4.5 Star Hotel
Hyatt Zilara Riviera Maya - All-Inclusive - Adults Only
About
Prime Location Hyatt Zilara Riviera Maya Adults Only All-Inclusive in Playa del Carmen offers direct beachfront access and a year-round outdoor swimming pool. Guests enjoy stunning sea views and a serene swimming pool environment. Exceptional Facilities The resort features spa facilities, a fitness center, sun terrace, tennis court, and free WiFi. Additional amenities include a steam room, beauty services, and a minimarket. Comfortable Accommodations Rooms offer air-conditioning, private bathrooms, balconies, and sea views. Guests can relax in the modern restaurant serving Italian, sushi, international, Latin American, and Caribbean cuisines. Guest Services Highly rated for its attentive staff and excellent service support, the resort provides a 24-hour front desk, concierge service, and evening entertainment.
Room Options
Club Level Presidential Suite King
1583 sqft • 1 King
Room Details and Photos
Club Level Junior Suite Ocean Front Double
571 sqft • 2 Double
Room Details and Photos
sqft
Room Details and Photos
Deal of the Day
474 sqft • 1 Double
Room Details and Photos
Guest Rating
Very Good
Pros +
- Loved the pool and how well communication was!
- Overall the staff was very good with the exception of the check in management
- The room was perfect!!
Cons -
- No swimming after 8pm, not even in the hottub.
- The manager of the check in/out process was very unprofessional and rude he has no business work hospitality
- A bit more secluded than we prefer.
Top Quotes:
"The staff were amazing."
Haddie
•Posted on: 7-7-2025
Loved the pool and how well communication was!
No swimming after 8pm, not even in the hottub.
Daniel
•Posted on: 6-30-2025
Overall the staff was very good with the exception of the check in management
The manager of the check in/out process was very unprofessional and rude he has no business work hospitality
Rachel
•Posted on: 12-25-2024
The room was perfect!!
A bit more secluded than we prefer.
Gloria
•Posted on: 9-26-2024
Everything.
Top Amenities:
Guest Policies
Check-in:
After 03:00 PM
Check-out:
Before 12:00 PM
Pets:
Pets are not allowed.
Important Info:
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Your suite is being reserved based on the occupancy information entered at the time of your booking. This information is also used to determine the total cost of your reservation. Any changes made to the number of guests in your party may affect the room category you are provided at check in and will also affect your final price. To ensure that your check in process is smooth, please contact the hotel as soon as possible to inform us of any changes to your original booking.In the event of an early departure, the property will charge you the full amount for your stay.
Features & Amenities
Highlighted Amenities:
Amenities & Services
Top Hotel Destinations
- Hotels
- North America
- Mexico
- Quintana Roo
- Riviera Maya
- Hyatt Zilara Riviera Maya - All-inclusive - Adults Only