Comfort Inn & Suites Cartersville - Emerson Lake Point

It smelled like marijuana as the elevator opened.It smelled the same in the morning. The couch had holes in it. There was no grout in between the tiles on the floor. There were holes in the couch. The vent looked like it had not been cleaned in months.

The breakfAt

Advertised the indoor pool which is the only reason why we booked it, when it was under a major rebuild of the pool and not open.

Comfort bed, clean aside from some crumbs left on the carpet, friendly staff, decent hot breakfast

After unpacking all of our belongings, we had to move to another room because the TV didn’t work. Also, the elevator broke and was making a horrific loud beeping noise that went on for a couple hours. We were only given one bar of soap, broke phone

The hot breakfast was nice addition.

The first room I was given had issues with the toilet flooding. The replacement room I was given, the toilet set was broken. I was able to fix it temporarily. nWe were tired and I didn't want to go from room to room.

Staff was great. Room clean and comfortable

The location was convenient right off 75 and the pool was very much enjoyed by my children in the winter season

Nothing that I didn't like

In our price range before purchase but clearly not.

Bugs in room. Suspect termites. Plenty of spiders dead and alive in room. Floors dirty.

The pool was nice and the receptionist(s) were pleasant. Location was ok for what we needed and they had a full breakfast.

We got BED BUGS!!! First time ever and we¿ve stayed in a lot of places. We¿ve been suffering with these terrible bites for weeks! Our room was not clean. The ice bucket was filthy and the sheets had candy or something stuck to them. The beds were dated.

Room was spacious and clean.

The price was a bit more than we wanted to pay, but after the trouble we had with a hotel in Marietta, GA we were just looking to find a place to crash.

Clean, spacious room and beds were very comfortable.

Lower level of hotel is being repaired and eating area was compromised. Wi-Fi didn¿t work in first room we were assigned so we moved to one that worked.

Breakfast was good. The whole place was really clean. The staff were very attentive and polite.

The only thing that wasn't excellent was in the morning the building was freezing. The rooms were warm, but we had to take our breakfast to the room because it was so cold in the building areas.

Staff was steady keeping hotel clean while renovation was going on.

GPS was not accurate

The location is good.

The smell. They had scent packets in the rooms. And with asthma. It was hard to breathe well. And the beds are very hard.

The room was nice, large, plenty of storage space, large TV, bed very comfortable.

A minor issue, but the floor was quite uneven.

Hotel employee at the front desk was great! She upgraded us to a suite and it was really nice and quiet. Could use the carpets in the hotel cleaned, but that is about all. Great breakfast and we enjoyed our stay after a long day on the road.

The deadbolt was broken on our door but because we were exhausted we did not change rooms. we were both laying in bed hours later in walks a woman who was given the key to our room. we spoke to the manager who said she would reduce our rate. Did not

I arrived early and was able to check in without problems or having to wait. The room was clean,comfortable,and the breakfast buffet was very good. Went for a swim in the indoor pool.

Room was fresh and clean, breakfast was hot and delicious, staff was friendly and helpful.

The beds were very comfortable.

The swimming pool was very nasty. Would not even get into it. Huge disappointment. We really wanted to swim. Couldn't even see thru the water.

Did not like anything about this hotel

Very dirty... floor obviously not even vacuumed. Filthy bathroom... hair and dirt on the floor and in the tub. Afraid to walk on the floor without shoes on. Usually expect better quality from a Comfort Inn. Not worth the 3 stars listed.