Le Bailliage Hôtel & Spa

Love the ambience, the kind staff and the perfect breakfast Room clear and comfortable

Very quiet, lovely meal.

Room a little warm

Warm welcome despite being sopping wet. Warm, dry garage for tandem. Offered to dry all our clothes in their boiler room. Lovely bathroom, comfortable bed. Excellent dinner. Unusually good breakfast. In pretty village.

Very friendly. Super situation. Good restaurant.

Bath and shower are difficult to get into and out and slippery. A problem with older customers.

We loved the location and the food

the night in room 36 as my wife has mobility issues.Generally

This is a lovely hotel located in a beautiful place. The breakfasts are fantastic and the evening meals were very good. The staff are lovely, helpful and friendly. A great place to stay

The bedroom walls are thin and on our first night of three staying here we could hear snoring next door. Sound insulation should be better than this.

This hotel can only be described in superlatives, from the moment you are arrive the staff are cheerful and welcoming. a family run hotel, this is reflected in staff relationships. The room was spacious and conveniently located on the first floor with great views acrosss the auvergne; The evening meal was of high quality and very generous, questioning the need for a breakfast in the morning. Salers itself is a worthy venue and the hotel is located close to the entrnce to the village with good parking.

Very difficult to find a negative;

Location, restaurant

No air-conditioning

Great location and a truly fantastic restaurant, we had an amazing meal. Good parking and nice pool.

There was a heatwave but no air conditioning, so with windows open why start the Niagara Falls water feature at 6am? Unusual decor, there was a window in the bathroom but it didn't open, and the separate WC was in a tiny box room with no ventilation. Overall quite uncomfortable.

Bedroom was very nice with lovely fittings and bedding. Breakfast was good in a nice space

The cost for the spa was €25 per person so did not bother

Location, parking, Marie the receptionist was excellent, friendly and accommodating. Salers is a beautiful village and well worth the visit.

There were few facilities in the room for travelling. No fan, no iron, no small refrigerator to keep water or milk cold even though it had a kettle . Very hot room, and due to mosquitos difficult to leave window open. Restaurant was poor, having waited over an hour for our meal to be served, red wine was served chilled. Senior male waiter out of his depth. Meal however was satisfactory.

good location, nice facilities, friendly staff at reception, convenient parking, nice breakfast.

Restaurant was underwhelming, extremely slow service, and the meat, of all things in this region, was very disappointing. Other than breakfast, I wouldn’t eat there again.

Location right in the centre of Salers exceptional. Staff fantastic, food fantastic. A really enjoyable stay in the fantastic Cantal region.

Warm welcome Great beds very comfortableGood location of the hotel Amazing spaGreat food at the restaurant

we liked everything

Fabulous location in a beautiful village, attentive staff and excellent dinner.

Disappointing.

The reason for the low overall assessment was the performance of the restaurant on the first night. My steak was overcooked - bien cuit not a point - and it took a long time for them to act on my complaint about this, taking three calls to get them to change it. They also forgot our wine order - another call for service being needed with the waiting staff seeming to be ignoring us. The manager seemed incapable of understanding our dissatisfaction or why we were upset and left before completing of the menu we had ordered. There were no apologies of course.In contrast the other staff were excellent.

We loved staying here! Lovely family-owned hotel with fantastic staff. ideal situation and parking guaranteed. It was perfectly comfortable and we would thoroughly re omens it to anyone.

it was in a beautiful and unique historical village

very dated and a particularly average dinner at a high price

Modern and spotlessly clean. Marie, the receptionist was warm, welcoming and nothing was too much trouble. A delightful room with 2 windows (electric blinds) and a small balcony.

My only complaint was that the shower over the bath was difficult to control and the glass ‘barrier was too small, which made it difficult not to get water on the floor. The basin didn’t seem to be able to fill with water and I was obliged to shave under a running tap.

great restaurant meal, very comfortable room. and also safe storage for cycles.

cold swimming pool!!