4.5 Star Hotel
Hyatt Zilara Riviera Maya - All-Inclusive - Adults Only
About
Prime Location Hyatt Zilara Riviera Maya Adults Only All-Inclusive in Playa del Carmen offers direct beachfront access and proximity to Ocean Maya Royale - Adults Only Beach, just a few steps away. Cozumel International Airport is 28 mi from the resort. Exceptional Facilities Guests enjoy a year-round outdoor swimming pool, fitness center, sun terrace, tennis court, and spa facilities. Free WiFi is available throughout the property. Comfortable Accommodations Rooms feature air-conditioning, private bathrooms, sea views, balconies, and modern amenities such as mini-bars and flat-screen TVs. Dining Experience The modern restaurant serves Italian, sushi, international, Latin American, and Caribbean cuisines for lunch and dinner. A pool bar and coffee shop provide additional dining options. Activities and Entertainment Guests can participate in yoga and fitness classes, bike tours, and cycling. Evening entertainment includes live music and cultural classes.
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Room Options
Club Level Presidential Suite King
1583 sqft • 1 King
Room Details and Photos
Club Level Junior Suite Ocean Front Double
571 sqft • 2 Double
Room Details and Photos
sqft
Room Details and Photos
Deal of the Day
474 sqft • 1 Double
Room Details and Photos
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- Loved the pool and how well communication was!
- Overall the staff was very good with the exception of the check in management
- The room was perfect!!
Cons -
- No swimming after 8pm, not even in the hottub.
- The manager of the check in/out process was very unprofessional and rude he has no business work hospitality
- A bit more secluded than we prefer.
Top Quotes:
"The staff were amazing."
Business Traveler (6)
Solo Traveler (7)
Traveling as Couple (29)
Family with Young Children (5)
Family with Teens (1)
Senior Traveler (1)
Group Traveler (2)
Total (268)
Haddie
•Posted on: 7-7-2025
Loved the pool and how well communication was!
No swimming after 8pm, not even in the hottub.
Daniel
•Posted on: 6-30-2025
Overall the staff was very good with the exception of the check in management
The manager of the check in/out process was very unprofessional and rude he has no business work hospitality
Rachel
•Posted on: 12-25-2024
The room was perfect!!
A bit more secluded than we prefer.
Gloria
•Posted on: 9-26-2024
Everything.
Top Amenities:
Guest Policies
Check-in:
After 03:00 PM
Check-out:
Before 12:00 PM
Pets:
Pets are not allowed.
Important Info:
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Your suite is being reserved based on the occupancy information entered at the time of your booking. This information is also used to determine the total cost of your reservation. Any changes made to the number of guests in your party may affect the room category you are provided at check in and will also affect your final price. To ensure that your check in process is smooth, please contact the hotel as soon as possible to inform us of any changes to your original booking.In the event of an early departure, the property will charge you the full amount for your stay.
Features & Amenities
Highlighted Amenities:
Amenities & Services
Top Hotel Destinations
- Hotels
- North America
- Mexico
- Quintana Roo
- Riviera Maya
- Hyatt Zilara Riviera Maya - All-inclusive - Adults Only