train. Lobby, restaurant and pool very nice. The views of the NYC are amazing.

Definitely a older property, no dryer to dry your swim clothes anywhere. The beds we had both had deeps in the mattresses so they really need to be replaced.

The location is perfect for access to the boardwalk, live music, and lots of great eating.

Finding the local parking garage was difficult & it was not clear whether a pull-up for loading/unloading was available.

Close to the water

No parking . Had to pay for parking

Parking is offsite. Food and Drink was not available at 11 p.m. on a Thursday. The carpet in the room was stained. The sofa looks very aged. The fixtures and faucets in the bathroom are dated. Definitely not a 4 star hotel.